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“Just walk out” technology by Amazon

justwalkout.com

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Re: “Just walk out” technology by Amazon

#181
post #63

My biggest problem with this is that from what I can tell, the only way to know how much you're going to be automatically charged (as well as what items the tech thinks you're purchasing), is to go to a kiosk in the store and get a receipt. Which seems to completely defeat the convenience of just walking out in the first place. I wouldn't feel comfortable just walking out without knowing how much I'm going to be char…

They could probably add app that displays your cart live.

Re: “Just walk out” technology by Amazon

#182
I would bet that the money maker isn't the actual technology. The data they could collect on consumer shopping habits, tied automatically to a cross-store profile + an expanded Amazon SSP/DSP would create huge value to Amazon and brands. Added onto their already fast growing advertising business.

If this is in fact their revenue play they could even sell this at a loss just to build up the ecosystem, get a unmovable majority monopoly on the tech -> and data.

Maybe even add on top something like Good RX where retailers pay amazon on top to drive traffic to their stores. And even combine with Brands who want to offer discounts. Double dip.

Re: “Just walk out” technology by Amazon

#183
post #85

Earlier quoted context omitted.

The information revolution appears to be having the opposite effect, with massive productivity gains resulting in fewer employees needed. One of the outcomes of this is that parts of the country have been 'left behind' economically. This isn't only in England, but happening in other countries too (e.g. the USA). The surge in 'nostalgic'[0] voting (Brexit and MAGA spring to mind, respectively) is one of the outcomes o…

I think in the short term, the information revolution appears similar to the industrial revolution: a category of jobs become obsolete, but long term, the economy grows, and adds many more categories of jobs.

This doesn't seem to be guaranteed by any law of economics, though. Despite the massive economic growth since the 19th century, the absolute number of job openings for horses has decreased substantially.

Re: “Just walk out” technology by Amazon

#185
post #63

My biggest problem with this is that from what I can tell, the only way to know how much you're going to be automatically charged (as well as what items the tech thinks you're purchasing), is to go to a kiosk in the store and get a receipt. Which seems to completely defeat the convenience of just walking out in the first place. I wouldn't feel comfortable just walking out without knowing how much I'm going to be char…

The closest I have to this today is the grocery store nearest me - I walk in, I pick up a scanner (you can use an app on your phone but I use their scanner because my phone locks immediately with a passphrase when unused so it's ghastly for this purpose) and I just wander about scanning items and putting them into bags. The scanner shows its estimate of the price paid, which in my experience is always 100% accurate b…

When I last used one of those systems, I found it to be reliable, as you said. And to keep people honest, they'd randomly pick shoppers to go through a regular checkout, which is both understandable and annoying.

It also made it super easy to bag groceries.

Re: “Just walk out” technology by Amazon

#186
post #63

My biggest problem with this is that from what I can tell, the only way to know how much you're going to be automatically charged (as well as what items the tech thinks you're purchasing), is to go to a kiosk in the store and get a receipt. Which seems to completely defeat the convenience of just walking out in the first place. I wouldn't feel comfortable just walking out without knowing how much I'm going to be char…

This is the "lame - no wireless, less space than a nomad" take.

Are the prices not listed on the individual items?

Purchasers make decisions on a product by product basis, not based on the total.

How often are you at the checkout and say "Wait, HOW MUCH is my bill? never mind then, going to go put some things back."

Sure, it happens, but it's a 0.0001% use case.

edit: OK, fair play to everyone who responded and said this is a common use case if you're poor. Not sure how relevant the food stamps argument is here, since this is an automatic pay and checkout system.

But, remember - this requires a credit card and an app. As you put things in your basket, your app shopping cart is also updated, and you can track your running tally.

Re: “Just walk out” technology by Amazon

#187
post #30

Earlier quoted context omitted.

If only manual laborers in 1850s England didn't rely on jobs that were replaced by machines (England went on to be far wealthier and provide far more opportunities to its people after the industrial revolution).

The Industrial Revolution was a terrible period for workers up until the labor movement began fighting for putting basic protections in place. Lots of people got very wealthy though, that's for sure. This view of history as immutable, with the ends always meeting the means is the sort of thinking that I believe is holding us back as a society. Researchers are still studying the impact that the industrial revolution h…

> The Industrial Revolution was a terrible period for workers up until the labor movement began fighting for putting basic protections in place.

Yes, and that's why the labor movement is important (I'd like it to be much stronger than it is still today). Is your view that neither the Industrial Revolution nor the labor movement should have happened?

Re: “Just walk out” technology by Amazon

#188

Earlier quoted context omitted.

This is also routine in Europe where tax is included in the advertised price. Here for example the price shown for your hilarious Xmas sweater is inclusive of tax, the price shown for your toddler's equally hilarious sweater is not, because it's tax exempt (clothing for kids isn't taxed) and so in both cases the displayed price is the price you'll pay. We added a sugar tax, so the sticker price for beverages like ori…

$2.99 at 6.5% tax is $3.18 (after rounding). Buy two and your total cost is $3.37. The government don't not want to be cheated out of that penny. (it adds up over all the people buying stuff)

I genuinely can't tell if you are being serious. If you are being serious, then how do you account for the behaviour of the customer possibly changing based on how the price is displayed (i.e including or excluding taxes etc.)

Re: “Just walk out” technology by Amazon

#189

I find it interesting that they are making this available to the public before doing a major rollout at Whole Foods. Or maybe they're doing both?

It's a website with an email address on it. My guess is that it is intended to gauge demand as a standalone service.

Re: “Just walk out” technology by Amazon

#190
post #63

My biggest problem with this is that from what I can tell, the only way to know how much you're going to be automatically charged (as well as what items the tech thinks you're purchasing), is to go to a kiosk in the store and get a receipt. Which seems to completely defeat the convenience of just walking out in the first place. I wouldn't feel comfortable just walking out without knowing how much I'm going to be char…

Having used Amazon Go once as a tourist, it was frictionless only because of the Amazon app. You can scan the app instead of a credit card (your card is already linked to Amazon for payment), and when you leave the app tells you what you bought. In my case it thought I bought a drink when all I did was browse the options, so when I saw this in the app, I deleted the drink from the receipt by saying I didn’t get one, and it corrected the receipt without any human interaction that I could see. The app was essential for me to go back, otherwise I’d assume the system was inaccurate and not worth the trouble.
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