We had one of these at work earlier this year, except a 3rd party contractor suddenly found that their Atlassian account, including all their other clients, were now listed as part of our account. Neither we nor they wanted this.
Trello handed over my personal account to my previous company
51–60 of 274 posts
Re: Trello handed over my personal account to my previous company
#52Earlier quoted context omitted.
I understand Atlassian's part here. But Atlassian did this on purpose. They clearly understand the implication and the ownership of accounts, but they deliberately ignored individual users over big corporate accounts. And in my case, they didn't even have the courtesy to notify me in any way. I just stopped working one day leaving all my data unbale to use.
Why would they allow an account with multiple email addresses to login with the non SSO one? In your case you aren’t malicious but there could be used maliciously - add your person email - get fired and login with that email and now have all the data
Why would they allow an account to have more than one email address?
Re: Trello handed over my personal account to my previous company
#53So I just clicked on that link with a private browsing window and I'm logged in as someone else in my org's account.
Someone I've never met, talked to or been in the same room as. They live on the other side of the world.
I suspect some sort of IP-based cache has stored their cookie or a set auth-header.
Very creepy, Atlassian.
Re: Trello handed over my personal account to my previous company
#54In this day and age, sharing this community forum discussion here is the only way to get resolution. I'm happy helping people out and tweeting my displeasure with companies, but we need some way to scale this. We can't just help the people that get enough publicity. We think we're helping, and we are, but only a small amount of situations end up getting front paged.
Companies in markets at scale are very much 80/20. That's one of the reasons government services are so expensive. If these services were fair to everyone, they would be orders of magnitude more expensive.
Re: Trello handed over my personal account to my previous company
#55Earlier quoted context omitted.
The user's account contained a secondary email address from five years ago. The user probably didn't even remember it was still on their account. Should you lose your account over that?
Atlassian sent me an email earlier this year warning that all @company.com accounts were about to be converted to corporate accounts and that I had a month to opt out. (I did not opt out, because my @company.com Trello account was intended for use with my company) This person’s warning email probably ended up in spam. In general I’m not sure the best way Atlassian could have handled this. The recent upgrade to move @…
IMO they should handle secondary emails differently to primary emails.
Some sort of in your face warming when you login to trello before the migration may be appropriate.
Re: Trello handed over my personal account to my previous company
#56My company recently started using trello and noted my old login was hijacked somehow and associated with my work domain.
How do I unfuck this situation while still employed with access to both my gmail and wor email?
Re: Trello handed over my personal account to my previous company
#57Sounds kinda like the users fault, having a corporate and personal email on the same account. Atlassian probably could put a warning though about the issues that could arise.
I am the user in this case. I understand Atlassian's position in this case but this is so hard to track over such a long period of time. I left this workplace almost 5 years back and the account worked fine. Then it suddenly stopped working without any notification from their side.
Are you sure though? I was in the same situation except I'm both user & admin for my org.
I was notified about the Apr 14 deadline by trello twice on both my personal (not connected to org in any way) and work email:
- on Jan, 30;
- on Feb, 29.
As much as I hate Atlassian for their other products this seems like a responsible timeline for such kind of change.
Re: Trello handed over my personal account to my previous company
#58[deleted]
Re: Trello handed over my personal account to my previous company
#59Atlassian, at its core, is a software integrator. They buy stuff and add it to the heaping pile of duct tape garbage they’re schlepping. Trello is just another skull and crossbones on their long list of pillages. It was only a matter of time before the integration got some steam and the atlassian cancer began to take residence.
Sad because it’s my go to tool. It’ll hold on for a while longer but at some point they will turn it into some sort of Jira Kanban+
Re: Trello handed over my personal account to my previous company
#60GitHub did this to me a few years ago. I still feel violated. Not by my idiot former employer. I feel violated by GitHub. I got my account back. Sort of. They detached a significant amount of my content from my account, and returned to me a gimpy lobotomized version of myself.
All my old GitHub comments are credited to “ghost” now. I was somewhere in the first 12,000 GitHub accounts.
My relationship with GitHub significantly predated my dalliance with this one employer years ago. I trusted GitHub. My GitHub account was a formative part of my identity. I still can’t believe it and I still can’t forgive them. I lost some of my sparkle that day.