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The state of the restaurant industry

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461–470 of 591 posts

Re: The state of the restaurant industry

#461
post #88

I have a friend that owns a restaurant, doesn't sell gift cards online and no idea how to do. What's the fastest way to set up a Gift Card program?

The golf pro shop near me uses a laser printer and colorful paper. The actual liability is recorded in a ledger. You could do this with email and a spreadsheet.

Re: The state of the restaurant industry

#462
post #236

My wife an I opened a nail and wax salon 6 months ago. Really don't know what to do, so far they haven't asked us to shutdown. Business had been steadily growing and we are about break-even. No idea how this will play-out, what if anything the building owner can do to help out, or how the federal help might work for a small business like ours. The rent and payroll are our biggest expenses naturally, we can of course…

One thing that people are recommending is to offer prepaid packages that customers can use once things normalize. You provide a slight discount, the people with steady jobs transfer some liquidity to you, and you just have to give a bunch of free service in the coming months. It's like a micro version of what the Fed is doing with banks.

As a consumer, you should only buy gift certs and prepaids to the extent you could lose the money and be ok with it.

If this gets a lot worse, you’ve pre-bought a bunch of meals out, you lost some/all of your income, you might not want the expensive meals over the cash, and you even less want those to be an IOU from a bankrupt place.

As a shop owner, it’s indeed quite cheap loans.

Re: The state of the restaurant industry

#463
post #333

Earlier quoted context omitted.

It's a spectrum. We normally eat out a lot and usually had a reasonably full fridge but ever since this all started I made sure our pantry and fridge were full, and we've been cooking at home ever since.

Have you thought about keeping your pantry full as a reserve and still eating out / getting delivery a lot? It’s what I’ve been doing since I want my favorite restaurants to still be around when this is all over.

Fair question - my wife is too nervous about getting us sick since both my daughter and I are in risk categories. We're fine with the occasional trip to the store but are holding off restaurants for now. And I get it - there's some local restaurants that I love and I feel bad for them, but the risk right now isn't worth it.

Re: The state of the restaurant industry

#464
post #208

Earlier quoted context omitted.

Absolutely. My town shut down restaurant eat in this week, but when I went my favorite Thai place for pickup the owner said they had one of their busiest Saturdays ever. Despite fear, rational or not, people still need to eat.

I heard of at least one fancy restaurant that announced they're going to offer take-out and delivery soon. It's going to be the only way to survive.

Here in the Bay Area, that's all any restaurant is allowed to do.

Re: The state of the restaurant industry

#465

Earlier quoted context omitted.

People read from left to right so it makes sense that the latest information would be on the left side for a time series table that keeps on growing.

People (in this language) read from left to right, so they're used to what is on the left coming before what is on the right. If you have a time series that keeps growing, trim or scale it to the display size, or change the sample rate, or give some UI options to let them vary those parameters. Don't ask people to invert their expectation of "before" and "after". Those are too fundamental.

I agree that the presentation using a horizontal scrolling table is not the best. Maybe a vertical scrolling table with the x and y switched would of made more sense.

Re: The state of the restaurant industry

#466
post #417

Earlier quoted context omitted.

In addition, restaurant supply chains aren't impacted by idiots doing panic buying. So, you can get pad thai takeout from a restaurant. But you may not be able to get a box of noodles from a grocery store.

People are buying triple or quadruple their normal weekly amount in anticipation of being locked down and not being able / willing to go out. That’s not “panic buying”, it’s quite prudent given what has happened to China and Italy.

It's not prudent, or cautious, it's exactly panic. People are irrationally afraid, and as a consequence are buying crazy amounts of things with little reason. Even in Wuhan the lockdown wasn't severe enough to make that type of hoarding necessary. The only common thread in discussing quarantine in the US is that Wuhan is far more drastic than would ever happen here.

Consider for instance the absolute run on bottled water; what possible explanation other than mindless panic could explain that?

Re: The state of the restaurant industry

#467

I've been trying to encourage people to support local eateries by getting takeout. I have a compromised immune system. I don't do a lot of eating at restaurants. I do get a lot of takeout and have for a lot of years now. If you call ahead or order online and pick up, it minimizes your exposure to other people. Little Caesar's has a pizza portal where you can order online, pay online, enter a code at the store and ret…

Anyone knowledge about the probabilities of getting infected from takeout / delivered food? Either via handling at the restaurant itself or en route. All indications are that the virus can survive quite a while on smooth surfaces like plastic bags.

Re: The state of the restaurant industry

#468

Earlier quoted context omitted.

People are buying triple or quadruple their normal weekly amount in anticipation of being locked down and not being able / willing to go out. That’s not “panic buying”, it’s quite prudent given what has happened to China and Italy.

Perhaps China forbid grocery store visits, but Italy did not and the US will not either. It’s panic, pure and simple (unless you’re in a high-risk category, then it’s simply preparing to truly isolate) I’m 36 and I’m not worried about catching the coronavirus, I’m worried about spreading it.

As far as I'm aware people in most / all Chinese cities can go get groceries. At least that was the case in Beijing. Not sure about Wuhan itself though.

Re: The state of the restaurant industry

#469
post #3

Wow, 50-70% drop in online reservations, phone reservations, and walk-in diners, compared to last year, in every country measured by OpenTable. The restaurant sector generates $3 trillion in annual sales worldwide, and provides employment to a vast number of individuals.[a] Absent government intervention, the cascading economic impact from just this one sector will be enormous. [a] https://medium.com/@CravyHQ/the-res…

Not sure how well this correlates to revenue lost though. I'm sure there is massive impact, I wouldn't be surprised if there is also a corresponding uptick in takeout orders.

Re: The state of the restaurant industry

#470
post #467

I've been trying to encourage people to support local eateries by getting takeout. I have a compromised immune system. I don't do a lot of eating at restaurants. I do get a lot of takeout and have for a lot of years now. If you call ahead or order online and pick up, it minimizes your exposure to other people. Little Caesar's has a pizza portal where you can order online, pay online, enter a code at the store and ret…

Anyone knowledge about the probabilities of getting infected from takeout / delivered food? Either via handling at the restaurant itself or en route. All indications are that the virus can survive quite a while on smooth surfaces like plastic bags.

I have a lot of procedures in place for dealing with it if someone at the store coughed, sneezed, etc.

Things get eaten promptly.

We typically order as close to exactly as much as we will eat. We rarely keep leftovers.

Trash always goes out promptly after the meal is finished. I don't even own a trash can.

Everyone washes hands promptly.

If there was an incident and we feel things are contaminated, we don't keep empty bags, leftover condiments, etc either. If everything is clean, we are willing to keep such things.

There are some articles on HN talking about how long it can live on surfaces. You could use the search function to dig some up.

Edit: here's one:

https://news.ycombinator.com/item?id=22611099

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