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Bosses panic-buy spy software to keep tabs on remote workers

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Re: Bosses panic-buy spy software to keep tabs on remote workers

#291

Earlier quoted context omitted.

And if you don't, you generally don't get employed.

That's not true. I've been working in software for almost 20 years and have never had spyware like this installed on my PCs. I've worked for companies with over 70k employees, down to start ups with fewer than 100. Both in office and remote. I'm not saying it doesn't happen, but it's definitely not normal, and I would personally never work under those conditions.

I think the parent means that if you don't agree/sign the "you can spy on me" policies, they just don't hire you.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#292
post #216

Earlier quoted context omitted.

That's not true. I've been working in software for almost 20 years and have never had spyware like this installed on my PCs. I've worked for companies with over 70k employees, down to start ups with fewer than 100. Both in office and remote. I'm not saying it doesn't happen, but it's definitely not normal, and I would personally never work under those conditions.

As a contractor or a full time employee at the 70k people companies? Was it in the past 10 years? If you used a company provided computer, did you investigate what was running? Did you go beyond the typical process manager and look into the kernel modules list? They often don't disclose explicitly that this stuff is running, because it rightfully creeps people out and the 'security' types don't want people to know.

Contractor here, I mainly work on mega-big corporations. I always check what run on my PC. I never use the work machines for anything personal. FFS I don't even use their guest wifi. I stick to my data plan. I have noticed the last few years that BlueCoat is on the rise. From some article a couple of months back I read that the company/Fund that owned BC also bought Sophos.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#293
post #5

Two things: Productivity is going to plunge no matter what, with the possible exception of singles who don’t have roommates. There is no way that during an ad hoc and unorganized push to work remote (though necessary in this circumstance) can result in good productivity, monitoring or not. Under the best of circumstances it would take months for a mass of people to adjust and be productive. The apex for open office d…

I think less than 5% of comments on open-office design, that I have ever seen, were positive. Who are the people you are describing as being “sold”?

Open offices are great if you don't optimize for people per square meter. I did my onboarding in Boston. The company just moved to this office so there was a ton of space. Teams were far apart so it wasn't noisy. And this open space just felt great. I never worked in an open office so I was sold

A year later when I visited there were twice as many people. It was still okay to work there but noisier.

The last time when I visited was really bad. Desks everywhere, people 1 meter apart. I couldn't really work there in a productive way.

We should start to build offices for "free range" engineers.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#294

Earlier quoted context omitted.

Off topic, but related to this... I had, what I felt, was the best seat in the office at my previous job. We had an open office with short cubicles and standing desks, and the cubicles were arranged so that two people shared a small area with two desks/cabinets/etc. For a while, it was wonderful. My "cube-mate" worked from home 4 days a week and only came in for meetings, and we had a window on one side and an empty…

You know, I've always wondered why there are so many stories about these middle management types who seem to pay so close attention to things that are _not_ employee productivity. I guess on first glance, it may appear that "looking busy" corrates to "getting stuff done", but why not cut out the middle man and pay attention to what the employee actually does?

I fear that a lot of this stems out of those managers having a fixed mindset, where they feel that they are smarter and more productive than everyone else (telling themselves that's why they got promoted), but they also don't trust that their staff being productive.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#295
post #243

Earlier quoted context omitted.

This has been part of labour protection laws all across Europe for decades.

Sorry I'm not very familiar with European labor protection laws. Which ones cover privacy concerns on workplace computers?

You should be able to find them on the Web sites of the relevant social partnership organisations, self-regulatory organisations or public rights corporations. In case of EU members, work backwards in time from directive 95/46/EC.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#296
post #129

Earlier quoted context omitted.

I don't think there was ever a time where every office worker had their own office. Only the big boss got their own office and everyone else had desks in a large room. The open floor plan we have now is pretty typical of what they used to look like. Here's a good example: https://www.officemuseum.com/1935_Auditor_of_Overcharge_Clai... More pictures: https://www.officemuseum.com/photo_gallery_1930s_1940s.htm

That's interesting, but I'm unsure how much we can generalize from some photos. For example, I wonder how much "photogenic bias" [0] and survivorship bias exist in such photographic evidence. How many photographers of the time would take a picture of a hallway of private offices? And what editor would keep such photographs for posterity? [0] There's probably a better term for this...

You're probably looking for "selection bias" in some sense, where the photos exist but they aren't being looked for so they aren't found.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#297

Earlier quoted context omitted.

> Panic buying: the action of buying large quantities of a particular product or commodity due to sudden fears of a forthcoming shortage or price increase. https://www.google.com/search?q=define%3A+panic+buying

Great! So it actually fits this situation wherein a large quantity of spyware has just been purchased... the price increase being the amount they're paying for their workers productivity.

There isn't any evidence this software improves productivity. Also, they aren't purchasing the software because they expect the software to (a) increase in price or (b) become unavailable. So it isn't panic buying.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#298
post #203

Earlier quoted context omitted.

Because every place I've worked (including corporations) I've had local admin on my box and could see the entire process tree. Usually you have to be running all the antivirus and monitoring stuff to connect to the employee network/VPN, but when you're off VPN you can kill those processes off.

>Because every place I've worked (including corporations) I've had local admin on my box and could see the entire process tree. That's assuming that the spyware isn't some sort of rootkit that tries to hide its presence. If you're on windows, it's also very easy to hide behind some generic looking executables like svchost.exe

You are certainly correct, but a bit of light digging + reflection on your company can give you a lot of confidence. For example, I work at a startup and I can say with great certainty that my boss has way too much going on for him to have installed any sort of rootkit after wiping the previous data and before I set up my admin account.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#299

Earlier quoted context omitted.

I think less than 5% of comments on open-office design, that I have ever seen, were positive. Who are the people you are describing as being “sold”?

Here's an anecdote for you. I LOVE open offices. If you need something, you can ask. If you want to pair program with someone, they can just turn around or scoot over. You can tell if the person you need to get help from is busy without leaving your chair. Hell, even the distractions are nice. I've never felt closer to coworkers than when I've worked in an open office. I like the occasional nerf dart whizzing past my…

> If you need something, you can ask.

That's almost like having Skype...

> You can tell if the person you need to get help from is busy without leaving your chair.

...with a status icon.

Well, people are different. I guess we introverts need to find some other job, because we are obviously no longer welcome in IT.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#300

Earlier quoted context omitted.

Off topic, but related to this... I had, what I felt, was the best seat in the office at my previous job. We had an open office with short cubicles and standing desks, and the cubicles were arranged so that two people shared a small area with two desks/cabinets/etc. For a while, it was wonderful. My "cube-mate" worked from home 4 days a week and only came in for meetings, and we had a window on one side and an empty…

You know, I've always wondered why there are so many stories about these middle management types who seem to pay so close attention to things that are _not_ employee productivity. I guess on first glance, it may appear that "looking busy" corrates to "getting stuff done", but why not cut out the middle man and pay attention to what the employee actually does?

I'll give you a potential corollary. Quality control.

In a perfect world, quality control twiddles their thumbs all day, does some tests, and collects a paycheck because everything is perfect the first time.

In practice, I know engineers who leave in tiny and easy to fix mistakes for QC to catch. They do this because if they turn in something with no errors QC finds something for them to add, frequently requiring larger changes and thus creating a crunch. QC does this because they have someone breathing down their neck who measures their effectiveness by how many errors they caught. I'll refer you to Goodhart's Law[0].

I'll also note that I see this as a common "tip" for paper submissions. But I'm not sure it is as strong of a correlation as when passing things through QC.

[0] https://en.wikipedia.org/wiki/Goodhart%27s_law

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