Earlier quoted context omitted.
There seems to be a pervasive misconception by the very employees at Uber, that they built their own chat platform. When in reality, and someone please correct me if I am wrong, uChat was a white labeled Mattermost. I have heard that the team that put it together actually tried to hide that fact from the company (for the glory, I guess). But that could be apocryphal.
That's entirely not true. The team was always forthcoming about the fact it was Mattermost, at least to other engineers. Mattermost didn't work out of the box, and certainly not the way and at the scale Uber needed it to. I'm not overly familiar with the technical details, but one thing in particular stands out as an example. There was a Town Hall channel that every user had to be a member of. This unfortunately did…
https://news.ycombinator.com/item?id=19101617
The fact that uChat is commonly mentioned by Uber employees as being the "custom chat solution we built in-house". It leads me to believe that comment that the team tried to hide that it was built on open source.
I don't doubt for a second that scaling Mattermost for a huge organization like Uber was a big undertaking. But it seems disingenuous for people to always mention that Uber built uChat when it should be more like "Uber put a lot of work into Mattermost to scale it up."