A detailed look at the router provided by my ISP • Hacker News Board

Re: A detailed look at the router provided by my ISP

#181

Post by iagovar » Sun, Mar 29, 2020, 12:51 AM UTC

the8472 wrote: post #124

iagovar wrote: post #118

Earlier quoted context omitted.

The ISP I work for does, and it's a very large one (not in the US). If a router is not ours, we check for sync or if PPPoE is up. We tell the customer what's the result of our tests and offer a technician if they are willing to pay in case it's not our fault. Most people are unwilling to pay, and yell at customer service. Most of the times, specially when the router has sync it's customer fault.

> we check for sync or if PPPoE is up. The problem with this kind of procedure is that it's only a reasonable way to locate the problem when there are problems at that very moment. You're getting stonewalled when - during the day - you're reporting that it frequently loses sync during the night.

We can track sync changes, or really almost anything, crc errors, traffic, whatever we want really, although we only do it on demand.

You put a customer ID in the tracking system an it queries and stores results. It also performs analysis automatically, but most cases just puts the result in a frontend for analysis.

Re: A detailed look at the router provided by my ISP

#182

Post by mike22 » Sun, Mar 29, 2020, 4:56 PM UTC

chrisweekly wrote: post #38

zeroflow wrote: post #5

...and that's why my ISPs router is running in modem mode with a non-ISP-controlled router from Ubiquiti behind it - which I may replace with a pfSense box in the future. I'm pretty happy that my cable ISP is allowing this mode so I don't have to double-NAT in my setup.

I'd be grateful for guidance eg a link to a writeup of recommended hardware and config for a reasonably technical audience, eg "Given a Verizon FIOS G1100, put it in bridge mode and connect hw that supports software X"...

If you just have internet service from Verizon, and your router is already hooked up to the ONT by Ethernet, you can pretty much just pull the cable from that and hook it up to any Ubiquiti unit. I have a USG 3 and it works swimmingly.

For those who also have TV service, it’s more complicated, since the STBs talk TCP/IP over MoCA for various services (I believe including the program guide and DVR functions). The Ubiquiti forums have lots of posts on people trying (and succeeding) to get their gear working with FiOS.

Re: A detailed look at the router provided by my ISP

#183

Post by chrisweekly » Tue, Mar 31, 2020, 5:47 PM UTC

mike22 wrote: post #182

chrisweekly wrote: post #38

Earlier quoted context omitted.

I'd be grateful for guidance eg a link to a writeup of recommended hardware and config for a reasonably technical audience, eg "Given a Verizon FIOS G1100, put it in bridge mode and connect hw that supports software X"...

If you just have internet service from Verizon, and your router is already hooked up to the ONT by Ethernet, you can pretty much just pull the cable from that and hook it up to any Ubiquiti unit. I have a USG 3 and it works swimmingly. For those who also have TV service, it’s more complicated, since the STBs talk TCP/IP over MoCA for various services (I believe including the program guide and DVR functions). The Ubiq…

Awesome; thanks v much!!

Re: A detailed look at the router provided by my ISP

#184

Post by hiram112 » Wed, Apr 01, 2020, 10:39 PM UTC

ProZsolt wrote: post #95

hiram112 wrote: post #62

Earlier quoted context omitted.

What's you cost and speed of the fiber? Also, if you didn't need so much bandwidth, is it possible to just order a basic 100Mb/10mb connection for a nominal fee of, say, 30Euro? The speeds in the US aren't actually that bad, but you're basically forced to pay for everything: paid cable TV, equipment rental fees, etc, and your $40 plan ends up creeping towards $100 / month after the fees and taxes, with increases ever…

Don't know about NL, but in Hungary and a lot of other EU countries you can get 100Mb/10Mb for about 10 EUR, gigabit for 20-30.

Central / East Europe sounds like a paradise sometimes. Cheap rent, more conservative cultures, and fast internet at low speeds.

What I'm guessing, though, is that 10EUR internet and 200EUR apartment rentals are the equivalent of our $70 internet and $1500 one bedroom apartments when adjusted for salaries.