Earlier quoted context omitted.
The individuals in aggregate may be toddlers, but unfortunately the C-suite as individuals are often also toddlers, at least vis a vis their responsibilities. Tasked with providing IT infrastructure that works for the company, they seem to largely shirk their responsibility and choose IT infrastructure that best serves them, the needs of others be damned. CIOs will seemingly gladly choose something that provides a go…
> this corporate disdain for quality of work environment You may find the term "managerialism" handy. It's the belief that managers and execs are the central story of a company, that everything must flow through them, especially key decisions. And of course, that as the special people, they deserve outsized rewards. It's the dominant philosophy of US business, and although it seems eternal to us, it was invented in t…
Yes, it's "feudalism", but it's a specific part of feudalism, that deserves to be called out separately—the idea that "everything must flow" through the org chart in a literal sense, with each node on the org-chart entirely encapsulating everything below it on the chart from the view of those above, such that the knight's liege-lord really doesn't know how they're getting the job done, just that they are or aren't; and has no actual capacity to micro-manage the HR decisions of the knight, with the lord's only controls on their knight being to change their budget, or to fire them.
In a way, it's less like what we're doing today in bigcorps, and more like what you get on the other end, when everyone is an individual, atomized contractor selling their services to everyone else. You can't see "through" a contractor-client relationship to the contractor's employees and/or subcontractors; you can only fire the contractor, or renegotiate their rate.
IMHO, while this paradigm might seem inefficient in ways, it still seems like a better "organizational architecture" than managerialism. Perhaps because, given the encapsulation, a punishment coming from your boss's boss can never "run downhill" to end up falling on you (though, nor can a reward); instead, each node on the org-chart can only rewrd/punish their direct report. At some point someone on the org-chart claims ultimate responsibility for getting the job done; and even if it came down to you, three nodes lower, failing to do it, it would still be their head, because it's their promise to their liege-lord.
Such a paradigm is inconvenient, in the sense that if your boss is fired, that means that you're out of a job—you were being paid, effectively, out of your boss's salary. But it's also convenient, in the sense that you can just apply for a job with another part of the company (really, apply to another superior to work for them), and there won't be any institutional bias (e.g. records of a "Performance Improvement Plan" against you because of a bad previous boss's poisonous office-politicking, only the personal biases of the boss's direct friends, who you can just avoid.)