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A simpler, more organized Slack

slackhq.com

41–50 of 61 posts

Re: A simpler, more organized Slack

#41
post #33

Great, although i really wish they focused on performance first... on my year old xps typing in slack is like trying to run in a vat of custard. I wish I could turn of their horrible wysiwyg thing until it sees a line ending because it's clearly evaling on every keystroke.

The wysiwyg editor can be disabled on desktop, thanks to all the noise devs made after the switch.

that only disables the UI, it's still slow.

Re: A simpler, more organized Slack

#42
If anyone from Slack reads this: One tiny idea. Just because I entered a dot or a word into a chat doesn't mean I don't expect to find that chat or group in the exact same spot next time.

By all means put a symlink in a virtual Drafts folder but leave the original alone.

Re: A simpler, more organized Slack

#43
> Hasta la vista, context switching.

Context switching is more about time wasted stopping one task to pick up another. Slack's context switch is when I'm working on something else and the OS pings me to let me know someone needs me.

When Slack wants my attention, it pings me instantly, and it will ping me repeatedly if a person... is typing... like... Captain Kirk... talks.

People have tried to address[1] this sort of problem through teaching, but even if you could get people to read that, there's a degree of systemic complexity in interaction. Many situations just don't lend themselves to writing up a detailed question ahed of time.

Slack could mitigate this through technical means. Hell, the OS could do a better job. Take it further, I'd love to centralize notifications through some service across multiple devices.

One possibility is to debounce notifications as we do with events in UIs. In practice, it means Slack holds my messages for a few minutes before I get a notification. Ideally, the other person should see this so they realize I'm not going to instantly acknowledge their Hi message. And people who type bit by bit can do so knowing it won't give me a flood of notifications.

The other possibility is scheduled notification times for low priority stuff. It's good advice to work in blocks, so it'd make sense at the end of a block for notifications to pop up if they're available.

[1]: http://www.catb.org/~esr/faqs/smart-questions.html

Re: A simpler, more organized Slack

#44
Can’t help but feel like the timing here is very unfortunate - surely the pandemic has forced a lot of people to try various remote working tools for the first time this week, including Slack. Rolling out a major update just days after a lot of new users come onboard. Might be a source of confusion.

Re: A simpler, more organized Slack

#46

My favorite Slack feature was never knowing for sure which of the 5 buttons in the upper right corner contained the thing I was looking for. It's that sort of uncertainty that reminded me of life's uncertainties in general on a regular basis.

Mine is how it will reposition your channel or DM name in the sidebar if you start writing a message, but switch to another section for a moment. I opened an issue about it because I felt like I was losing my mind. Didn't I just have this open right here? Where did it go? No, it gets placed in some Drafts section. They won't fix it or create a toggle to stop doing this because leaving me in a confused state is more productive apparently.

And don't get me started on the little Slackbot notifications for absolutely everything. (Yes, Slackbot. I requested everything in the channel to be collapsed. I know what that means. You don't have to drop a message every single time. Ffs.)

Re: A simpler, more organized Slack

#48
post #22

When are these features available? It's not listed, and it doesn't seem to be in the current version.

Asked support, rolled out over the "next couple of weeks." Typical fanfare, no way to opt in or out. No way of knowing when it'll all change, or the ability to give a heads up to your company.

[deleted]

Re: A simpler, more organized Slack

#49
Seems like Slack is focusing a lot on making the app more accessible for enterprises with email-like message composer or "no-fancy-shortcuts" navigation. While some of these improvements are nice, I feel like Slack has been going downhill ux-wise for some time now:

- new input box, obviously, which messes up the message even when turned off (edited message with code block will often be different than what I just sent)

- people with message drafts moving on the list, as many people mentioned here already

- often an action I did by mistake can't be undone by pressing escape: drafting a post, opening image. I can't reproduce this always so it seems like a bug

- I now sometimes can't see person's details by clicking their image for some reason? I need to click their name, but even that not always works. Also not reproducible 100% of the time, so looks like a bug

- notifications on Android are broken: they don't disappear when I read a message elsewhere, sometimes I get mobile notifications _for a conversation I'm having on the desktop_.

- when I write someone with notifications off/snoozed, I'm immediately pinged about this. And every single time I'm thinking that person maybe is online and replied, but it's always Slack pinging me, with notification and all, that it's actually the opposite

- I often see people working while appearing offline, myself included, because apparently Slack decided to stop asking if I want to go online after I decline it once or twice (the night before)

Basically Slack is less and less friendly. I used to advocate for it as it was a huge step up from HipChat that we used, but if it was up to me now, I'd be looking for alternatives.

Re: A simpler, more organized Slack

#50

My favorite Slack feature was never knowing for sure which of the 5 buttons in the upper right corner contained the thing I was looking for. It's that sort of uncertainty that reminded me of life's uncertainties in general on a regular basis.

Mine is how it will reposition your channel or DM name in the sidebar if you start writing a message, but switch to another section for a moment. I opened an issue about it because I felt like I was losing my mind. Didn't I just have this open right here? Where did it go? No, it gets placed in some Drafts section. They won't fix it or create a toggle to stop doing this because leaving me in a confused state is more p…

Moving things into Drafts is the single worst thing they've done, topping even the super-terrible rich-text changes.

Copying something into Drafts, sure, I can see that. But moving it? Absolutely broken to the point of unusability.

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