Live data from Hacker News

Companies fret as costs soar for software subscriptions (2019)

ibj.com

51–60 of 453 posts

Re: Companies fret as costs soar for software subscriptions (2019)

#51
post #27

Translation: Companies are pissed that the free software gravy-train is over and how they actually have to start paying for it. This is the way it should have been for the past decade.

I'm going to use the same argument used about copying/pirating proprietary software: They wouldn't have paid for it in the first place, so you can't count it as lost revenue.

Re: Companies fret as costs soar for software subscriptions (2019)

#52
This trend has the potential to be a win-win for vendors and customers. Vendors get a more stable and predictable source of revenue, while customers move their pesky lump sum cap-ex to the smoother op-ex payments. Now the question is are those SaaS offerings priced correctly for this to remain sustainable, or will all this break at some point (perhaps catalyzed by an economic slump).

Re: Companies fret as costs soar for software subscriptions (2019)

#53
post #46

Earlier quoted context omitted.

They are just going to pay their employees less. Companies have to be profitable, temporary exceptions notwithstanding, and the money has to come from somewhere.

As long as the purchased software is worthwhile (i.e. it makes employees more effective; the company gets more output per employee expense dollar), this trend should actually increase employee pay. Higher output per employee allows a higher salary per employee while still being profitable.

It also allows to pocket more money instead of paying it to employee.

Remember, many people in USA believe that corporation has duty to increase shareholder value. And similar stupid ideas.

Re: Companies fret as costs soar for software subscriptions (2019)

#54
This is a case of YMMV depending on the company and how its SaaS tools are managed. Plus, pricing could vary at the Enterprise levels for many SaaS products depending on pricing negotiation and monthly/annual terms.

I’m sure many people have stories of their enterprises making bad decisions when it comes to SaaS contracts - or picking the wrong tools and forcing them on employees only to later abandon the existing tools for different tools, further driving up the cost.

Re: Companies fret as costs soar for software subscriptions (2019)

#55
post #29

$10K seems like a lot. If Slack is going to round out at $100/a/staff member ... then how on earth does that number creep to $10K? I think there might be some 'crossing of streams' in this data, for example, perhaps they're including general services like AWS in there, which I'm not sure makes sense because conflating product-related IT charges with other services isn't helpful. Also relevant is the fact that said AW…

[deleted]

Re: Companies fret as costs soar for software subscriptions (2019)

#56
post #30
post #19

Earlier quoted context omitted.

I don't know about most enterprises but I'm guessing any given cost per employee includes a lot more than salary.

In London, I'd guess the median salary for most enterprises is around £30-40K. National insurance, a desk, and a few other benefits are probably £20K on top of that.

If you're talking central London, that should be a fair bit higher.

Re: Companies fret as costs soar for software subscriptions (2019)

#58
post #41

Earlier quoted context omitted.

Exactly this. Unfortunately, way too often I see execs saying "that's too expensive, we just have to do it manually" instead of using good tool. Then what happens is somebody making $100+/hour would spend several hours to do the job that would be covered by a tool that costs under $50/month.

Because most business in the United States is done despite the management, not because of it.

Is it different in other countries?

Re: Companies fret as costs soar for software subscriptions (2019)

#59

Earlier quoted context omitted.

Exactly this. Unfortunately, way too often I see execs saying "that's too expensive, we just have to do it manually" instead of using good tool. Then what happens is somebody making $100+/hour would spend several hours to do the job that would be covered by a tool that costs under $50/month.

> Then what happens is somebody making $100+/hour would spend several hours to do the job that would be covered by a tool that costs under $50/month. Sure, but then there's the slightly more complicated economic calculus: do we build our own tooling now, for a significant up front cost, or do we buy the SaaS which we might use essentially forever for an unknown future TCO?

Nothing complicated about it. You start with SaaS, validate it's a good tool to have/actually used, evaluate monthly costs vs opportunity costs, build your own when/if it makes sense.

The slightly more complicated question is "do we invest in optimizing SaaS costs/utilization? Or use those resources to start building our own?". But even for this question the right answer is usually fairly obvious.

Re: Companies fret as costs soar for software subscriptions (2019)

#60
post #29

$10K seems like a lot. If Slack is going to round out at $100/a/staff member ... then how on earth does that number creep to $10K? I think there might be some 'crossing of streams' in this data, for example, perhaps they're including general services like AWS in there, which I'm not sure makes sense because conflating product-related IT charges with other services isn't helpful. Also relevant is the fact that said AW…

I think you're missing out on a few of the big SaaS players here and then some of the smaller ones you never see if you're not in that dept. Most companies will have some CRM (salesforce, dynamics...), an ERP system (Workday, NetSuite...) and some marketing system (Hubspot, Marketo...) each of those will cost you a few thousand. Then there are the smaller tools, HR / Recruiting, T&E, team planning (monday, pivotal...) and finally Email/Calendar - just look at what GSuite costs. All of those costs add up quickly for the rank and file employees.
Post reply on HN