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Google ditches its free WiFi service in South Africa, three months after launch

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51–60 of 156 posts

Re: Google ditches its free WiFi service in South Africa, three months after launch

#51
i always think that Google and Microsoft are the worst when it comes to projects. They make good concept projects, but their problem is that they don't do full commitment. Much like Google Duo or Google Allo. Their problem was, while it's good to have those apps, they never made commitments into pushing them for consumers to like or even recognize. instead, they kept their hangout when they could either migrate fully, or just migrate the core from the new app.

Microsoft did that with many projects too but their problem was different. That's why i believe the last good time google did something good was from when they announced their very first pixel.

At least Microsoft is doing great job currently with their open source approach.

Re: Google ditches its free WiFi service in South Africa, three months after launch

#52

I just can't think of any reason why, if I were building any sort of business (tech or otherwise) I would incorporate google services (apart form google search ads, perhaps) into any aspect of it that I would deem "essential" or even "important". Even Drive & the associated sheets/docs/etc I look at with an eye towards "be ready to mass download the lot of it on short notice" As an example, about two years ago they w…

Yes. Been there, won't do that ever again.

Re: Google ditches its free WiFi service in South Africa, three months after launch

#53
post #5

I don't really know why Google, a company, is doing what should be done by the government with no clear benefit to the bottom line. This is not to say they shouldn’t do this, but if you look at it that way, it shouldn't be surprising at all. If they really wanted to help they probably should have teamed up with the government to ensure that there is government buy in to the program.

I think Google is an insecure advertising company. It's as if Phillip Morris International was trying to develop solar panels and vegan food products to make everyone forget that most of their revenue comes from tobacco.

Re: Google ditches its free WiFi service in South Africa, three months after launch

#54
post #21

This is how it works: 1. Googler wants a promo. They know they need to "launch" to get promo. They can't get a promo if they just improve or maintain something that already exists. 2. Googler gets together with other googlers and puts together something they could launch. Nobody cares if it makes any sense. 3. The thing launches. Googler gets their promo. It is now pointless to spend any effort on maintaining somethi…

Well if Google tried rewarding maintenance work, would people who do hard maintenance work and reduce tech debt actually be rewarded? Instead I think the result would be people gaming the new system and doing nothing while claiming to solve hard maintenance problems. Managers, as usual, would reward the wrong people. At least with the current system, google gets something kinda measurable.

Re: Google ditches its free WiFi service in South Africa, three months after launch

#55
A huge pity. Langa, Khayelitsha, Gugulethu, Delft, Elsies River, and Philippi are poor, underserviced areas. It’s unlikely they benefit from the fiber to the home that the rest of Cape Town has (nor could many of their residents afford it).

What they do have are cellphones and a free wireless service would likely benefit many.

I can’t see any commercial value from continuing the service in these areas: Exactly why a wealthy tech company /should/ be considering this service. It’s quite possible the new operators will retreat to the formerly white (and rich) suburbs and center of Cape Town.

* I’m a South Africa ex-pat living in the U.S.

Re: Google ditches its free WiFi service in South Africa, three months after launch

#56
I still remember when Google promised to bring free wifi to all of the poor neighborhoods in Chicago. Amid a big frenzy of local media and politician hoopla it said was going to put access points on every streetlight.

Then Google found out that when the street lights turn off, there's no power to run the access points. So it just walked away.

Re: Google ditches its free WiFi service in South Africa, three months after launch

#57

I appreciate that Google tries new things, but I don't get why their success rate seems to fall far short of Amazon.

From what I've heard Amazon has a more data driven approach to product development. They're still prepared to take risks, but do it in a more controlled fashion. There's no Amazon Stadia yet (for example) but there is Lumberyard and various services catered towards game developers on AWS. If they do decide to launch something similar in future they will at least have some understanding of the industry they're getting into.

Re: Google ditches its free WiFi service in South Africa, three months after launch

#58

I just can't think of any reason why, if I were building any sort of business (tech or otherwise) I would incorporate google services (apart form google search ads, perhaps) into any aspect of it that I would deem "essential" or even "important". Even Drive & the associated sheets/docs/etc I look at with an eye towards "be ready to mass download the lot of it on short notice" As an example, about two years ago they w…

There's a big difference between a paid (Google) service and a free one.

Google doesn't generally shutdown paid B2B services, but it certainly does have a record of instability on free consumer services (like this wifi thing).

Re: Google ditches its free WiFi service in South Africa, three months after launch

#59

Earlier quoted context omitted.

public: not interested in adopting a product that likely will disappear when I start to depend on it

same public: not paying for wifi in some area for a year, on somebody else's dime, but still getting upset at whoever provided it when the glory days are over.

Even if you pay for it, it’s highly likely to disappear when it comes to Google.

Re: Google ditches its free WiFi service in South Africa, three months after launch

#60
post #21

This is how it works: 1. Googler wants a promo. They know they need to "launch" to get promo. They can't get a promo if they just improve or maintain something that already exists. 2. Googler gets together with other googlers and puts together something they could launch. Nobody cares if it makes any sense. 3. The thing launches. Googler gets their promo. It is now pointless to spend any effort on maintaining somethi…

Well if Google tried rewarding maintenance work, would people who do hard maintenance work and reduce tech debt actually be rewarded? Instead I think the result would be people gaming the new system and doing nothing while claiming to solve hard maintenance problems. Managers, as usual, would reward the wrong people. At least with the current system, google gets something kinda measurable.

Managers are only very tangentially involved with "rewarding" employees at Google. They do not promote them: it's the responsibility of the employee to apply for a promo, though manager has to support. And promotion decision is not made by the manager either: it's made by a committee that has never even seen the employee and knows nothing about their work other than what they choose to put in their "promotion packet", as well as peer feedback. IOW your manager can torpedo your promo chances, but they can't unilaterally "promote" or "reward" you per se, aside from some fractional bump in the yearly perf score.

So employees have to support the assertions they make in the promo packet with evidence. I suppose you could support the assertion that you've done great maintenance work on something that's valuable to the company, and show off the metrics, PRs (or "CL"s in Google terminology), monetary impact, and things of that nature. But Google culturally doesn't really give a shit about this kind of thing, even if it's otherwise impactful. A few people manage to do well maintaining code at scale, but by and large my advice to Nooglers would be to stay as far away as they can from anything that's not contributing to a launch in some _easily quantifiable and attributable_ way. Or even if it does contribute to a launch, stay away from things they personally can't take credit for. Otherwise you'll end up working on something that someone else "started", and that someone will take credit when it's done.

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