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Robinhood Is Down Again?

status.robinhood.com

81–90 of 116 posts

Re: Robinhood Is Down Again?

#81
post #35

Earlier quoted context omitted.

That education, for a child or an adult, is primarily what one gains from a Also, one need not trade a small account intraday. I make small trades, but they are always with a multi-year perspective. Give me limit orders and small commissions, and I am happy. (N.B. I use a different broker/don't have a first-hand perspective on Robinhood.)

Unrelated but usually you should place a market order usually, not limit. Limit orders take longer to fill, your idea of limits is probably wrong and will lose money compared to a fair market match, it's not worth taking the risk that your order won't be filled, etc.

If an order isn't filled at a price at which I find reasonable, that is okay with me. A market order will fill at any price. I learned that lesson the day that a market order of mine filled at a price I deemed unreasonable.

The key to avoiding faffing around with limit orders not filling when you want immediate execution is to place a reasonable limit that accounts for the day's volatility. At other times, I'll place a limit order and let it stand for weeks. When it fills, the counterparty and I are both happy.

Re: Robinhood Is Down Again?

#82
post #77

As a fellow software engineer, I feel for the people who work there. As a customer who lost a decent chunk of money yesterday (and today) because their system was down, I'm angry. I hate to say this, but I do not think they're competent enough to continue to operate as a broker. I, for one, will move all my money off as soon as I can. I'm also going to file a complaint with finra[1]. [1] https://www.finra.org/investo…

Right there with you. I only use RH for options -- so thankfully not a lot of money in there for me, but I'll be switching everything over to tastyworks.

What's nice about Tastyworks? Never heard of it before

Re: Robinhood Is Down Again?

#83
post #30

Earlier quoted context omitted.

There was a discussion last night about this. Some of the more technically competent posters dismissed it because it's unbelievable that a financial platform would roll their own date-time implementation.

That means people should reevaluate the weight of the opinions of those technically competent posters - we have a screen shot that robinhood did roll their own implementation because yesterday was March 2nd and its app was requesting March 3rd. That at least means that some portion of their stack used roll your own datetime library. That would not actually be a problem as long as the entire stack got the same library…

That particular API endpoint is just returning market open times, in which a request for tomorrow might be perfectly reasonable.

https://api.robinhood.com/markets/XASE/hours/2020-03-03/

vs

https://api.robinhood.com/markets/XASE/hours/2020-03-07/

This whole discussion lacks context to the nature of the requests, aka a front end code review.

Re: Robinhood Is Down Again?

#84

As a fellow software engineer, I feel for the people who work there. As a customer who lost a decent chunk of money yesterday (and today) because their system was down, I'm angry. I hate to say this, but I do not think they're competent enough to continue to operate as a broker. I, for one, will move all my money off as soon as I can. I'm also going to file a complaint with finra[1]. [1] https://www.finra.org/investo…

>I feel for the people who work there.

Why? Aren't they paid succulents sums of money for their work?

What is going to happen to them? Overtime?

Re: Robinhood Is Down Again?

#85
post #60

I'm a QA engineer and this is freaking infuriating. I just went on Linkedin and 0 QA engineers. Just some QA associates that have no tech backgrounds. And one QA Engineer opening. I wonder how long it's been open? How does a trading platform not have a big team of QA engineers? Some dev managers, devs are so freaking arrogant. They think since they aren't coding, they aren't smart and they aren't important. This isn'…

As someone who also needs to explain the importance and nuance of QA engineering to my startup partners, do you have any go-to resources you use to describe/sell the position? Genuinely want to expand my ability to speak to the role.

Genuinely curious, are there a set of a disciplines a software QA engineers has to have? What tools do they use? (I only know they do software testing, but this could mean a lot of different things)

I understand what Devops (a similarly amorphous term) people do, but I've never had a clear picture of what the day-to-day life of a QA engineer would look like.

Re: Robinhood Is Down Again?

#86
post #22
post #19

Earlier quoted context omitted.

I haven't looked into the technical credibility of this at all [EDIT: I should have more strongly indicated my doubt here], so this isn't any sort of condemnation on my end, but I thought the Leap Day theory was interesting: https://twitter.com/jtech63/status/1234600045787394048

That was probably a joke, see Robinhood's reply: https://twitter.com/AskRobinhood/status/1234861941413351434 Seems like infra problems.

It's worth noting that they were down 4 years ago on March 2 as well.

Re: Robinhood Is Down Again?

#87

I'm a QA engineer and this is freaking infuriating. I just went on Linkedin and 0 QA engineers. Just some QA associates that have no tech backgrounds. And one QA Engineer opening. I wonder how long it's been open? How does a trading platform not have a big team of QA engineers? Some dev managers, devs are so freaking arrogant. They think since they aren't coding, they aren't smart and they aren't important. This isn'…

You know the new way of software development is to throw code out there and let the paying customers test it.

Re: Robinhood Is Down Again?

#88

I'm a QA engineer and this is freaking infuriating. I just went on Linkedin and 0 QA engineers. Just some QA associates that have no tech backgrounds. And one QA Engineer opening. I wonder how long it's been open? How does a trading platform not have a big team of QA engineers? Some dev managers, devs are so freaking arrogant. They think since they aren't coding, they aren't smart and they aren't important. This isn'…

Most big SV web companies employ SRE, not QA to manage and improve the reliability of distributed web systems. Robinhood currently has SRE positions open so it’s not as if they aren’t thinking about this at all

Re: Robinhood Is Down Again?

#89
post #83

Earlier quoted context omitted.

That means people should reevaluate the weight of the opinions of those technically competent posters - we have a screen shot that robinhood did roll their own implementation because yesterday was March 2nd and its app was requesting March 3rd. That at least means that some portion of their stack used roll your own datetime library. That would not actually be a problem as long as the entire stack got the same library…

That particular API endpoint is just returning market open times, in which a request for tomorrow might be perfectly reasonable. https://api.robinhood.com/markets/XASE/hours/2020-03-03/ vs https://api.robinhood.com/markets/XASE/hours/2020-03-07/ This whole discussion lacks context to the nature of the requests, aka a front end code review.

The issue is going to end up being related to some sort of date being injected by the front-end and propagating that incorrect date into the infrastructure.

Somewhere within the infrastructure there's going to be an assertion such as

  if (max_drift_delta > delta(order_live_date,system_live_date) {
    # oh crap, something is completely broken in our system where did this come from?
    blow_up("terrible things are happening! how did we get this order")
  }
which is an excellent and correct catcher for "terrible things are happening" since those things should never happen. That blow_up() code path is likely to be very expensive which kills performance of the system, which in turn means that it no longer can handle the load.

And since RH has lots of people who use apps, it is not that they can just push an immediate bugfix.

Re: Robinhood Is Down Again?

#90
post #82
post #77

Earlier quoted context omitted.

Right there with you. I only use RH for options -- so thankfully not a lot of money in there for me, but I'll be switching everything over to tastyworks.

What's nice about Tastyworks? Never heard of it before

It has a nice GUI for different option strategies. Great website and mobile. Fairly cheap commissions too. If you are just buying/holding shares probably not the right platform.
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