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Which of these Amazon Prime purchases are real?

thewirecutter.com

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Re: Which of these Amazon Prime purchases are real?

#321
post #208
post #127

Earlier quoted context omitted.

Only allow reviews from verified purchasers

I bought a $25 product recently on Amazon. In the box there was a “coupon” that I’d get $20 back if I left a 5-star review for the product on Amazon. Instead I left a 1-star review saying that they were trying to game the system, and my review got REMOVED! I give up.

Don’t give up. Leave a 5-star review, get an out-of-band refund (if they do that). Then change your review to 1 and demand an in-band refund. Tell your friends.

Re: Which of these Amazon Prime purchases are real?

#322

It's funny: I always thought the Internet and platforms like Amazon with the collaborative reviewing system would make brands more and more obsolete, because you could just pick high-quality products from smaller manufacturers by looking at user reviews. Now I find that I rely more and more on brands to decide which things I buy, because I simply cannot trust user reviews in most of the cases. Recently there are more…

Unfortunate, brand loyalty doesn't mean anything anymore: - a lot of companies don't manufacture the product themself - they don't even manufacture two products from the same subcontractor - sometime, the same product, between two batches, is not produce by the same sub-contractor - big players just don't care. Cisco is not going to lose business because you chose to not buy, and most people won't follow you to allow…

PR firms are so powerful now they can make any brand great again. See Microsoft. I guaranty there will be people that will want to answer this comment stating how they really are a good firm now. And cite great things they do. Yet I bet in 10 years, we will learn about some other horrible things they did. Again.

In rhetoric this is what's known as "inoculating the argument", or "inoculation theory". You take a reasonable criticism of what you've said and present a weakened version of what someone might respond with in order to suggest that means that response is invalid.

The thing is though, in this case, you've not really presented a solid argument. All you've said is "Microsoft might be doing terrible things!", which is potentially true, but it's a bad reason to ignore the obviously good things that we can see. What your argument boils down to is that once a company loses your trust they can never get it back regardless of what they do. In which case you're removing yourself from the conversation because you're only ever going to be negative.

Re: Which of these Amazon Prime purchases are real?

#323

Time to pack the kids in the car and drive to your local hardware store. No, seriously. Go to your local hardware store. If the quality of your purchase matters, then the surest way to get good quality product is to go to the store and pick it up yourself. If for some reasons you get a fake, you can drive back to the store and they'll be happy to replace it. You don't have to talk to a faceless corporation.

Great idea for some products, infeasible for others. I recently needed a Firewire cable, on a day's notice, and after much searching I concluded there's no longer any store in Seattle which sells computer components in person, especially outside of normal business hours.

The closest I found was Fry's (Renton, 30min away), and they're doing their darndest to go out of business. A Firewire cable in one of the few items they have on their shelves. It's not name-brand, and if it didn't work, I'd be SOL.

Re: Which of these Amazon Prime purchases are real?

#324

It's funny: I always thought the Internet and platforms like Amazon with the collaborative reviewing system would make brands more and more obsolete, because you could just pick high-quality products from smaller manufacturers by looking at user reviews. Now I find that I rely more and more on brands to decide which things I buy, because I simply cannot trust user reviews in most of the cases. Recently there are more…

Unfortunate, brand loyalty doesn't mean anything anymore: - a lot of companies don't manufacture the product themself - they don't even manufacture two products from the same subcontractor - sometime, the same product, between two batches, is not produce by the same sub-contractor - big players just don't care. Cisco is not going to lose business because you chose to not buy, and most people won't follow you to allow…

That's not my experience at all. A few years ago I would have been looking for the unknown chinese brands that could provide me with a gear that was "good enough". Now I will not even consider buying anything that is not from the top 5 brands for each thing. I have been burned too many time by products that were _almost_ as good, but not quite, and broke quickly. My branded gear is usually lasting forever (lenovo laptop, bose headset, roomba cleaner, instapot) as long as I buy on the medium/high-end end of the spectrum.

The thing is that as it is said over and over in this thread, you cannot trust reviews, and I would add that you cannot trust most of the smaller blogs/review websites because most would say anything about a product as long as they are paid.

If I buy the new Sony noise cancelling headsets, I know I will not get disappointed: it is a reputable brand, and it is the high-end of the range. This strategy is not perfect, far from it, and some brand are taking advantage of it. In that case, vote with your wallet. You can't really do that with no-name brands.

Re: Which of these Amazon Prime purchases are real?

#325

Earlier quoted context omitted.

Why not? There is zero difference between it's interface and that of Google search.

Because of the search results.

Reevaluating this statement yearly is a good practice for an enlightenment.

Re: Which of these Amazon Prime purchases are real?

#326
If anyone hasn't caught on to this yet:

You can not trust any review on Amazon anymore, not even from verified buyers. Resellers of Chinese goods will have people (there are facebook groups) to "buy" these goods and leave a 5-star review for a refund.

Depending on what you get, you may get a fake good, or genuine products that failed QA, or similar products with less QA from the same factory, or old tranches, or goods with short best-before dates, goods with a different composition of ingredients, goods with harmful substances as filler and so forth. If you buy refurbished goods, chances are pretty good you will run into region lock or quality issues with no recourse, as brands will refuse (e.g. Apple) to offer support! Even if this is not the norm, it will sooner or later happen to you.

Therefore:

-> Do not buy any brand product that costs above an amount you feel comfortable to just lose. Assume you will getting a no name product, then you are fine. Otherwise, try to buy at a store or better, directly at the company. Save yourself the headache.

-> Do not buy things that go into your body, except if the seller is the manufacturer.

-> Do not buy goods that run without supervision, may catch on fire or otherwise damage their surrounding. Do not assume stickers of "CE certification" (or whatever applies in your country) are genuine. There is still no effective recourse by law enforcement in these cases.

This does not mean that everything is fake or bad quality, but you do not need to take this risk in cases where real harm may occur. Most brands sell their goods directly from their own website, which also usually gives you better support. Do that!

Edit: I realize this PSA is probably useless on this platform as people here are generally pretty aware about these things. But do spread this information for more naive buyers. You really only need to get poisoned, burnt or lose significant amounts of money once.

Re: Which of these Amazon Prime purchases are real?

#327
post #6

I have started buying most products directly from manufacturer's websites or in physical stores now. The amount of fake products on Amazon is appalling, I wonder why they don't put effort into stopping this.

Is this an American problem? As far as I know I've never received a fake product from Amazon in the UK.

Re: Which of these Amazon Prime purchases are real?

#328

Earlier quoted context omitted.

Unfortunate, brand loyalty doesn't mean anything anymore: - a lot of companies don't manufacture the product themself - they don't even manufacture two products from the same subcontractor - sometime, the same product, between two batches, is not produce by the same sub-contractor - big players just don't care. Cisco is not going to lose business because you chose to not buy, and most people won't follow you to allow…

That's not my experience at all. A few years ago I would have been looking for the unknown chinese brands that could provide me with a gear that was "good enough". Now I will not even consider buying anything that is not from the top 5 brands for each thing. I have been burned too many time by products that were _almost_ as good, but not quite, and broke quickly. My branded gear is usually lasting forever (lenovo lap…

I'm not saying brands are not an indicator. Indeed, if I'm going to buy a USB-C cable, I'm going to use it as a filter.

I'm saying brand loyalty has lost its power now.

Sony is a good example. You say it's a reputable brand, yet sometimes they just lose it do something absolutely terrible. The first one that comes to mind is infecting willingly their customers with a rootkit in 2005 (https://en.wikipedia.org/wiki/Sony_BMG_copy_protection_rootk...), but it's just because I don't follow up on those things as much. I'm sure there are ones in the last 5 years, although with PR firms doing their job as well as they do now, a quick google search will seldom return anything.

Companies don't have a customer first mentality anymore.

Loyalty doesn't mean anything for them, and so you being loyal to them makes no sense.

And it does mean a more complicated world, because you constantly have to reassess where to buy from.

Re: Which of these Amazon Prime purchases are real?

#329
post #6

I have started buying most products directly from manufacturer's websites or in physical stores now. The amount of fake products on Amazon is appalling, I wonder why they don't put effort into stopping this.

Is this an American problem? As far as I know I've never received a fake product from Amazon in the UK.

I have received a fake product from Amazon UK. Several, in fact.

Re: Which of these Amazon Prime purchases are real?

#330
post #313

Earlier quoted context omitted.

I think brand matters more than ever. It’s anecdotal, but let me give you a few examples of how my purchasing habits have become, and I assume that I used to buy things pretty much like everyone else. Pants, one of my co-workers recommended a brand of pants from a Danish store called shaping new tomorrow, they have two real stores and their own internet business. They are the only pants I buy now, because they fit my…

> I think brand matters more than ever. I'd go further and say that branding is now often the product itself. Nike can sell a hat for 20X more than a generic hat when it has their swoosh on it. Perfume is basically a generic chemical wrapped in a huge amount of marketing. Apple makes excellent products, but there's no question that at least part of the premium you pay is not for better quality, but for the brand itse…

A acquaintance of mine recently told me he was going to start his own rock climbing clothes brand.

Naively, I though he was trying to make well designed clothes for rock climbers. As a geek, I though he was trying to solve a problem.

No. He just bought Chinese low quality t-shirts, and sticked logos on that and spent all his energy developing the brand itself: communication, aesthetic, mentality, target, etc.

I couldn't see the value of doing such thing, since we have enough of this crap. But it worked: friends around me started to wear the damn thing.

It makes me so uneasy, but it's a good lesson on how humans work.

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