Earlier quoted context omitted.
> industries that are heavy reliant on spreadsheets That would be all of them . Spreadsheets always end up running a business, because the ultimate measure of business is money / resources, which is inevitably expressed in numbers. Dedicated solutions introduce rigidity in handling data in exchange for optimisation in handling business logic. They succeed when benefits in the latter area are worth the loss of freedom…
> the ultimate measure of business is money / resources That's not untrue, but perhaps too reductive a view on business, as it ignores "soft" market factors like being primarily risk-oriented vs revenue-oriented, the company's reputation, leadership vision, employee fitness to perform, technical debt, etc. Yes, they all boil down to more or less revenue, profit and growth, but if you only ever look at the spreadsheet…
Another reason would be scale. The flexibility in spreadsheets usually goes hand in hand with having to deal with inconsistencies and from what we've seen that mechanism is usually a person or persons which does eventually break down at a certain volume.
e.g. a farmer getting 20 different purchase orders a week, all in their weird unique format and trying to convert all of it into a single format by hand