141–150 of 295 posts
Earlier quoted context omitted.
... you're going to travel to another state for this purpose?
The place the suitor lives is a perfectly fine venue... make the fraudster travel.
Wrong takeaway. If you're going to sell on Amazon, use FBA. A-z claims cannot be filed on FBA orders. If this is in fact your last sale on Amazon, and you no longer intend to do business with them, email Jeff@Amazon.com as a last resort. Keep in mind, that email should not be used lightly. Be succinct and stoic. Provide proof that you have done everything else to resolve the matter.
Meta takeaway, probably: A popular PetaPixel post that gets coverage on additional social platforms is your only form of recourse against Amazon.
The first two email complaints went unresponded to. After threatening to put on tiktok, I got a phone call from the regional director in charge of the deliveries within two days.
This is such a basic issue that I don't understand why USPS or some other shipper w/ bricks-n-mortar haven't stepped up to offer some sort of package shipping certification. If I was the seller it could work as simply as me bringing the item to a shipper who would take their own photos and weigh the items being packaged up as well as some check that the item is as being described to the recipient. In turn the shipper…
I tried to look for a way to report the seller to Amazon, but from what I found, I need to have a seller account with Amazon to do so, which I don't. As a customer, I can't report the product without buying it first. Does anyone have a link or email I can use to reach out to someone at Amazon about this?
Some of these products have thousands of positive reviews[1]. I find it misleading, and to be a nuisance to consumers who rely on these reviews to guide their purchases. I don't know why Amazon makes it so difficult to report these fraud schemes.
Since I found it difficult to reach out to Amazon, I reported the seller to my state Attorney General's consumer protection division and to the FTC. Since then, I've gotten even more ads like this, and I don't have the time to report them all to agencies that may or may not follow up on my reports.
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> Too over simplified?? Probably. These shipping services don't really have any expertise to accurately judge the quality of many of the items they ship. They just move boxes around. Some rando at FexEx Office doesn't really know how to determine that your DSLR has the advertised shutter count, nor do they know how to verify the SMART status of those hard drives you shipped, nor would they be able to validate the aut…
> ...someone at FedEx doesn't really know how to... Yes, this is true. I think a basic service offering might just record the weight and photo of each item being packaged up.
This is such a basic issue that I don't understand why USPS or some other shipper w/ bricks-n-mortar haven't stepped up to offer some sort of package shipping certification. If I was the seller it could work as simply as me bringing the item to a shipper who would take their own photos and weigh the items being packaged up as well as some check that the item is as being described to the recipient. In turn the shipper…
"Screw the seller" is a proven winner for eBay, shipping services, credit card companies, etc. They are just following tradition.
And that's your problem. If you deny a return within the return period, you're in violation of Amazon policy, and the A-Z team will rightly rule against you. The correct response is to accept the return, then deny a refund after it comes back to you because it wasn't sent back with the same accessories you sent it with.
Earlier quoted context omitted.
But wouldn't this become an issue between the seller and the buyer, if Amazon is "just adhering" to what is stipulated in the contract? To me this sounds like Amazon is saying "this is too complicated for us, and we don't see how to deal with it, because we don't know who's telling the truth". Like "If you've got a problem and a case, go to the police; not against us, but against the buyer".
Hmm, my first thought is: contacting a buyer outside of Amazon is against Amazon's TOS. But if the author isn't interested in using Amazon after this incident, Amazon's TOS don't matter much. I'd be interested to hear from someone with a bit more legal knowledge how this might go. It's a good thought for sure.
See https://www.facebook.com/lalawgroup/posts/1719796444820559
My understanding is they sued the customer, Amazon stepped in to defend them, and they got a judgement against Amazon. But Amazon suspended their account in the meantime.
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Why not take the buyer to small claims? Or at least, have a lawyer draft them a nice letter.
So travel to the jurisdiction of the buyer and file a small claims? How much time and money are you willing to spend?
But even then, I'd take a day trip to Florida for $2905.99. Heck, this is a great time of the year to go, and I usually don't make any money when I go there.
Wouldn't that be a good small claims court case? There's good documentation that the item has been shipped, and the seller is out of both the money and the camera.