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Marriott says 5.2M guests exposed in new data breach

reuters.com

11–20 of 74 posts

Re: Marriott says 5.2M guests exposed in new data breach

#11
The last breach was November of of 2018 . They have had a year and a half to fix their abysmal security practices. Instead they choose to focus their efforts in that time on a ridiculous branding juggernaut("Bonvoy".) Seriously fuck this company. I hope people vote with their wallet.

Re: Marriott says 5.2M guests exposed in new data breach

#12
post #10

> contact details, loyalty account information and additional personal details such as gender and birthdays I'm always wondering why a random service would need a date of birth (apart from validating "the person is an adult"). Some of them give you a special promo for your birthday, but I guess I can live without that. Except banking & government services, I typically provide a fake one if required, because, WTF?

I've never given my birthday or gender to a hotel, so my best guess is that they just have this info for some people but not most (rewards programs, perhaps?). It's possible they write it down when I give them my ID, but it seems like a lot of work for very little payoff.

Re: Marriott says 5.2M guests exposed in new data breach

#13
post #10

> contact details, loyalty account information and additional personal details such as gender and birthdays I'm always wondering why a random service would need a date of birth (apart from validating "the person is an adult"). Some of them give you a special promo for your birthday, but I guess I can live without that. Except banking & government services, I typically provide a fake one if required, because, WTF?

Gather as much as you can is their idea. It costs you nothing, but it may be valuable one day.

Re: Marriott says 5.2M guests exposed in new data breach

#16

The last breach was November of of 2018 . They have had a year and a half to fix their abysmal security practices. Instead they choose to focus their efforts in that time on a ridiculous branding juggernaut("Bonvoy".) Seriously fuck this company. I hope people vote with their wallet.

Every Marriott I have ever been in was chosen for me, because of their business-friendly group booking system. There's an agent-principle problem with hotels that rely on corporate group rate and conference customers.

I went to the fedex store in a Marriott a couple of blocks from here to drop off a pre-paid parcel, and they wanted a $20 "convenience" fee to leave it on the desk. Maybe Marriott doesn't need to care about guest infosec because guests are the product, not the customer.

I mean, no one pays $27 of their _own_ money for a continental breakfast...

Re: Marriott says 5.2M guests exposed in new data breach

#19
post #10

> contact details, loyalty account information and additional personal details such as gender and birthdays I'm always wondering why a random service would need a date of birth (apart from validating "the person is an adult"). Some of them give you a special promo for your birthday, but I guess I can live without that. Except banking & government services, I typically provide a fake one if required, because, WTF?

I've never given my birthday or gender to a hotel, so my best guess is that they just have this info for some people but not most (rewards programs, perhaps?). It's possible they write it down when I give them my ID, but it seems like a lot of work for very little payoff.

Seems like having a birthday (and therefore age) for everyone checking into a hotel could be valuable for business intelligence and other analytics.

Re: Marriott says 5.2M guests exposed in new data breach

#20
post #16

The last breach was November of of 2018 . They have had a year and a half to fix their abysmal security practices. Instead they choose to focus their efforts in that time on a ridiculous branding juggernaut("Bonvoy".) Seriously fuck this company. I hope people vote with their wallet.

Every Marriott I have ever been in was chosen for me, because of their business-friendly group booking system. There's an agent-principle problem with hotels that rely on corporate group rate and conference customers. I went to the fedex store in a Marriott a couple of blocks from here to drop off a pre-paid parcel, and they wanted a $20 "convenience" fee to leave it on the desk. Maybe Marriott doesn't need to care a…

Wow, never heard of paying to drop off a package. Is that common? I thought the shipping fees or postage if gov post office is what’s suppose to pay for that.
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