Now Open: AWS Region in Tokyo

#1

Post by jeffbarr » Wed, Mar 02, 2011, 2:20 PM UTC

Now Open: AWS Region in Tokyo
aws.typepad.com

Re: Now Open: AWS Region in Tokyo

#2

Post by ericb » Wed, Mar 02, 2011, 2:51 PM UTC

Anyone know a shortcut to get Amazon to respond an instance limit increase? We were assigned a "sales guy" but he has gone awol, and his voice mailbox is full. Filling out the form on their website does nothing. We have been trying for weeks.

Re: Now Open: AWS Region in Tokyo

#3

Post by Smrchy » Wed, Mar 02, 2011, 3:09 PM UTC

This is great news indeed.

Can anyone from Amazon say something about plans and/or an ETA for a South American region for all those people in Brazil, Argentina, Chile etc.?

Re: Now Open: AWS Region in Tokyo

#4

Post by ericb » Wed, Mar 02, 2011, 3:14 PM UTC

ericb wrote: post #2

Anyone know a shortcut to get Amazon to respond an instance limit increase? We were assigned a "sales guy" but he has gone awol, and his voice mailbox is full. Filling out the form on their website does nothing. We have been trying for weeks.

Well, commenting on the blog post got me a quick response from the moderator and a promise to forward it over, so that's something.

Re: Now Open: AWS Region in Tokyo

#5

Post by jeffbarr » Wed, Mar 02, 2011, 3:16 PM UTC

ericb wrote: post #4

ericb wrote: post #2

Anyone know a shortcut to get Amazon to respond an instance limit increase? We were assigned a "sales guy" but he has gone awol, and his voice mailbox is full. Filling out the form on their website does nothing. We have been trying for weeks.

Well, commenting on the blog post got me a quick response from the moderator and a promise to forward it over, so that's something.

That was me!

Re: Now Open: AWS Region in Tokyo

#6

Post by ericb » Wed, Mar 02, 2011, 3:21 PM UTC

jeffbarr wrote: post #5

ericb wrote: post #4

Earlier quoted context omitted.

Well, commenting on the blog post got me a quick response from the moderator and a promise to forward it over, so that's something.

That was me!

Thank-you again. Gotta love Hacker News--never know who you'll find on here!

Re: Now Open: AWS Region in Tokyo

#7

Post by wouterinho » Wed, Mar 02, 2011, 3:21 PM UTC

ericb wrote: post #2

Anyone know a shortcut to get Amazon to respond an instance limit increase? We were assigned a "sales guy" but he has gone awol, and his voice mailbox is full. Filling out the form on their website does nothing. We have been trying for weeks.

Our request was fulfilled within a few days if I recall correctly.

If you're getting nowhere and need to get something done, you can also consider getting a bronze premium support ($49/mo, cancel anytime). This gets you 12-hour guaranteed response on tickets:

http://aws.amazon.com/premiumsupport/

Re: Now Open: AWS Region in Tokyo

#8

Post by prakash » Wed, Mar 02, 2011, 3:23 PM UTC

Here's a comparison of various EC2 regions & other providers in the US: http://cedexis.com/data/charts.html?country=223&provider...

Re: Now Open: AWS Region in Tokyo

#9

Post by jeffbarr » Wed, Mar 02, 2011, 3:33 PM UTC

Smrchy wrote: post #3

This is great news indeed. Can anyone from Amazon say something about plans and/or an ETA for a South American region for all those people in Brazil, Argentina, Chile etc.?

I can't say anything other than that we listen to our customers and that we study usage patterns to drive decisions of this type. Feel free to PM or email me if you have any special needs.

Re: Now Open: AWS Region in Tokyo

#10

Post by poshj » Wed, Mar 02, 2011, 3:40 PM UTC

Smrchy wrote: post #3

This is great news indeed. Can anyone from Amazon say something about plans and/or an ETA for a South American region for all those people in Brazil, Argentina, Chile etc.?

The business is exploding right now, and we are listening closely to our customers about opening or expanding the service.