As a thought experiment, what if companies are made to pay for commute time? How would that change the labour market? Would they hire local? Provide better transportation? Work with cities to reduce congestion? Encourage more remote work? Decide it's too expensive to hire workers and cut hours? Work towards more inclusive housing?
Apple store workers should be paid for time waiting to be searched, court rules
81–90 of 359 posts
Re: Apple store workers should be paid for time waiting to be searched, court rules
#82Earlier quoted context omitted.
Does Apple really have a “process” for picking items up? I ordered a maxed out iMac Pro for around $15,000 and waited nearly a month for it to finally arrive at the store. I got a voice mail and an email instructing me to come pick it up. Only upon driving all the way to the store was I finally informed in person that they “accidentally” gave my iMac Pro to the wrong customer an hour ago who had merely ordered a base…
Can you get it delivered directly to your home/business? Might be a solution.
and get it tossed out of the UPS truck as it does a slow drive-by your address.
Re: Apple store workers should be paid for time waiting to be searched, court rules
#83Good lord. Why fight this? This is the obvious right thing to do. If it amounts to significant impact on costs, then they have failed to run their store’s operations well. Sheesh.
Re: Apple store workers should be paid for time waiting to be searched, court rules
#84> Employees are supposed to find a manager or security officer to do the searches after they clock out. Employees estimate that waiting for and undergoing the searches can take five to 20 minutes, or, on busiest days, up to 45 minutes. This also seems to be their process for picking up orders at the store. It's pure chaos, and I find it at least somewhat amusing that at least Apple treats their employees and customer…
Does Apple really have a “process” for picking items up? I ordered a maxed out iMac Pro for around $15,000 and waited nearly a month for it to finally arrive at the store. I got a voice mail and an email instructing me to come pick it up. Only upon driving all the way to the store was I finally informed in person that they “accidentally” gave my iMac Pro to the wrong customer an hour ago who had merely ordered a base…
In the minds of the corporate workers that came up with the Apple Store Brand Story, every Apple Store employee is your best friend and will jump at the opportunity to assist you, Apple's most loyal customer, with anything you need. So of course they're not going to make you wait in line like the PC Guy from those ads from 10 years ago would; they will be waiting for you when you walk in, just like Hachikō waited each night for his owner at Shibuya station. For nine years after he died.
Over in the real world, the employees have spent 10 hours of their 12 hour shift explaining to the world's least-technically-adept people how to activate their Verizon service with 4 prepaid debit cards and a ripped $20 bill. Sixty times. While being yelled at. So... they might accidentally not notice you if you just come in and don't aggressively try to attract their attention. I do not blame them.
Re: Apple store workers should be paid for time waiting to be searched, court rules
#85This also says they search their personal iPhones. What exactly are they searching for that someone could steal?
Do they just mean checking serial# or something to make sure someone didn't swap their phone for a new phone?
Or are they actually searching/examining the contents of the phone?
Re: Apple store workers should be paid for time waiting to be searched, court rules
#86Earlier quoted context omitted.
Does Apple really have a “process” for picking items up? I ordered a maxed out iMac Pro for around $15,000 and waited nearly a month for it to finally arrive at the store. I got a voice mail and an email instructing me to come pick it up. Only upon driving all the way to the store was I finally informed in person that they “accidentally” gave my iMac Pro to the wrong customer an hour ago who had merely ordered a base…
If you’re going to spend $50,000 on a computer, you can probably hire two security guards / off duty cops for an hour each at $250 an hour?
The whole notion of employing off duty police as security is antithetical to the proper administration of justice and highlights systematic malaise.
As well as the fear of robbery for such a low value and traceable item.
Edit because I can't reply:
Just off duty police. Police have significant powers, even off duty. In addition, if you pay them well they might do favors for you when on duty. Like looking for someone in the police databases, telling you about police operations etc.
There are many security guards who are not people who failed to become police. Some are ex police, ex Army etc, but there are limited situations when an armed response is rational, and a $50k Mac is not one of them. An insurance policy is much cheaper.
Having said that, I recommend Samoans (wide) and Sudanese (tall) for unarmed intimidation potential.
Re: Apple store workers should be paid for time waiting to be searched, court rules
#87This is how trillion dollar companies earning billions per year treat their employees. Disgusting. Why not tag devices that cannot leave the store using the same tags retailers use to prevent shoplifting?
Re: Apple store workers should be paid for time waiting to be searched, court rules
#88This also says they search their personal iPhones. What exactly are they searching for that someone could steal? Do they just mean checking serial# or something to make sure someone didn't swap their phone for a new phone? Or are they actually searching/examining the contents of the phone?
Just that is their iPhone and not a brand new one from the store.
Re: Apple store workers should be paid for time waiting to be searched, court rules
#89> Employees are supposed to find a manager or security officer to do the searches after they clock out. Employees estimate that waiting for and undergoing the searches can take five to 20 minutes, or, on busiest days, up to 45 minutes. This also seems to be their process for picking up orders at the store. It's pure chaos, and I find it at least somewhat amusing that at least Apple treats their employees and customer…
What part is how they treat customers? Recently bought a iphone 11pro and a 16" MPB and the experience was pretty seamless at the store.
Re: Apple store workers should be paid for time waiting to be searched, court rules
#90As a thought experiment, what if companies are made to pay for commute time? How would that change the labour market? Would they hire local? Provide better transportation? Work with cities to reduce congestion? Encourage more remote work? Decide it's too expensive to hire workers and cut hours? Work towards more inclusive housing?
What happens if someone moves while at the job ? What happens if there is a traffic jam? What happens if the worker typically doesn't drive home directly after work (or doesn't come to work from home)? Etc....