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Amazon Isn’t the Only Shop Online

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Re: Amazon Isn’t the Only Shop Online

#321

Earlier quoted context omitted.

I know what you mean, and I can say that most of the categorization, which may seem arbitrary, reasonably comes from how those items are manufactured and used historically. An example is pipe versus tube; they are measured differently and have differences in ranges of wall thickness, precision and so on, because different needs and processes developed between pipes that carry fluids vs structural tubing. Most but not…

I know that pipe and tube have different specifications and applications -- that's specifically why I picked this example. But those differences don't always apply to me . I'd prefer a UI with a check box for pipe, tube, or both, because sometimes I want my search to cover both things. Maybe I want to use a pipe as a paperweight or an art piece or whatever. If McMaster could accurately guess what I was going to use s…

Intelligent search of physical parts is something I've thought a bit about before, in a different context. Often times people with a lot of car knowledge can point out interchangeable items that manufacturers don't come out and acknowledge as being interchangeable.

Examples: Oil filters are often differently sized but still interchangeable between models. You can use an Aisin-built airflow meter from a 90s Mazda to replace one in a Toyota, even though they're different housings, and it would work (if not perfectly) because it's essentially the same part with the same electronics. Brakes and suspension parts often interchange across many models, with the possibility of 'upgrading' to heavier duty parts from more expensive models.

Anyway, it'd be great if you could combine a lot of data and NLP to search off-the-shelf parts based on parameters of varying specificity. Anything from "made of metal and roughly x/y/z dimensions" to "shares the same bolt pattern as part # on a joining surface" could be made searchable in theory.

Re: Amazon Isn’t the Only Shop Online

#322

Earlier quoted context omitted.

10 years ago I used Newegg a ton, but with third party items now mixed into their store, I find shopping there a bit more of a dice roll.

Amazon suffers from that as well. I'm loath to buy anything from Amazon, Newegg, or any other retailer when it comes from a third party seller. As far as I know, that's always indicated on the product page. They don't hide it, but they don't aggressively inform you either.

Since Amazon commingles inventory, it doesn’t matter if it says shipped and sold by Amazon since the item you get could still be supplied by a third party.

Re: Amazon Isn’t the Only Shop Online

#323
Although the focus is somewhat narrower than amazon, for my professional needs I have had nothing but an excellent online experience with bhphotovideo. I have ordered hundreds of items worth tens of thousands of dollars from them starting about 2007. Their site can be a little frustrating, mostly from not narrow-enough categorization, but their app for iOS is very good. Their prices are usually as good and often better than amazon. The users' product reviews are useful and well-written and the site/app shows which reviewers are verified purchasers of the product they are reviewing and offers comprehensive review filtering.

They also invest a lot of effort in producing their own product demo videos and articles done by obviously knowledgeable people which, given the breadth of their catalog, is particularly impressive and serves well more than just to shill their wares.

They have great packaging for shipping and I have not once had an order go missing or show up broken or damaged despite many of my orders being fragile items.

Well-oiled machine.

Re: Amazon Isn’t the Only Shop Online

#324
post #266

A lot of the things I used to buy on Amazon I buy on eBay instead using “buy it now”. Even free shipping items are frequently less than Amazon. I’ve already phased out AWS, I hope to stop using amazon.com by the end of the year. I don’t like doing business with military contractors.

While I respect your right to not give "military contractors" your business, I just don't see how you can use it as justification. The military is a resource and isn't inherently good or bad.

The U.S. (and others') military may be, by definition, a resource that isn't inherently good or bad. But the military is most certainly good or bad in actuality (i.e. the real world) according to many peoples' definition. I can see how anyone could use that as justification.

Re: Amazon Isn’t the Only Shop Online

#325
post #23

I tried ordering some things from Home Depot the other day, and they silently cancelled half of my order while still charging me the same amount for delivery from the store and while saying that some things can only be delivered from a warehouse and that some things can only be delivered from a specific store and that delivery from each store has a $45 minimum purchase before they'll even consider delivery despite th…

Over one hundred replies to this? How to get attention on hacker news, just gripe and whine about your interaction with a big corporation, I guess.

Re: Amazon Isn’t the Only Shop Online

#326
post #323

Although the focus is somewhat narrower than amazon, for my professional needs I have had nothing but an excellent online experience with bhphotovideo. I have ordered hundreds of items worth tens of thousands of dollars from them starting about 2007. Their site can be a little frustrating, mostly from not narrow-enough categorization, but their app for iOS is very good. Their prices are usually as good and often bett…

Another B&H Photo Video happy customer here.

Pity they were forced to start charging state taxes. Call me a conspiracy theorist, but can't help to think that Amazon was somehow involved in that.

Re: Amazon Isn’t the Only Shop Online

#327

Earlier quoted context omitted.

HomeDepot's ecommerce is a joke. Not only the shopping experience is poor, they treat logistics as if they were doing you a favor. And, on top of all that, you get damaged items. I made 7 purchases and all 7, in different periods of time, had to be returned or replaced. Same for Lowe's. There's a reason people shop on Amazon. Other than BestBuy, no other retailer "gets" ecommerce.

That’s crazy. Target smokes Amazon for most things these days, especially with pickup. Ditto for NewEgg and Walmart. Amazon is increasingly overrated, they peaked a decade ago and have declined to a warehouse club/flea market.

Newegg and Walmart have fallen to the same thing Amazon has: allowing 3rd party sellers.

They're not as far along, but going down that path is what causes so many issues with counterfeits and generally poor experiences. I accidentally bought some thermal paste from a newegg seller who shipped it via slow-boat-from-china, and it took weeks to get to me. It was technically listed, but I hate any shopping experience that forces me to be on high alert not to get screwed (as minor as super-slow shipping is).

Re: Amazon Isn’t the Only Shop Online

#328

Earlier quoted context omitted.

My nomination is McMaster-Carr (mcmaster.com) - They have a huge catalog of parts/tools yet somehow it's so intuitive to browse. I was a mechanical engineer in a previous life and McMaster's website was my bible. Step one for any new prototype design was to browse this site. Best case scenario, you could cobble together your prototype from various COTS (commercial off the shelf) McMaster parts. And if that wasn't an…

I was always shocked by McMaster-Carr's delivery speed. I felt like the parts would arrive as quickly as I could have conceivably picked them up. This was 10 years ago now, so sort of like Amazon Prime before it became ubiquitous, but for materials and tools. However McMaster was and remains much better organized and much better spec-ed.

Same, gets there practically as soon as the call is hung up, their catalog has everything, and their websites search function is intuitive and efficient

Re: Amazon Isn’t the Only Shop Online

#329
post #23

I tried ordering some things from Home Depot the other day, and they silently cancelled half of my order while still charging me the same amount for delivery from the store and while saying that some things can only be delivered from a warehouse and that some things can only be delivered from a specific store and that delivery from each store has a $45 minimum purchase before they'll even consider delivery despite th…

I ordered from Home Depot. We were finishing a bathroom a couple weeks into November last year. We ordered the beginning of October with a delivery date in October. Good deal. Good thing I like to check "status" often as the main item we ordered had its date changed to the end of November for delivery. So I make the trip in to talk to them. I go find the exact same item in-store and then I have to show them where it is because their system has it in the wrong place. Not a good experience with them.

Re: Amazon Isn’t the Only Shop Online

#330

Earlier quoted context omitted.

My wife has tried that but so far she's run into the 'must be a restaurant' wall. We'll try https://www.webstaurantstore.com , many thanks.

When I was in San Jose, there was a "Cash and Carry" foodservice store where one could just walk in and browse the food (I once randomly met the properietor of Psycho Donuts there, looking for new flavor ideas.) It appears to be operating under a slightly different brand now, but seems to be open the the public still? https://www.smartfoodservice.com/locations/store/san-jose-57... Looks like there's a click-and-carry…

We have one near us in Bellevue, WA and it has been an absolute zoo and filled with people who just seem unable to adhere to physical distance rules.
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