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We called it RAID because it kills bugs dead

devblogs.microsoft.com

61–70 of 128 posts

Re: We called it RAID because it kills bugs dead

#62
I started at Microsoft in 1991, and remember RAID fondly. My favorite part back then (probably running on Windows for Workgroups): when you minimized the program back to its desktop icon, the icon animated for a few seconds, showing a can of bug spray firing on a small flying bug, which dropped to the ground.

Re: We called it RAID because it kills bugs dead

#63
post #12

Google's counterpart is called Buganizer. I've seen bugs in it dating back a decade or more. I don't know what, if anything, was in place before Buganizer. They might be exposing some version of it externally as well now: https://issuetracker.google.com/ , although the UI bears little resemblance with the internal version I used years ago, so it's probably a separate product. What Raymond's article does not mention (…

I remember when I first started at Microsoft, I found some bug in some product and thought "I should file a bug with them"

Turns out there was no easy way to do that. I ended up emailing some person from the team I found in the GAL (I think that's what they called it?) and they weren't helpful or appreciative.

Never did that again.

Re: We called it RAID because it kills bugs dead

#64
post #9

Fun fact: Apple's internal bug tracking tool, Radar, traces its origins to a pen-and-paper tracking system from the very early days. In a similar fashion to RAID from the article, it's use expanded way beyond the original use case and is now used by nearly every team at Apple, from hardware, to test, to marketing, retail, and everything in between. It's often the butt of a lot of jokes as most people hate its dated a…

The problem isn’t the bug tracking system, it’s that Apple rarely responds on a timely manner and when it does, it’s often not that useful. The frustration streams from the human side, not the bits

The majority of the bugs filed are machine-filed or filed internally. It's also used a lot for project-management type stuff. I don't think radar is really very intended for external stuff, though maybe it should be.

Re: We called it RAID because it kills bugs dead

#65
post #38

Earlier quoted context omitted.

As far as I can tell, most teams think Radar is the best bug tracking tool ever. Externally, it's extremely frustrating to interact with, even more so through Feedback Assistant.

> As far as I can tell, most teams think Radar is the best bug tracking tool ever. To judge from the outside, one of its features is that it makes it super easy to ignore years-old and highly multiply submitted bugs.

I see you've stumbled across P3 - Important.

Re: We called it RAID because it kills bugs dead

#66

The bug puns were everywhere! When I started working at Industrial Light and Magic in 1998, there was no bug tracker in regular use. I ended up building a bug tracker in Python called "Roundup" (inspired by a program by Alan Trombla, who came up with the name). To create the thinnest veneer of plausible deniability in case the bug spray lawyers came after us, the icon was a little spinning GIF animation of a cowboy o…

[deleted]

Re: We called it RAID because it kills bugs dead

#67

As an independent dev team working with Microsoft Games in 2002-2003, we used RAID to ship Rise of Nations. It was great! Rockin' fast compared with any web tool now and batch operations were near instant. Sadly it was utterly insecure for remote use and it went away after that game.

I loved Rise of Nations! Mind sharing which bits you worked on?

Re: We called it RAID because it kills bugs dead

#68
post #9

Fun fact: Apple's internal bug tracking tool, Radar, traces its origins to a pen-and-paper tracking system from the very early days. In a similar fashion to RAID from the article, it's use expanded way beyond the original use case and is now used by nearly every team at Apple, from hardware, to test, to marketing, retail, and everything in between. It's often the butt of a lot of jokes as most people hate its dated a…

It even has a cute avatar, Annika the Anteater, that a bunch of people have plushes of

I believe Anika is canonically an aardvark.

Re: We called it RAID because it kills bugs dead

#69
post #9

Fun fact: Apple's internal bug tracking tool, Radar, traces its origins to a pen-and-paper tracking system from the very early days. In a similar fashion to RAID from the article, it's use expanded way beyond the original use case and is now used by nearly every team at Apple, from hardware, to test, to marketing, retail, and everything in between. It's often the butt of a lot of jokes as most people hate its dated a…

The problem isn’t the bug tracking system, it’s that Apple rarely responds on a timely manner and when it does, it’s often not that useful. The frustration streams from the human side, not the bits

Yeah, the new feedback assistant UI was pretty buggy and unpleasant to use for a few months, but it's now perfectly fine and I have no complaints with the tool itself. The problem is that reporting bugs to Apple is a giant waste of time, not that the tool for reporting bugs to them is bad.

Re: We called it RAID because it kills bugs dead

#70
> The database was written back in the days of 16-bit computing, so naturally it had a limit of 32,767 bugs

I know it’s a nitpick; but no, that is not natural to me at all. You can’t have a negative bug or would store it in list with negative indices. So using signed makes no sense to me.

Sometimes I get really confused why signed shows up in places it doesn’t belong.

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