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“Just walk out” technology by Amazon

justwalkout.com

481–490 of 769 posts

Re: “Just walk out” technology by Amazon

#481
post #179

Earlier quoted context omitted.

This reminds me of the Aberhart quote recommending airports be built with spoons and forks, not modern machines, if a jobs program is what's required. Perhaps we could add more jobs by having people hand total receipts and the computers could just check them for accuracy :) My own perspective is that it is basic reality that a large number of low-skill jobs will be automated over the next 10 to 20 years. Rather than…

I don't understand the notion of moving backward in order to keep jobs for people. I get why people say they want that (fear of losing their jobs), but I don't really understand the logical progression to getting there and I believe its influenced by: a) Practically, this imposes a big problem to future society if low-skill jobs are gone. b) I'm definitely privileged to have a "high-skill" job so my fear factor here…

believing that the only options available to us are ruining lives or technical regression is a pretty nihilistic worldview.

Re: “Just walk out” technology by Amazon

#482

Earlier quoted context omitted.

No idea about the quality of their competition, but a startup called Standard Cognition has been in this market. https://standard.ai/

Jordan from Standard here. We absolutely believe that retailers will prefer to get this new technology from providers like us as opposed to Amazon, their biggest competitor. So far Amazon has also not shown their technology deployed in an existing store, rather than an Amazon Go. We're actively working on being the first to demonstrate this. Stay tuned over the next couple of months.

I truly believe that you are "actively working" right now lol.

But, sincerely, good luck. New technology should shake up the existing players, not be an occasion for oligopolies to become even more powerful.

Re: “Just walk out” technology by Amazon

#483

The last few times I've gone to my local pharmacy (Rite Aid) I've watched a single cashier operate more than one checkout registers at a time. She did this because it took so long to process payment and print a receipt -- e.g. while she waited for my payment to go through (via credit card) she'd ring up the next customer on another register. She's trying to ring up the most customers per minute possible and using a s…

I feel like self checkout kiosks already solve this. Commodotized Amazon Go tech is a minute improvement in convenience compared to traditional cashier -> self checkout.

Self checkouts allow paying with cash as well. Even more so than regular checkouts. I tend to just empty all of my low value coins in to the self checkout knowing a machine won't be pissed off about counting them all.

Re: “Just walk out” technology by Amazon

#484

Earlier quoted context omitted.

if only most of the US labor force didn't rely on jobs in that sector...

I thought most of the US labor force relied on trucking?

trucking is important for sure, but retail/food industries account for a lot more: https://www.bls.gov/emp/tables/employment-by-major-industry-...

Re: “Just walk out” technology by Amazon

#485

The last few times I've gone to my local pharmacy (Rite Aid) I've watched a single cashier operate more than one checkout registers at a time. She did this because it took so long to process payment and print a receipt -- e.g. while she waited for my payment to go through (via credit card) she'd ring up the next customer on another register. She's trying to ring up the most customers per minute possible and using a s…

Whilst Amazon Go is cool, that's not an argument in its favour. That's purely a US specific screwup. In the rest of the world you can clear contactless transactions in a few hundred milliseconds with competent retailers; that's why it's possible to tap your way through the gates at busy London Underground stations. And retailers love contactless exactly because it's so fast and it lets them reduce staffing/handle mor…

We have pretty close to instant transactions here in Australia but I every now and then I find a place where it takes 30-60 seconds for it to process. I think the issue is actually just the store has bad network coverage and the machine fails multiple times before it can send the transaction properly.

Re: “Just walk out” technology by Amazon

#486

Earlier quoted context omitted.

That still doesn't solve the problem of waiting while people get all their items scanned, and I doubt that countries outside of the US have managed to solve that one. Imo there is nothing in terms of convenience and speed that can beat "just walking out".

Serious question - how widespread is self checkout in the US? I rarely queue at local supermarkets in the UK, I can checkout in <30s with a few items.

It's pretty widespread, but I frequently have to wait in line to use the self-checkout machines. It doesn't necessarily get me out the door faster.

Re: “Just walk out” technology by Amazon

#487

It is amazing to me that this is the technological solution to eliminating scanning barcodes at check-out lines. The obvious alternative is RFIDs, i.e., just push your cart through a scanner like airport security and all your items appear on the display. (The "automatically bill your Amazon account or credit card" part is optional either way.) From talking to a couple supply chain people, the best explanation I have…

RFID are not good enough for this application. In the end you'd still need to take the items out of the bag to scan them, as RFID blocking tech is real, and RFID at a distance doesn't work that well - especially with a lot of different RFID chips involved. It's also very wasteful and time consuming. You'd need to chip every item in the store, which is a LOT of human labor (expensive), plus those chips are essentially…

> RFID are not good enough for this application. In the end you'd still need to take the items out of the bag to scan them, as RFID blocking tech is real,

Like, obviously customers are blocking RFIDs en masse then the tech is a non-starter. I've never heard anyone say this was a serious threat; do you have a reference?

If you're just going based on some youtube video proof-of-concept: it's not at all clear that this hypothetical attacks are more realistic than hypothetical attacks I could dream up for Amazon's system.

> You'd need to chip every item in the store, which is a LOT of human labor (expensive),

I am not suggesting RFIDs as an alternative for Amazon's business contracting with storeowners. I am taking a society-wide view and wondering why suppliers didn't switch from barcodes to RFIDs.

Re: “Just walk out” technology by Amazon

#488

Earlier quoted context omitted.

> and marrying that to what Amazon already knows about you. Amazon is always putting up ads for me based on my purchase history, but they're never what I wind up buying. I have no explanation for what is wrong with their algorithm.

Maybe their real algorithm is so scary good that they can only use it for internal use. Didn't they also show pregnancy-related items to women who didn't even know they were pregnant yet? Or maybe showing a wild selection of weird products results in people "brainstorm" other shopping needs, as a kind of anchoring. https://en.wikipedia.org/wiki/Anchoring#Anchoring_in_negotia...

I believe you’re referring to a story about Target from a few years back:

https://www.forbes.com/sites/kashmirhill/2012/02/16/how-targ...

Re: “Just walk out” technology by Amazon

#489

Aaaand there’s the play. Amazon wasn’t trying to compete with other retails stores by leveraging their tech edge, they were positioning themselves to becoming the single provider of retail checkout solutions for the future. You either opt-in to giving Amazon all your retail data, or you become the only old fashioned “wait in line to get served” store on the street. And where is the competition? Is there anyone at all…

There are number of tech companies directly competing in this space: https://standard.ai/ https://grabango.com/ https://www.getzippin.com/ https://www.v7labs.com/retail https://www.getzippin.com/ There are competitive options, if you’re in retail you do not have to give Amazon all your “retail data” or use their tech.

Another one: https://www.accelrobotics.com/

Re: “Just walk out” technology by Amazon

#490
post #289

It is amazing to me that this is the technological solution to eliminating scanning barcodes at check-out lines. The obvious alternative is RFIDs, i.e., just push your cart through a scanner like airport security and all your items appear on the display. (The "automatically bill your Amazon account or credit card" part is optional either way.) From talking to a couple supply chain people, the best explanation I have…

There are RFID based shopping experiences, but I think it's too easy to hack. An RF-shielded shopping bag makes theft too easy. I'm also not sure how accurate the readers are when tags are all piled together.

If you're just worried about customer's bags, it's pretty easy to say customers have to shop with the store carts and can't use their bags until after they've checked out. You could also weigh the bag to make sure the expected weight of the successfully scanned products is in the same ballpark.

The collision problem is discussed by other commenters.

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