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How Do People Feel About Retargeting?

blog.buysellads.com

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Re: How Do People Feel About Retargeting?

#3
post #2

One thing I haven't seen mentioned about retargeting is that it can also keep potential customers from seeing competitors' ads for a few days after visiting your site.

that's a good point and an interesting way to look at it - anti-up on your retargeting spend to help block out competitors. i wonder if the re-targeting networks have a way for advertisers to mark competitors and then bid against them?

Re: How Do People Feel About Retargeting?

#5
I have done some fairly extensive work building out a retargeting platform for the BI Engineering department that I currently work in. At times, it feels very sleazy to be tracking the user behavior without their knowledge in order to show them Ads which they are more likely to click.

I think the main question is, does the retargeting deliver any value to the user besides subliminally convincing them to go back to whence they came. I think it is possible to improve a user's experience with retargeting, especially if content is involved. Sometimes people get fixated on Advertising when discussing the concept of retargeting, but it is a concept that can be leveraged in many different ways.

For instance, if a given site knows that a user has been visiting the manufacturer websites for different types of laptops in the recent past, I believe it improves the user experience to personalize the content on your site automatically with articles on the best laptop manufacturers, the top 10 laptops on the market right now, etc. This can be done through the same retargeting that is used to decide which Ad to show to a user.

In the case of advertising, if a user is being retargeted, I also believe that it is helpful to that user if the Ad they are shown involves some type of discount or special offer. Yes, the end goal is to incentivize the user even further to move from the consideration phase to the purchasing phase by clicking on the Ad, but at least they will be saving some money when purchasing something they most likely were planning on purchasing at some point in time anyways.

In general, I think the question is around the added value to the user. If seeing a relevant Ad, possibly with an additional discount or coupon, helps the user make a decision, I don't see any problem with that.

Re: How Do People Feel About Retargeting?

#6
in theory i don't have a problem with these minority report scenarios. i do think at some point advertisers need to stop thinking with their proverbial dicks and start thinking about dinner and chocolates. there's a reason i didn't get that leather jacket, just like there's a reason you're not getting laid on the first date. continuing to ask me won't help.

Re: How Do People Feel About Retargeting?

#7
A lot of the outcry reminds me of when Gmail first announced that they would serve ads based on the content of your e-mail. A lot of people freaked out at first but these days few care.

Once people understand what's going on I don't think it will be a big deal. The technology has always been there, it's just recently it's been widely adopted enough to be noticeable.

Re: How Do People Feel About Retargeting?

#8
One of the disadvantages of traditional ad media is the lack of a negative feedback mechanism to the advertiser from the consumer. This wastes advertiser money and consumer time and goodwill. But with the web, there's no excuse not to have this.

In a recent example, Yahoo News has been displaying an ad for Allstate Insurance containing lots of motion. Once or twice, fine. But after dozens of times, it's sufficiently far into the realm of irritating that I'm writing this comment. I should be able to right-click on the ad and indicate I never want to see it again. Presumably that's something the advertiser would want to know, and I want to tell them.

I don't use ad blockers. I'd rather not and I shouldn't have to. Web marketers, please fix this.

Re: How Do People Feel About Retargeting?

#9

in theory i don't have a problem with these minority report scenarios. i do think at some point advertisers need to stop thinking with their proverbial dicks and start thinking about dinner and chocolates. there's a reason i didn't get that leather jacket, just like there's a reason you're not getting laid on the first date. continuing to ask me won't help.

"Fetchback, a retargeting ad platform claims that 2010 Valentines Day advertisers received a 600% or higher return on investment. They also claim that, in general, retargeting can perform 74% better than a standard pay-per-click campaign."

Seems like it works better. I agree that the probability of you buying a jacket given that you visited the website and didn't buy is lower than the probability of you buying a jacket given that you visited the website (sorry that's a mouthful). But the probability of you buying the jacket given that you visited the website and didn't buy is higher than the probability of you buying the jacket given that you didn't visit the website.

TL;DR: P(buying|visited the website and didn't buy) > P(buying)

Re: How Do People Feel About Retargeting?

#10
post #9

in theory i don't have a problem with these minority report scenarios. i do think at some point advertisers need to stop thinking with their proverbial dicks and start thinking about dinner and chocolates. there's a reason i didn't get that leather jacket, just like there's a reason you're not getting laid on the first date. continuing to ask me won't help.

"Fetchback, a retargeting ad platform claims that 2010 Valentines Day advertisers received a 600% or higher return on investment. They also claim that, in general, retargeting can perform 74% better than a standard pay-per-click campaign." Seems like it works better. I agree that the probability of you buying a jacket given that you visited the website and didn't buy is lower than the probability of you buying a jack…

haha, yes, agreed. no doubt the % return is higher than pitching me a product i've never seen.

my point is more along the lines of, i'd like to see ads serve me a little better rather than serve the advertiser. the priorities are advertiser > site > buyer. should be opposite.

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