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Netflix to cut streaming quality in Europe for 30 days

bbc.co.uk

631–640 of 763 posts

Re: Netflix to cut streaming quality in Europe for 30 days

#631
post #554

Earlier quoted context omitted.

During a pandemic which has forced a huge number of people to stay at home and is currently crashing the economy and costing hundreds of lives per day, it could help to be a little more sympathetic to measures like this. They might not be perfect, because everyone is having to react so quickly to what is going on, but we can appreciate that this is not a normal event and the vast majority of companies have never plan…

Except, people are PAYING for that upgrade.

I agree it would make sense for Netflix to give discount to the subscription for the duration of this measure.

Re: Netflix to cut streaming quality in Europe for 30 days

#632

This is pure bullshit. If Netflix won't commit to it's part of the deal (FULL HD and 4K) then why should I commit to my part (13.99 monthly)? You cannot decide by yourself to lower the quality of your services and keep the price same. Sometimes I wish I had enough money and time to seek "legal retribution" from these type of situations. I would love for this case to make it to the European Court in Strasbourg. "The v…

I look forward to reading about this comment on n-gate.

Re: Netflix to cut streaming quality in Europe for 30 days

#633
I dont understand the issue here, as far as i am aware Netflix installs media boxes at the data-centers of every ISP. And a video demand from netflix device is directly resolved to these media boxes instead of resolving the content and downloading through Internet. So arent they already saving Internet bandwidth and rely on a Intranet like solution for distributing its contents?

Re: Netflix to cut streaming quality in Europe for 30 days

#634
post #552
post #544

Earlier quoted context omitted.

The ISPs have been under that pressure for decades and dragged their feet because they had monopolies to protect them. Getting pity for them when the proverbial fecal matter hits the fan is a big ask IMO. On Netflix’s side, they sure are in a hard place, I’d wish govs. would foot part of the bill, as it’s directly helping people stay at home.

I think it's times like this where the government should just sigh and once this is over, come back to have a very stern conversation with ISPs. Unfortunately internet is critical infrastructure, and kicking and screaming "this is bull" doesn't help alleviate traffic. I'm in Europe, I'm kind of "wtf?" about this, but I get it. I'd rather have lower quality netflix than a broken internet where I can't work from home a…

There will be a lot of very stern conversations when this is over...

Re: Netflix to cut streaming quality in Europe for 30 days

#635

This is pure bullshit. If Netflix won't commit to it's part of the deal (FULL HD and 4K) then why should I commit to my part (13.99 monthly)? You cannot decide by yourself to lower the quality of your services and keep the price same. Sometimes I wish I had enough money and time to seek "legal retribution" from these type of situations. I would love for this case to make it to the European Court in Strasbourg. "The v…

Dude, this was asked of NetFlix by the European government, it's not something they are doing by themselves...

https://www.politico.eu/article/brussels-in-talks-with-netfl...

Re: Netflix to cut streaming quality in Europe for 30 days

#636
post #566

Earlier quoted context omitted.

No. I don't have problem with netflix reducing it. I have problem with netflix not reducing price together. They're essentially painting themselves in glory AT THE PRICE OF THEIR CUSTOMERS.

I don't even have a problem with Netflix not reducing the price. It think they should take the hit in place of their customers, but whatever, if your problem right now is that you're paying for 4k and not getting it, suck it up. But really the praise for Netflix is a bit off tone - they're not making any sacrifice at all.

"If you don't get what you pay for, then suck it up."

Remember some Netflix clients pay MORE to enjoy higher quality. If Netflix artificially limits that quality, no matter the reason, then they shouldn't be charging that full price.

Netflix is getting the best part of it: charging the same money, paying less for bandwidth, and they excuse themselves because the EU asked them to do it.

It's the ISPs that should be solving this via QoS, but of course it's the ISPs that have the politicians in their pockets. No commissioner is going to demand them to do anything.

Re: Netflix to cut streaming quality in Europe for 30 days

#637

I've been having major internet issues lately (Seattle area), have had 4 techs come try to figure it out. Yesterday's tech finally correctly diagnosed the problem as happening before the connection reaches our home but was unsure of the cause. He called his supervisor to investigate, and they found that the capacity for our neighborhood's node was nearly at 100%, while ideally it should always be under 80%. Fortunate…

> I've been tracking the performance with PingPlotter, if you're curious how bad it is right now here's the last 10 minutes: https://i.imgur.com/AnUqv3j.png

Is your own connection idle though? Pings are also affected by the congestion on your own router†, especially if you don't have good AQM (such as CAKE). Dumb queues will just drop all packets equally, smart queues will do flow isolation and penalize the bulk flows first while keeping the trickle ones (ping, ssh, voip, ...) untouched.

† and anything else along the path to your ping target

Re: Netflix to cut streaming quality in Europe for 30 days

#638

I've been having major internet issues lately (Seattle area), have had 4 techs come try to figure it out. Yesterday's tech finally correctly diagnosed the problem as happening before the connection reaches our home but was unsure of the cause. He called his supervisor to investigate, and they found that the capacity for our neighborhood's node was nearly at 100%, while ideally it should always be under 80%. Fortunate…

I’ve worked at a major ISP, for a decade, and spotting something like this should be so easy to spot. There are tools on monitoring of load all the time, and areas are routibely getting split etc. to improve bandwith, so I think your ISP are basicly amateurs..

> There are tools on monitoring of load all the time

On some days my connection resets 5 times within an hour, which is quite annoying since retraining the connection takes a minute or two. When I call support about it they have zero monitoring in place that would let them know about the recent history of the connection quality, they can only do spot tests of SNR on demand, which of course doesn't show any transient events. According support forum posts of other users they'd have to explicitly enable "long term monitoring" based on user input to get that information.

Of course SNR line quality is an issue separate from congestion, but still, automatic monitoring appears to be limited.

Re: Netflix to cut streaming quality in Europe for 30 days

#639

Earlier quoted context omitted.

Except, people are PAYING for that upgrade.

Two or four euros per month. Call the army! I would start a class action suite. /s This stupid selfish attitude is not helping. Netflix will probably issue a statement that they will refund all those affected. And if you don't like it, downgrade! You probably have plenty of time if this is an issue for you.

If two or four euros is so little as to be entirely negligible, and if anyone who would care about throwing such a small amount of money away deserved to be ridiculed, why does Netflix ask for it? They could just let the customer keep the money since it doesn't matter, right? If fact, everyone could just send me this silly sum that doesn't matter and they shouldn't complain about.

Re: Netflix to cut streaming quality in Europe for 30 days

#640

Earlier quoted context omitted.

I work in this field in Spain. Margins in this sector are slim, deployment is expensive. EVERYONE works with simultaneity rates, it's the only way to have cheap connections. In fiber connections is actually not that expensive to split a fiber after a CTO, you can actually sort of daisy chain it, but you want to keep everything as standard as possible.

Margins are not slim at all in the USA

You think they're fat in the US? Look north.
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