As somebody who has been tracking and interested in this story since late January, the one thing I can without qualifications is that whatever seems true now will change in a few weeks' time.
In general the outlook has gotten better as the data got better and we were able to compare notes, although there have been some setbacks, too.
I don't think we'll ever, ever get back to "normal" as this is the pandemic we've been reading about and planning for over the last century. Nobody [alive today] has ever lived through something like this and it is bound to have lasting consequences.
But I would be cautious about reading long-term plans. I know everybody wants to know how the story ends, but people who have engaged in long-range planning over the last couple of months have consistently had to re-plan. I would expect that trend to continue. We don't know exactly what small changes might have large consequences. For instance, monitoring temperatures at points of entry and exist for all businesses could have a major effect, or forms of "frontier testing"
No doubt this is a period for the history books. We'll probably have to live through it to finally figure out how it's all going to end.