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Poll: What do you use to track your bugs?

news.ycombinator.com

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Re: Poll: What do you use to track your bugs?

#31

Post by SoftwareMaven »

syaz1 wrote: post #25
diziet wrote: post #10

"Stop doing everything and fix it" along with basecamp to-do lists for the other, non critical bugs.

Basecamp is awesome if a lot of people involved are non-technical. They tend to get dizzy looking at Jira/Trac.

I am technical and I get dizzy looking at Jira. The product has some great capabilities, but they REALLY need to optimize the UI for particular user personas and not just puke every feature on the screen.

Re: Poll: What do you use to track your bugs?

#32

Post by Confusion »

We use Jira, but it is much more than a bug tracker. With Greenhopper, it offers us complete issue management, which includes iteration planning in stories and tasks. With FishEye it integrates a view on our subversion repositories into that, allowing crosslinks and beating the pants off of any other solution.

We switched to Jira after getting annoyed at Mantis once too often. We all had experience with Bugzilla, which is like using bow and arrow in these days of guns. We investigated for a bit, looked at Trac and FogBugz amongst others, but decided in favor of Jira, primarily because of Greenhopper. Issue management without decent planning abilities is like a blunt knife: usable, but unnecessarily hard. Haven't regretted it one single bit.

Re: Poll: What do you use to track your bugs?

#34

Post by mmilo »

pufuwozu wrote: post #13

I work for Atlassian so I'm biased ;) Good to see another Australian company taking on the software development market. Especially good to see that the company is partially funded by the Atlassian founders!

someone's done their homework :)

Not so sure if we fall into the software dev category so much as the web dev category as we're really only supporting tracking on websites and web apps.

Re: Poll: What do you use to track your bugs?

#35

Post by kashif »

iamclovin wrote: post #7

We use GitHub Issues. It's very barebones but ties in very nicely with our source control site of choice: GitHub, and there is no need to context-switch.

I use github issues too. If you prefer the shell over the browser you may want to use this - https://github.com/kashifrazzaqui/github-issues

Re: Poll: What do you use to track your bugs?

#39

Post by paulbaumgart »

kashif wrote: post #35
iamclovin wrote: post #7

We use GitHub Issues. It's very barebones but ties in very nicely with our source control site of choice: GitHub, and there is no need to context-switch.

I use github issues too. If you prefer the shell over the browser you may want to use this - https://github.com/kashifrazzaqui/github-issues

And on the opposite end of the spectrum, you can find: http://githubissues.heroku.com/

Re: Poll: What do you use to track your bugs?

#40

Post by bbuffone »

Confusion wrote: post #32

We use Jira, but it is much more than a bug tracker. With Greenhopper, it offers us complete issue management, which includes iteration planning in stories and tasks. With FishEye it integrates a view on our subversion repositories into that, allowing crosslinks and beating the pants off of any other solution. We switched to Jira after getting annoyed at Mantis once too often. We all had experience with Bugzilla, whi…

We started using JIRA this year after using unfuddle and pivotal tracker. The ability to have issue and story tracking in one place has been great. Greenhopper is really nice, since we now have much more visibility across the teams; testing, product, ops, engineering.

It does take time to get setup to fit your organization but it has been worth it.

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