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Bosses panic-buy spy software to keep tabs on remote workers

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Re: Bosses panic-buy spy software to keep tabs on remote workers

#71

Earlier quoted context omitted.

Norwegian privacy law.

"privacy" is not a crime, you need to be more specific. I would maybe understand if the employer was taking pictures of the employee with a webcam, but they were taking screenshots of the machine owned by the company - how is there any expectation of privacy if you're using company equipment?

The toilet is company equipment, too.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#72
post #17

Earlier quoted context omitted.

It appears to be standard practice everywhere in corporate America.

It's standard practice if you agree to it in your employment contract.

Yes but would it always hold up in court? You can give your soul away by installing a piece of software without reading the agreement but it wouldn't hold water, of course. Curious how this would work with federal or state level wiretap laws.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#73
post #41

We had a bad manager at my last company who really wanted to do this sort of thing. I said to him “So this is an interesting proposal... if we install this software then I can save on management costs by replacing your position with this spyware?” He never brought it up again and we later just got rid of him completely. Micromanagement and this sort of spying rarely builds high performing teams. Managing worker produ…

micromanagement is life support for low performers

That is true, and I've seen it deployed to good effect... but it's a knob you should turn when it becomes evident it is needed for a particular person, not something you just nail to "maximum" for all employees.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#74
post #64

Earlier quoted context omitted.

Only if the employee is informed upfront. Otherwise it's a privacy issue.

Let's assume they were informed upfront - there's nothing illegal about it then, is there?

That isn't necessarily true either. IIRC, there was a case not so long ago of a school that was using quite aggressive surveillance measures, and obtained some degree of prior consent. It was still penalised under the GDPR, because all processing of personal data must be justified. Even consent is not carte blanche to do whatever you want, and that's probably a good thing for the same reason that inalienable consumer rights when you shop or employment rights when you take a job are probably good things.

Edit: Apparently there are now at least two examples of this.

In Sweden, relating to facial recognition:

https://www.gamingtechlaw.com/2019/09/fine-gdpr-sweden.html

In Poland, relating to fingerprints:

https://venturebeat.com/2020/03/06/polish-school-hit-with-gd...

Re: Bosses panic-buy spy software to keep tabs on remote workers

#75
post #2

The more spy software a boss buys, the more insecure they really are about themselves.

It may sound like a basic platitude, but I think you're correct.

I feel fortunate to work with people who want to treat each other like adults. That's been my managers' perspectives, and it's well appreciated.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#77

Earlier quoted context omitted.

I think less than 5% of comments on open-office design, that I have ever seen, were positive. Who are the people you are describing as being “sold”?

> I think less than 5% of comments on open-office design, that I have ever seen, were positive. It's basically taboo to say anything positive about open office spaces online. There are many, many legitimately terrible open office workspaces in the world. Suggesting that open offices aren't always bad feels like an attack on those who are miserable in their open office. So it's safer to just never bring it up. In the…

huh, that's an interesting theory.

I like working on stuff at tech meetups. I always bring my laptop, mostly because the speakers can be boring and being in a room like that helps me focus on personal projects. I use to go to writing meetups too.

That being said, I absolutely hate open layouts. I would much rather prefer a cubical.

I'm not sure if this generalization would hold out if you surveyed people, but it might. I'd be curious.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#78

Earlier quoted context omitted.

Where I live what he did is a fairly serious criminal offence.

No where is this a criminal offense in the USA. In fact, “spy software” installed on company computers is widely common.

Spying on your employee, or using covert monitoring tactics, is rarely legal. Not sure on the criminality, but privacy laws are enforceable. Also, there's a distinction between monitoring and spying.

Ex: California Social Media Law (2013)

https://readwrite.com/2013/01/15/californias-new-privacy-law...

Re: Bosses panic-buy spy software to keep tabs on remote workers

#79
post #17

Earlier quoted context omitted.

It appears to be standard practice everywhere in corporate America.

It's standard practice if you agree to it in your employment contract.

Many people agree to a lot more than they realize in order to get the job. And since some practices are very common, rejecting them simply locks you out of your target segment of the job market. The balance of power in most cases is heavily tilted towards the employer, things like this aren't negotiable unless you are at or close to the top.

Re: Bosses panic-buy spy software to keep tabs on remote workers

#80
Here is the key part of the article:

> Straight-up Big Brother, perhaps, but it’s perfectly legal for businesses to keep an unblinking eye on employees as long as they disclose they’re doing it.

It is the companies equipment, network (on their side of the VPN), time, and so forth. That being said it is legally fine so long as they disclose they are doing so.

If they monitor in ways that have not been disclosed they risk of a class action lawsuit should that knowledge be leaked to employees.

Let's look at a far more extreme example: US Army. US Army is not allowed to monitor user activity in that way and all users of Army networks are made aware of this. Users must also sign their agreement to an Acceptable Use Policy (AUP) before gaining access to the network. The Army example is more extreme because the Army owns the computers, the network, and all physical network infrastructure that companies typically lease to ISPs. The Army has the ability to monitor user activity in ways that companies cannot and yet the Army does not do so because it's illegal without a probable cause search warrant or command directive with legal authorization.

For example, computers with an Army image monitor for attachment of mass storage devices and moment a phone or hard drive is plugged in the network administrator is immediately notified, the local network switch is automatically dropped from the network, and a report is automatically drafted for the respective violating unit. The Army can monitor for that because it is a violation of the AUP users signed, but they cannot monitor any associated content without probably cause and an AUP violation on its own is not probable cause.

I have heard, on the other hand, the Air Force monitors absolutely everything because they require their users to sign a consent to monitoring directive to gain access to the network.

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