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Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

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11–20 of 73 posts

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#11

Haven’t done anything with Apple sign in, but I worked with a lot of other providers before. If you have multiple options, users might forget what service they used. This becomes an even bigger problem if the paid for a service with a different provider and can’t find their purchase. If you do use something like this, only having one provider (only Apple) makes things less confusing.

Yes, that is a problem. If your app/site supports multiple login options you may have users who "lose" their account (I'm one of them).

However your solution... doesn't work. Apple requires apps that support social app to have sign in with apple. Google has similar requirements (because your app better be multi-platform in this day in age). Facebook is way popular. So that's three right there.

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#12
post #7
post #5

Earlier quoted context omitted.

What apps are using Apple Sign In, anyway? I haven't run into any and kind of just assumed it died or hasn't launched yet.

At this point, any app that is sold on the App Store that offers any OIDC auth options (e.g. Google, Facebook) MUST also include Sign in with Apple.

Except of course if you are Google or Facebook themselves since it is considered 1P sign in. Many people don’t see it because they are mostly logging into these big services. Smaller services are just dropping 3P in favor of direct sign up. With auto fill and suggested password the friction is low. I have seen some social apps that don’t want to give up on Facebook login add Apple buttons (Bumble). These are my observations.

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#13

Haven’t done anything with Apple sign in, but I worked with a lot of other providers before. If you have multiple options, users might forget what service they used. This becomes an even bigger problem if the paid for a service with a different provider and can’t find their purchase. If you do use something like this, only having one provider (only Apple) makes things less confusing.

This. I'm not a big user of SSO in general, but on the few sites that I did use it, I'd forget whether I used SSO or not. Also, using SSO locks you into using that vendor. I've a couple of accounts that I'd like to change to normal uname/pwd but am locked into the SSO vendor (which I'm hoping to move away from)

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#14
post #5

Earlier quoted context omitted.

What apps are using Apple Sign In, anyway? I haven't run into any and kind of just assumed it died or hasn't launched yet.

Originally Apple set a very aggressive due date for this feature and the dev's fought back. So the due date was pushed back to April 2020. Moving forward you should start to see it appear on almost any app that already has social auth. https://developer.apple.com/news/?id=09122019b https://developer.apple.com/app-store/review/guidelines/#sig...

Yesterday they announced that requirement (among others) was pushed back to June 30, presumably due to COVID-19.

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#15
post #5

I’m not a dev but a consumer in this question and I’d just say a service or site that has Sign In with Apple and Apple Pay available on the web is and instant use on my end. I will continue to vote with my paltry wallet for these technologies to take off even more, especially Sign In with Apple. I don’t want to give my actual email out. I like the relay aspect. And it should make logging in and user management and si…

What apps are using Apple Sign In, anyway? I haven't run into any and kind of just assumed it died or hasn't launched yet.

Fantastical also offers it

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#16
I will never use the same service to sign into multiple things. It's a single point of failure. If Apple ever decides to close your account you're S.O.L.

I made the mistake once, had an account closed, got royally screwed. It wasn't Apple but it doesn't matter. I learned my lesson. Don't tie things together.

I don't follow that for everything but for anything important I do as well as anything involving money.

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#17

I’m not a dev but a consumer in this question and I’d just say a service or site that has Sign In with Apple and Apple Pay available on the web is and instant use on my end. I will continue to vote with my paltry wallet for these technologies to take off even more, especially Sign In with Apple. I don’t want to give my actual email out. I like the relay aspect. And it should make logging in and user management and si…

I’ve spent at least $2000 using Apple Pay on the Web that I wouldn’t have otherwise.

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#18

I’m not a dev but a consumer in this question and I’d just say a service or site that has Sign In with Apple and Apple Pay available on the web is and instant use on my end. I will continue to vote with my paltry wallet for these technologies to take off even more, especially Sign In with Apple. I don’t want to give my actual email out. I like the relay aspect. And it should make logging in and user management and si…

Failing that, have you heard of spamgourmet? Along with a password manager, I have unique logins and passwords to most websites I use.

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#19

I will never use the same service to sign into multiple things. It's a single point of failure. If Apple ever decides to close your account you're S.O.L. I made the mistake once, had an account closed, got royally screwed. It wasn't Apple but it doesn't matter. I learned my lesson. Don't tie things together. I don't follow that for everything but for anything important I do as well as anything involving money.

Similarly if your Apple (or other SSO) login is compromised the blast area is much bigger as all linked sites are now compromised

You could make the same argument if your password manager is compromised, but definitely worth being aware of

Re: Ask HN: Mobile devs who added Apple Sign In, what conversion changes?

#20
On one consumer iOS app with email and apple sign in as the two available options, 34% opt for apple, 66% for email. No meaningful change in conversion rate, but this generally isn't an issue 90%+. The prior arrangement wasn't just email, though, it was email or phone sign up, so take what you will.
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