Earlier quoted context omitted.
And they didn't just do that with AWS. They did it with ecommerce as well. Become the biggest online retailer, nail the implementation, then get everyone else to jump on your platform.
They are following it up with shipping and logistics. Amazon has been pushing us hard to switch from FedEx/UPS/USPS to using them for most of our packages, and it's working. Our defect rate is less with Amazon despite all of the anecdotal evidence of lazy/incompetent last mile Amazon personnel, and our rep bends over backwards to make sure she can fix any issues and get us what we need. She's sending us free label pr…
I hope that there's always a USPS option. My apartment complex has package lockers that can only be used by the USPS, so that's the only safe way to get packages delivered when I'm not home.