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Apple Pay on pace to account for 10% of global card transactions

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Re: Apple Pay on pace to account for 10% of global card transactions

#61
I had dinner with members of the Apple Pay team a year or two back. I asked them, “So, who are your competitors? Google Pay? PayPal?”

They laughed.

“No, we don’t really track them. We have one main competitor. Credit cards. We care about Apple Pay being better, easier and more convenient to use than any of your credit cards.”

And then, finishing dinner, the guy paid with his Apple Watch, using Apple Pay. The waiter was stunned - he’d never seen anything like that before.

Re: Apple Pay on pace to account for 10% of global card transactions

#62

Earlier quoted context omitted.

They’re claiming 5% of global card transactions, that surely can’t be true, there are quite a few developed countries where iPhones are not that common, and countries where other contactless payment systems are already widespread. And what about middle income and poor countries?

The U.S. is notoriously behind on this sort of stuff

The US was way ahead on credit cards to begin with, and was then leapfrogged by countries building payment infrastructure with newer technology. There’s no reason the US couldn’t re-leapfrog with its next generation.

Re: Apple Pay on pace to account for 10% of global card transactions

#63

Apple Pay makes many purchases almost an impulse buy for me. "Hmm, that looks interesting...and you take Apple Pay? And I am buying it from someone other than Amazon, without my credit card getting stolen again ? Take my money with a single click!"

Wait until you see the rather nifty charity billboards that you can donate by waving your phone at them. Saw a photo of one on a bus shelter in the UK

That's actually a genius idea. While I strongly believe that everyone should do some research about any charity before they donate to it, the tappable/waveable donation boards would definitely reduce friction to donating (as well as bringing up awareness of the charity to be researched in the first place).

Re: Apple Pay on pace to account for 10% of global card transactions

#64
post #26

I honestly love Apple Pay, but I don't use it super often because it makes me self-conscious. I feel like a bit of a dick for some reason. If you try to do something "weird" and it doesn't work, people get annoyed, or it feels like an imposition. Even when it works, people sometimes make some kind of comment. Relatedly, it's unpredictable whether it will work or not. It usually does, as long as the card machine says…

This is a very US biased thing. In the UK it’s been months since I last encountered a card reader that didn’t do contactless, and almost as long since I’ve been told a place doesn’t accept cards. These days you’ll get looked at funny if you put your card in the machine unless you’re doing a substantial transaction.

I still carry a small amount of cash on me just in case, but the same £10 note has been sitting unused in my wallet since November now, slowly gathering dust.

Re: Apple Pay on pace to account for 10% of global card transactions

#65
post #26

I honestly love Apple Pay, but I don't use it super often because it makes me self-conscious. I feel like a bit of a dick for some reason. If you try to do something "weird" and it doesn't work, people get annoyed, or it feels like an imposition. Even when it works, people sometimes make some kind of comment. Relatedly, it's unpredictable whether it will work or not. It usually does, as long as the card machine says…

This used to be the case for me but in my area almost every terminal accepts it and so these days I don’t even carry my wallet to pet places.

Re: Apple Pay on pace to account for 10% of global card transactions

#67
post #4

BART and Muni need to start accepting Apple Pay ASAP. You can already do it in the UK and many other countries. Adoption of technologies like NFC payments in public transport is a good metric to see how competent a local government is.

Looks like there are plans for this[0] (both support for a dedicated app and digital wallets); Wikipedia suggest 2021, but I expect it won't be out by next year.

I actually assumed Clipper was RFID, but turns out it's NFC after all (the Wikipedia article also notes that it's a common misconception that it uses RFID).

[0] https://en.wikipedia.org/wiki/Clipper_card#Clipper_2.0

Re: Apple Pay on pace to account for 10% of global card transactions

#68

Earlier quoted context omitted.

In the US it's usually 'insert card into reader, then wait 30-90 seconds'. I don't know where the delay comes from, but Apple Pay is usually faster for me.

30-90 seconds is a big exaggeration. Using chip without a pin number takes at most 5 seconds, and using a pin only increases the wait for the duration it takes to enter the code.

While I agree with you it's definitely an exaggeration, part of the UX that's a bit of a pain for the purchaser is when the terminal is locked up until the cashier confirms the purchase. Either you're forced to leave your card in or you can't put your card in until they're ready.

I really think some messaging to change it from "Please Wait" to "Waiting for cashier" would help the real non-tech-savvy people. My parents almost always have issues with the chip because of this. They'll pull out the card at the wrong time and such.

Re: Apple Pay on pace to account for 10% of global card transactions

#69
post #26

I honestly love Apple Pay, but I don't use it super often because it makes me self-conscious. I feel like a bit of a dick for some reason. If you try to do something "weird" and it doesn't work, people get annoyed, or it feels like an imposition. Even when it works, people sometimes make some kind of comment. Relatedly, it's unpredictable whether it will work or not. It usually does, as long as the card machine says…

I feel this just a little bit too, when there's an actual cashier. It just sort of screams "tech yuppie". But that alone I can live with; I just always make sure to check that it'll work beforehand, because if it actually holds up the line that's super uncomfortable.

Re: Apple Pay on pace to account for 10% of global card transactions

#70

Earlier quoted context omitted.

In Romania we have Visa PayWave for years. For small amounts you just wave the card in from of the POS and you are done. For bigger amounts you are asked your PIN and I find that reasonable. I don't see how waving my watch in front of the POS would make this easier, it would actually be more cumbersome depending on how the POS is presented.

In the US it's usually 'insert card into reader, then wait 30-90 seconds'. I don't know where the delay comes from, but Apple Pay is usually faster for me.

I actually recently realized that my local pharmacy chain (in WA) had that "wave" NFC icon on screen, so I decided to try tapping my credit card. To my surprise, it worked without a hitch, so now i consciously try to spot those. Quite a few places have those now, but they all seem to also support Apple Pay, so it makes more sense to use that for reliability (because all the ones supporting a card tap also support Apple Pay, but the reverse doesn't seem to be true).
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