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A two-person startup already uses twenty-eight other tools

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Re: A two-person startup already uses twenty-eight other tools

#391
post #380

From the other side (vendor perspective) we see this SaaS fatigue a lot. We have a free, open source, unlimited use product that has a very good, commercial, alternative. What we hear in calls is that there are just too many SaaS tools in the company and the monthly cost (or security review of all tools) ends up with the management saying "pick your top 5,10,15 most important" and drop the rest. The GSuites, Slacks,…

As an aside, draw.io (now diagrams.net I see, why the change?) is a nice tight project. I was an early adopter (i.e. from beta releases) of lucidchart and really liked their first few years; convinced two companies to get a bunch of licenses. Over time they've become a hot mess of bad patterns in SAAS and I won't touch them for a few years now (and let a license for ~100 people expire). Congrats on keeping things sim…

The popup on the page links to an article that explains why: https://www.diagrams.net/blog/move-diagrams-net

Basically they're dropping the .io domain for security and ethical concerns, and the old name being the full domain is probably why that leads to a full rebrand

Re: A two-person startup already uses twenty-eight other tools

#392
post #391
post #380

Earlier quoted context omitted.

As an aside, draw.io (now diagrams.net I see, why the change?) is a nice tight project. I was an early adopter (i.e. from beta releases) of lucidchart and really liked their first few years; convinced two companies to get a bunch of licenses. Over time they've become a hot mess of bad patterns in SAAS and I won't touch them for a few years now (and let a license for ~100 people expire). Congrats on keeping things sim…

The popup on the page links to an article that explains why: https://www.diagrams.net/blog/move-diagrams-net Basically they're dropping the .io domain for security and ethical concerns, and the old name being the full domain is probably why that leads to a full rebrand

Makes sense, I missed that link somehow.

Re: A two-person startup already uses twenty-eight other tools

#393

Earlier quoted context omitted.

I agree with your point in principle, and it's my natural tendency to optimize out dependencies on recurring charges for services. But I actually think this perspective is wrong, or more precisely, focusing on this type of optimization will make your business less likely to succeed. The problem is ROI, $227 a month adds up to $2724 a year, which, assuming you're in the US (or similar cost of living area), is just suc…

Cost is the not the only issue. My first impression was, do you really need all that. And is it making your life as an entrepreneur worthwhile. You could easily overdo if you only think about $227 a month. "Well, $227 is nothing. We could easily allocate $1000 a month on tooling. Therefore, let's go on a 6-month adventure of finding the best of the best tools, that are the hottest trend in the market".

My sense of it was that they were used to having/using all that and so when it tallies to $227, it's not really worth arguing about.

Re: A two-person startup already uses twenty-eight other tools

#394
I'd be interested to see your disaster recovery plans for each choice you've made. When any of those fail what do you do for continuity? How do you back up your data?

What's your failover time between the site being down or other issue and being able to switch to different service?

Or is there no plan because all websites are assumed always up... ?

Re: A two-person startup already uses twenty-eight other tools

#395

Earlier quoted context omitted.

Weirdly, almost exactly 20 years ago, I sat next to somebody at a wedding who had an almost-identical story about cleaning up after an SAP rollout, but all of the numbers had an extra zero or two. It amazes me that what the SaaS shift appears to have achieved is that now much smaller companies can get stuck in the same "solve everything" money pit. But I guess the fundamental problem hasn't changed: executives want t…

> executives want to believe in magic solutions that give them all the feelings of control with none of the actual work Corollary: R&D wants to believe they can build magical solutions that solve all the problems--solutions that will scale better and cost less to keep up than off-the-shelf ones made by people with extensive domain expertise--in a week or two, promise. As with most things, the problem is complicated,…

The off the shelf solutions are designed to fit everyone, while bespoke solutions are designed just for you. A lot of the complexity in off the shelf software is that generality that might never be needed.

Re: A two-person startup already uses twenty-eight other tools

#396

Earlier quoted context omitted.

I don't understand the contradiction you're getting at. The way capitalism works is that individuals are free to pursue their own interests. The way a corporation works is that they pay you a salary in order to pursue their interests. There's plenty of delegation happening in corporations, but ultimately there has to be some accountability controls since you are acting as an agent. What mechanism do you propose for l…

You really can't see the contradiction? I'll try again: Many fans of capitalism believe it superior to communism because free markets and high individual initiative produce better outcomes than central planning. However, they also believe in the awesomeness of corporations, which are generally run with central planning and no individual initiative. Is that clearer?

[flagged]

Re: A two-person startup already uses twenty-eight other tools

#397

Earlier quoted context omitted.

Weirdly, almost exactly 20 years ago, I sat next to somebody at a wedding who had an almost-identical story about cleaning up after an SAP rollout, but all of the numbers had an extra zero or two. It amazes me that what the SaaS shift appears to have achieved is that now much smaller companies can get stuck in the same "solve everything" money pit. But I guess the fundamental problem hasn't changed: executives want t…

Maybe we'd all do better de-digitizing our processes. Return to paper. -- I've been struggling to articulate a thesis, for way too long. But here it goes. Complexity catastrophe occurs when cost of change outweighs benefit. Or simply can't be done in time to make a difference. Whereas databasization makes processes inflexible, humans are relatively more flexible. Like being able to make notes on forms, or quickly mod…

Your points are irrelevant because it's simply impossible to use paper anymore for any but the smallest local businesses. Paper is too slow. Customers and employees would quickly leave.

Re: A two-person startup already uses twenty-eight other tools

#398

Earlier quoted context omitted.

One of the first things I got told about databases is that you may build the most beautiful database schema for the domain, but it will never be able to be complete. For the applications that I designed so far, that meant that I always made room for intentional loopholes like free-form comments or ways to override hardcoded processes. It is not 100% perfect and foolproof, but it made using these applications a lot le…

Superior strategies like this are like hidden lore. Why is that? I'm certain there are dozens or hundreds of these hard won lessons. I had to rediscover the "INSERT only, no UPDATEs" trick on my own. Changed from separate truth and historical tables to a single table which is groomed over time. Major simplification. A few extra benefits: like scaling, testing and auditing. And my peers absolutely lost their minds. A…

"INSERT only, no UPDATEs" - sounds like event sourcing?

Re: A two-person startup already uses twenty-eight other tools

#399

Earlier quoted context omitted.

I don't understand the contradiction you're getting at. The way capitalism works is that individuals are free to pursue their own interests. The way a corporation works is that they pay you a salary in order to pursue their interests. There's plenty of delegation happening in corporations, but ultimately there has to be some accountability controls since you are acting as an agent. What mechanism do you propose for l…

You really can't see the contradiction? I'll try again: Many fans of capitalism believe it superior to communism because free markets and high individual initiative produce better outcomes than central planning. However, they also believe in the awesomeness of corporations, which are generally run with central planning and no individual initiative. Is that clearer?

No clearer, you didn’t answer my question. How would you structure a corporation such that it isn’t centrally planned?

Re: A two-person startup already uses twenty-eight other tools

#400

Earlier quoted context omitted.

Unsurprisingly this is a similar story from our customers who switch away from us, and then come crawling back due to the implementation nightmare from NetSuite/SAP. Usually it's a high level executive who wants the name recognition and the "no one got fired for picking X" mindset.

Where do you work?

A small family-run company building an ERP solution for wholesale distributors. (www.mastersystem.com)
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