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Launch HN: Trustle (YC W20) – On-demand child development experts for parents

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41–50 of 145 posts

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#41
Any plans to include children with disabilities? This seems like the perfect service for parents of children with Autism.

My wife is a special education teacher, and she is like an Autism whisperer. She is amazing. It's incredible to see her understand and communicate with nonverbal children. What often appears to be a temper tantrum to most, can actually be a communication effort.

It is a lot of fun to watch her work her magic.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#42
post #9

Earlier quoted context omitted.

One of the reasons I started Trustle was because I had a TON of parents seeking out my support for everyday parenting challenge that would not normally want to make an appointment. In some cases potty training regressions are a great fit for therapy, but in other cases, therapy seems too intense. And, you are right, there is often a LONG wait for care (and in the US, it is quite expensive). The convenience of being a…

clicked on the link you posted and Chrome gave me a warning. NET::ERR_CERT_AUTHORITY_INVALID

So sorry you're experiencing this error. We use Webflow so everything is taken care of by them, and it's only happening with a very small subset of users; we're trying to figure out why! Our certificates are testing correctly from a 3rd party tester.

If you're willing, can you email tom@trustle.com with your browser, location and URL that you're going to?

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#43
post #29

Earlier quoted context omitted.

There's evidence based works out there, but it's crazy hard to find them. Too much bloviation. As a resource bundle for members, you could offer book packages of known good texts. Possibly also a blacklist of "ideas/works demonstrated to generally be harmful". I dig the elephant motif, I just like elephants, and it's cute. Let's see. Working through signup flow. Picking the Coach - I don't know these people. I'd sugg…

This is great feedback - thank you. We've tried giving parents the choice, and us doing the matching (if you want us to match just text 1650 398 4285 and we'll get you set up!) IF we stick with parents' picking, I think finding a way to help the decision making process is really important and we can definitely do a better job of that. Thanks so much for nudging us on this. On the evaluation - we offer a 30-day no que…

> we offer a 30-day no questions asked money-back guarantee.

So my perspective on that is "I'll forget", because the cancellation is something on my shoulders. I'd rather have a free intake/lightweight coach session, where we feel each other out, and move forward from there, where we get charged if we continue, or not charged if not. That's a model I've seen for talk counseling.

I don't know what's the best for you as a company, though. Pricing is ticklish for consumer services, and I'm sure its even worse for health oriented services.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#44
post #25

As a privacy-conscious parent with five children, all of whom are gifted in numerous ways, we do often speak with a psychologist about how to keep them challenged, how to steer negative behavior into good behavior, etc. I couldn’t imagine not having such a guide at our side in addition to all the books and content we consume as inspiration in our quest to nurture our family. However, I would also caution you - and pa…

Tom here (Elizabeth's cofounder.) Completely valid worries in today's world! But rest assured we have no intention of doing that. We want to use technology to make this service accessible and affordable to as many people as possible - for example being able to video chat rather than go to a physical location. But that's as far as we want to go.

Very good to hear that. How do you intend to use ML (I read one of the founders has an ML background)? Also what makes the service different from healthgrades other than facilitating the video call? How do you intend to ensure your providers follow hippa and/or aren’t charlatans? I’m genuinely intrigued... so above aren’t intended to shoot down your business.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#45
post #25

As a privacy-conscious parent with five children, all of whom are gifted in numerous ways, we do often speak with a psychologist about how to keep them challenged, how to steer negative behavior into good behavior, etc. I couldn’t imagine not having such a guide at our side in addition to all the books and content we consume as inspiration in our quest to nurture our family. However, I would also caution you - and pa…

How do psychologists learn what's good for children without studying the population at scale?

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#46

Obligatory surveillance capitalism subthread incoming. 1) uBlock Origin blocked 30 things within a minute of loading your main page. I understand you're a startup and want to measure things, but given the extremely sensitive nature of your subject domain, this is not a reassuring welcome. 2) Privacy Policy - it looks like you've made some headway towards being compliant with EU regulations, but stopped halfway short.…

They load Google Tag Manager, Google Retargeting Pixel, Segment, Facebook Connect, and SmartLook (which looks like some kind of analytics package).

This should not be controversial as this would be found on pretty much any website that runs advertising and does user analytics, it's not really something to get all worked up over.

Also, I would probably recommend that small startups not put much effort into complying with EU regulations because:

1. EU regulators have limited time and are very unlikely to go after small startups.

2. As a result, the benefits of (costly) compliance aren't worth the costs.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#47

Any plans to include children with disabilities? This seems like the perfect service for parents of children with Autism. My wife is a special education teacher, and she is like an Autism whisperer. She is amazing. It's incredible to see her understand and communicate with nonverbal children. What often appears to be a temper tantrum to most, can actually be a communication effort. It is a lot of fun to watch her wor…

:) That's the magic we hope to recreate.

We support all families! If there is an additional factor (such as autism) we take care to make sure parents see us as a support for them, and not a replacement for whatever supports they have in place for their child. But lots of parents appreciate having a partner in their support system. Lots of our coaches have extensive experience with specific diagnoses.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#49
post #25

As a privacy-conscious parent with five children, all of whom are gifted in numerous ways, we do often speak with a psychologist about how to keep them challenged, how to steer negative behavior into good behavior, etc. I couldn’t imagine not having such a guide at our side in addition to all the books and content we consume as inspiration in our quest to nurture our family. However, I would also caution you - and pa…

What books would you recommend? Parent to 3 young kids and haven’t read any books on parenting or raising kids yet. As much worries about making a bad choice as well as a good one (in book choice that is!) that would lead to teaching the wrong stuff and habits

The first thing I would say is to resist typing your kids as xyz. I think everyone is genuinely afraid / hyper vigilant of kids who are “on the spectrum.” (As an example)... don’t give your kid a label. Second advice would be don’t evaluate your kids without evaluating yourself. Your kids are a reflection of you. As for books, I can’t say there’s a complete book that I can recommend. At best you find snippets here and there that provide ideas. The best thing we’ve done is connect with a psychologist. The kids don’t see her, actually don’t even know she exists.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#50
post #25

As a privacy-conscious parent with five children, all of whom are gifted in numerous ways, we do often speak with a psychologist about how to keep them challenged, how to steer negative behavior into good behavior, etc. I couldn’t imagine not having such a guide at our side in addition to all the books and content we consume as inspiration in our quest to nurture our family. However, I would also caution you - and pa…

Upvote for any parent with 5+ Kiddos!

This. I can barely survive 2. 5 means glutton for punishment or kids are their hobby too lol
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