Earlier quoted context omitted.
Process is king in mature industries where profits are extracted from scale and volume. Anything outside of standard process is expensive. If there is no external entity to bear the cost, then this cost is to be minimised. You and I may not agree with this approach, and the formula is somewhat different for creative industries, but numbers don't lie. It's always a compromise between agility/adaptability and cost when…
And now you have a company incapable of evolving in any meaningful way. The company will die with its current line of products.
Or a hospital
Or a drug manufacturer