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Why do incompetent managers get promoted?

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Re: Why do incompetent managers get promoted?

#21
An interesting (albeit long) take on this comes from Venkatesh Rao and is called the Gervais Principle [0]

VERY long story short:

- The people at the top (what he calls Sociopaths although not necessarily in a negative sense) need a layer of people below them to both do the work and take blame for when things go wrong

- The people in the middle (he calls them Clueless) need to be hard working and smart BUT, crucially, not smart in a "political power" sense. In other words, you want them smart enough to do the work but not smart enough to figure out they are being used.

- The people at the bottom basically do the minimum to get by and are just there for the paycheck (he calls them Losers)

It's the middle layer that most people think of when they think of "why is a manager incompetent?". The smarter folks have put that incompetent person there precisely because they are not smart enough to figure out "the game".

[0] https://www.ribbonfarm.com/the-gervais-principle/

Summary of the Principle: https://www.ribbonfarm.com/2010/02/04/the-genealogy-of-the-g...

Re: Why do incompetent managers get promoted?

#22
To get rid of them.. a incompetent person is basically organizational tech debt.. and if you can move the tech debt away from you, abstract it.. the organization can recover and be more effective again. So up s/he goes, to be encapsulated in a personal little pearl of people, while to organisms capability suffer less.

Also remember, if you wouldnt promote the person away from you, you would basically demote or keep him around, neutral-moted. So your lack of support creates a antagonistic figure in your workplace.

So lets play nice, push the hr-failure to the waterhead, where they can pea-cock around with a harem of secretarys, and hopefully do neither good nor harm.

Re: Why do incompetent managers get promoted?

#23
I've distilled the following maxim from my workplace experience.

There are two ways to achieve success in this world:

* Be exceptionally skilled at something

* Be unscrupulous

Those traits certainly aren't mutually exclusive, but the counterexamples of folks that have achieved success without either of them seem to be few and far between.

[Obviously we're excluding folks that are "gifted" success.]

Re: Why do incompetent managers get promoted?

#24
post #12
post #6

How many times do people who are good at their jobs get promoted just because there isnt anywhere else to go? You cant make any more money at the level you are without switching companies so you get stuck going into management. I got promoted to being a manager of a small group just because there wasn't anyone else to do it and I am completely incompetent as a manager of people. I don't enjoy it and didn't ask for it…

I'm in the exact same boat as you. I'm currently interviewing for individual contributor roles and trying to accept the fact that I'm going to have to take a pay cut. I think it will be worth it, though, to feel like I'm doing something worthwhile again.

I dont think I understood or appreciated how unpleasant being a manager is. I like working and doing actual work.

What does "incompetent" even mean. Dealing with personnel issues or actually doing valuable work? You get pulled away from doing things of value by having to deal with the interpersonal things that you don't want to do. But you have to do them because people are people. As a result, some of those same people get slighted simply because you can't possibly please everyone simultaneously while also trying to be valuable.

Management is a morass and I admire anyone that is actually "competent" at it. I don't envy them.

Re: Why do incompetent managers get promoted?

#25
In larger organisations the main criteria I've noticed for people being promoted is that they want to be promoted and spend most of their time sucking up senior managers - actual performance in their current role frequently has nothing to do with it.

Re: Why do incompetent managers get promoted?

#26

> ...I’m not sure if every post will end up being occupied by an incompetent manager, but I do think that when a lot of managers realized they’ve hit their peak or comfort level, they then start to focus on playing politics instead of delivering results to hold on to their position. I have an alternative theory. When you're a single contributor you have total control over your productivity and success, but very littl…

"As you move up the ladder you are constantly trading control for impact."

What a wonderfully succinct way of expressing this - it also captures why "control-motivated" people for want of a better description struggle so much with even the first steps of ceding that control. Great expression!

Re: Why do incompetent managers get promoted?

#28

I don’t agree with anything in this article. Incompetent managers get promoted because the things they are competent at are not the things their employees want them to be competent at. There is a dichotomy between traits that get people promoted at large companies and traits that make a good manager from the perspective of subordinates. Those traits only sometimes overlap. Thus the whole argument is predicated on a f…

Feel like you somehow managed to hit the nail on the head while also completely missing the point. Absolutely agree that often the things that get you promoted and the things that are considered compentency in a manager aren't necessarily the things that make a subordinate view someone as competent. But completely disagree on what those traits are.

In my experience, management tends to view favorably things like delivering on time, and on budget even if the product is compromised. Engineers tend to prefer taking longer and making it correct. Management loves accurate reporting, over communication and documenting. A lot of engineers tend to hate that stuff. Not all but a lot. A manager who isn't technical, or particularly personable but who does a good job of communicating up and out, and choosing high impact projects will do well. Even if they aren't exactly beloved by their direct reports

Re: Why do incompetent managers get promoted?

#30
Everyone is familiar with the Peter Principle at this point. I believe there is something to it, but it doesn't explain what we find in modern companies. It's too passive a mechanism to explain the malevolence that typically quickly develops in most successful companies.

The Gervais Priciple seems to much better explain the modern organization:

"Sociopaths, in their own best interests, knowingly promote over-performing losers into middle-management, groom under-performing losers into sociopaths, and leave the average bare-minimum-effort losers to fend for themselves."

https://www.ribbonfarm.com/2009/10/07/the-gervais-principle-...

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