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France fines Apple €25M for iOS software that slowed down older iPhones

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Re: France fines Apple €25M for iOS software that slowed down older iPhones

#111

Apple used to be a rare exception of making old hardware run with the latest OS. Old iMac would still operate fine with the newest OS X years later.

Rare exception? Linux is the most installed OS in the world and they support way more than just some old proprietary hardware.

In commercial OSes I meant. Otherwise yes, linux has always been more oxygen for your old machine.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#113
post #22
post #14

Earlier quoted context omitted.

I think the message is that Apple (and everyone else) should deliver quality that lasts more than two years.

They absolutely do, but batteries have physical limitations that result in lower power output over time. Under those conditions, the phone can either intermittently crash as older Android phones do, or adjust CPU power draw which will slow down the device. The only other options are to replace the battery or the device. There’s no free lunch to be had here. IMHO, Apple’s “crime” here is bad communication.

> The only other options are to replace the battery or the device.

And battery replacement has been made to be as inconvenient as possible. 15 years ago, swapping the battery was a 15-second task that required no tools. Pull off the backing, pull out the battery, push in a new battery. Before Apple's response to bad press, it was $80 to have a battery swapped. Aftermarket kits were $30, so that is $50 on labor and markup. $50 to do what used to take 15 seconds by an untrained user.

This is a problem of Apple's making, by their design decisions.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#114

If my recollection of the events is correct, I do think this fine is fair as the slowing down of people's iPhones when a new iOS was released, combined with newer iPhone models being launched made people think that it was due them perceiving the phone was old tech and unable to power the latest iOS features, not the software doing it for the lifespan of the battery. Apple were silent about this for many years and wer…

> I do think this fine is fair as ... made people think that it was due them perceiving the phone ... > users feel like the only option ... A fine is fair because people jumped to conclusions because of the proximity in time of an OS release and a new product release? No, that's called a conspiracy theory. If people had convinced themselves this was a ploy to sell more phones, then why on earth would they go back to…

>> If people had convinced themselves this was a ploy to sell more phones, then why on earth would they go back to Apple for another round

They believed their phones were obsolete, which it turns out they weren’t as it was in fact Apple who had slowed down the CPU to save power and made a decision not to inform users this was happening.

I believe the consequence of this was those users feeling they needed to upgrade sooner that what would have been. That is my subjective take on it.

Google Trends has shown that there is a spike in people searching for ‘iphone slow’ at the same time there is an iOS release. https://www.reddit.com/r/dataisbeautiful/comments/agkgha/oc_...

While not causation, it is certainly correlated that people are perceiving a slow iphone when Apple release new software. Turns out the cause may have been Apple slowing down the phone in those updates.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#115

Earlier quoted context omitted.

> Would you prefer the car simply turn off entirely while driving at highway speeds? If the vehicle's age is only the equivalent of a phone being two or three years old, I would prefer a real fix, free of charge, in addition to any safety mitigation. I wouldn't want the mitigation to be regarded as the fix. People have decade-old phones that aren't throttled and still have usable battery life at the same time.

I don’t disagree, and that’s what Apple did: they implemented the battery control panel which let you know your battery’s health, gave an alert when a bad battery was causing throttling, and extended a battery replacement program for affected models. Nobody’s saying their initial fix wasn’t flawed, I’m only saying that “throttling is bad” is an ill-thought-out knee-jerk reaction.

I wonder why they didn't use this simple argument in court, or else why it didn't work.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#116
post #22

Earlier quoted context omitted.

They absolutely do, but batteries have physical limitations that result in lower power output over time. Under those conditions, the phone can either intermittently crash as older Android phones do, or adjust CPU power draw which will slow down the device. The only other options are to replace the battery or the device. There’s no free lunch to be had here. IMHO, Apple’s “crime” here is bad communication.

> The only other options are to replace the battery or the device. And battery replacement has been made to be as inconvenient as possible. 15 years ago, swapping the battery was a 15-second task that required no tools. Pull off the backing, pull out the battery, push in a new battery. Before Apple's response to bad press, it was $80 to have a battery swapped. Aftermarket kits were $30, so that is $50 on labor and ma…

Ease of battery replacement is another set of tradeoffs. 15 years ago, phones were bulkier and weren't as water resistant. Some phones still have easily replaceable batteries. Other phones, like the iPhone and Pixel optimize for form factor above ease of service - which is not surprising given that they're on the top end of the price scale. Nobody bats an eye about the fact that it's more expensive to service a Mercedes than a Toyota. iPhones are the Mercedes of smart phones.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#117
post #59

Earlier quoted context omitted.

Apple throttling phones to preserve battery life was the right thing to do. Doing it without telling users their batteries were expired and causing their phone to slow down was the wrong thing to do. Whether that merits a $27m fine is debatable.

I absolutely disagree. These phones were unusable with the throttling. I switched to Android because my iPhone 6 was unusable less than 3 years after getting it. This is like saying that an appropriate fix for a car manufacture is to limit the maximum speed of a car to 25 miles per hour. It breaks so many use cases that the car becomes worthless.

If the car detects damage then this is exactly what happens in limp mode. https://mechanicbase.com/engine/limp-mode/

Can't us computer people just agree to stop using car analogies?

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#119

There’s absolutely no valid reason why my iPad should have been a perfectly usable - even fast - web browsing device 5 years ago and is now so slow as to be basically useless.

I suppose that's true if you never update the OS. If you do, I don't think it's fair to say there's no reason.
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