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‘War Dialing’ tool exposes Zoom’s password problems

krebsonsecurity.com

81–90 of 247 posts

Re: ‘War Dialing’ tool exposes Zoom’s password problems

#81
post #80
post #74

I feel a little bit sorry for the Zoom devs. All of a sudden there are a _lot_ of eyes on Zoom. Every design decision and mistake are under a big microscope, while also presumably having to deal with some major scaling.

It's a ~2k person company with a market cap of $34B. So the valuation is $17M per employee. I don't feel sorry for them. Also: this crisis is giving them vast amounts of marketing for free. I'm based in Sweden. I was just vaguely aware of Zoom until a few days ago - now I suddenly hear of them all of the time from Late Night hosts on Youtube.

The developers are still people. Doesn't matter the size of the company, it's still a bunch of individuals who are likely suddenly dealing with a lot of stress and pressure that could never have been predicted, or have opportunity to scale up their engineering to meet.

Re: ‘War Dialing’ tool exposes Zoom’s password problems

#82

Earlier quoted context omitted.

I enjoy being able to dial meeting IDs into my phone

I would also enjoy being able to punch in '12345' as my password everywhere instead of launching LastPass all the time, but I accept that some conveniences aren't worth security consequences.

That's a fine compromise for internal teams.

For those working with current or potential customers remotely, you have to use a solution that is convenient or you don't make money.

Re: ‘War Dialing’ tool exposes Zoom’s password problems

#83
post #5

Not a good idea to use 9 to 11 digit long IDs with no password requirement by default; they should have used at least 128-bit random ids, i.e. 21 character long base64-encoded strings.

This is likely to support dial-in over the telephone network. I think "no password" is the bigger issue, because repeated attempts with incorrect passwords can be rate-limited. Zoom should be generating a random 6-digit password for each meeting by default. There may be use cases for not having any password, but that should be explicitly opt-in and have a warning message to every participant that anyone can join and…

They are as of the update to my client this morning.

Re: ‘War Dialing’ tool exposes Zoom’s password problems

#84

How hard is this for them to fix?

Generating a random 6-digit passcode for each meeting by default? Not hard at all. Rate-limiting incorrect password attempts could take a bit longer to implement, but still not a particularly difficult problem to solve.

I never understood "presenter will let you in" security. It's based on someone letting me in if they recognize my recorded name and that I work there? Surely that wont backfire in a world where everyone post every detail about every day of their life online. I mean who even uses LinkedIn anyway?

Re: ‘War Dialing’ tool exposes Zoom’s password problems

#85
post #65

One positive thing about all these horrendous security flaws that have been recently discovered in Zoom, due to its popularity, is that the company seems to be taking them seriously, recently instituting a feature freeze to focus on fixing them: https://blog.zoom.us/wordpress/2020/04/01/a-message-to-our-u... As a consequence, I suspect Zoom's security is more likely than not to improve going forward... although it wi…

>recently instituting a feature freeze to focus on fixing them

Or they're having productivity problems like every other company right now and are spinning it to seem like they are on top of things. These security issues have been around for years.

Re: ‘War Dialing’ tool exposes Zoom’s password problems

#87
post #10

Earlier quoted context omitted.

Yeah but then it sucks for people calling in to have to punch in a 21+ character long meeting ID

The telephone dial-in option should've been separate - if the user chooses to enable it then they can fall back to shorter IDs, while meetings that don't need it (or where it doesn't make sense anyway - screen shares, presentations, etc) would use longer, more secure IDs.

The "just works" nature is why Zoom is popular. No one wants to have every meeting start with "Is Larry here? Oh, I think he's trying to dial in. I'm going to cancel this meeting and send out a new ID so he can dial in. Everyone watch for that so you can reconnect"

Re: ‘War Dialing’ tool exposes Zoom’s password problems

#89
post #37

TLDR: With 17 digits meeting password is not needed at all. If meeting will be 17 numbers it will be the same as to protect 11 length digit number with 6 digit password. So basically that's the trade off. One could say that password is not the same as meeting ID, but usually they both sent in one email/message and lifetime and protection for them is equal. Also it's easier to input one number than 2 different.

If you don’t separate the access key from the secret you can’t change the secret if and when it gets compromised.

Neither one is secret if you send them both to every recipient at the same time.

Re: ‘War Dialing’ tool exposes Zoom’s password problems

#90
post #10
post #5

Not a good idea to use 9 to 11 digit long IDs with no password requirement by default; they should have used at least 128-bit random ids, i.e. 21 character long base64-encoded strings.

Yeah but then it sucks for people calling in to have to punch in a 21+ character long meeting ID

What's worse, entering a 21-character meeting ID on the phone, or entering an 11-character meeting ID plus a 10-character password?
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