It really depends on your needs.
For example, my in-laws got a Chromebook a few years ago. My father-in-law definitely liked it better. For my mother-in-law, it was an unmitigated disaster. He really only uses the computer for watching Netflix and reading the New York Times. She, a teacher, also uses it for work, and she found that most of the programs she used for classroom prep simply weren't available for ChromeOS, and didn't have any equivalent. So I ended up helping her give her old Windows desktop a nice deep scrubbing, put some more RAM in it, all that good stuff, and that's now what she uses when her iPad won't do.
My own parents prefer Windows, too, though that's a more fuzzy situation. Basically, it's just that it's what they've always used. They've tried other platforms a couple times, and quickly found that it just wasn't even remotely worth the hassle of learning all the differences. That's down to differences in file sharing, printer set up, all that good stuff.
Me, for a while I was thinking of switching back to Windows at home for a while, simply because I used Windows at work, and I was getting sick of having to remember two different sets of keyboard commands and suchlike. (Then I went to a shop where all the devs were given Macs, so I ended up there instead.) For my purposes, running some other OS as the host and Linux in a VM is plenty good enough.