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Open-plan offices decrease face-to-face collaboration: study

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251–260 of 462 posts

Re: Open-plan offices decrease face-to-face collaboration: study

#251

The best office I've experienced (but sadly only visited for two week, the branch I worked at had typical open plan garbage) had the building split into sections where along both sides were small single-person offices (large enough that two people could sit at a desk and work, or 3 to 4 people could sit for a meeting) with closing sliding doors. In the space between the two rows of offices was a small amount of hot-d…

I've had this setup in academic environments a few times, and it's wonderful.

Re: Open-plan offices decrease face-to-face collaboration: study

#252
post #192

35+ years in the IT workforce here. Yep, dumbest idea ever. The vast majority of my office time was in cubicles, which are pretty good. Usually enough privacy to get things done. I did have a glassed-in private office for about a year at one company. That was productivity heaven. In retrospect I was dumb to leave that company when I did, but they started demolishing offices for cubicles about 2 years later. It is all…

"It is all about efficient use of real estate." I've been a part of these discussions at very high levels and this is the consistent theme. Short-term, easily quantifiable savings against nebulous, hard to quantify harms. Facilities folks always win and get a pat on the back. Any push back about the open office should, in my opinion, start with addressing this basic incentive. Everything about collaboration, open com…

I lead these budget planning meetings and this is accurate

Re: Open-plan offices decrease face-to-face collaboration: study

#253
Meta response.

There has to be a better way to aggregate than having this same article (effectively) pop up every other week. And then like 30% of all hiring/firing/workplace discussions devolve into the open floor plan discussion.

The responses are always the same and the conversation hasn't moved an inch in five years.

No, its not that hard to just hide the submission and close the comment chains which veer. But my brain constantly says 'what if someone said something new and novel on the subject?!'. So its friction for me because I'm either spending 10 minutes reading a rehash or 5 minutes thinking 'I should just glance at it just in case'

The problem with reddit's solution is discoverability. Also, who would want a feed dedicated to kvetching/discussing open floor plans? Some/lots of people clearly want the articles and discussion, but would anyone actually subscribe to a feed like that?

Re: Open-plan offices decrease face-to-face collaboration: study

#254
post #248
post #148

Earlier quoted context omitted.

> phone calls are impossible I've never had any problem making a phone call in an open office.

But how do your coworkers feel about you not having a problem talking calls at your desk?

Don't know, don't care. If they have a problem with it, they should talk to management. I'd personally be fine with a private office, but I have my doubts about getting one.

Re: Open-plan offices decrease face-to-face collaboration: study

#255

Earlier quoted context omitted.

My experience has been the opposite. People in open offices tend to avoid in-depth conversations because they don't want to disturb their neighbors; instead, they take conversations into conference rooms. The only people holding conversations in the open space are those talking about non-work topics (usually TV shows, movies, or sports), and seemingly lacking all awareness that they're disturbing the people trying to…

And since all conversations require a conference room, the conference rooms are always full of people talking.

Unless the conference room has already been booked by someone wanting a private office for a few hours.

Re: Open-plan offices decrease face-to-face collaboration: study

#256

For me the problem is not really distractions (I don't care if people interrupt me from time to time, in fact I like it). My problem is the mental strain that stems from lack of privacy, the knowledge that people can see me and my monitor all the time, it's like there's a background process in my mind that checks whether what I want to do (move a lot in my chair, comment on HN, eat something) is ok with people around…

Foucault wouldn't be surprised at all at the prevalence of open-plan offices.

Or JIRA and its abuses

Re: Open-plan offices decrease face-to-face collaboration: study

#257
post #41

Earlier quoted context omitted.

These issues sound a lot like managers not trusting employees to get work done, which sounds like a bigger issue.

This, but, for both sides. Managers should trust their employees to get stuff done, and not micromanage their time. Employees should get stuff done whether their managers are watching their every move or not, and, trust their managers to not be micromanaging their time. We both need to create a trustworthy relationship. I have no sympathy for employees who do not do work without being forced to any more than I do for…

Here's another perspective: mercenary-leaning personality types may be able to compartmentalize micromanagement, but highly intrinsically-motivated minds are totally disrupted by it. The anxiety of observation lingers even when the boss isn't looking and all work begins to carry the sting of coercion. Effort for these people grows out of aligning personal agency with meaningful production, so forced conformity to arbitrary management practices (or worst of all, counterproductive ones) actively kills all but the minimal output to remain employed and put food on the table.

But personalities who don't experience the world this way interpret it under the simplistic moral judgment of "laziness", thus perpetuating the very incentive structure that causes it in the first place.

I find it highly dubious that there's a significant fraction of humans who are basically not industrious. That just doesn't seem possible or adaptive in the context of a tribe of hunter-gatherers eeking out survival on the savannah. Rather it seems that we're clinging to unsophisticated organizational structures from the Industrial Revolution, which enabled a highly technical society to emerge in the first place but were never iterated to handle things like psychological diversity or the explosion of highly specialized knowledge work. That’s why we have insanities like software designers working factory shifts, in noisy distracting settings, taking marching orders from people who have no idea what they do.

Re: Open-plan offices decrease face-to-face collaboration: study

#258
Here's the paper: https://royalsocietypublishing.org/doi/full/10.1098/rstb.201...

Roughly, they found two big companies that were about to switch "from assigned seats in cubicles to similarly assigned seats in an open office design, with large rooms of desks and monitors and no dividers between people's desks". Roles included "technology, sales and pricing, HR, finance, and product development, as well as the top leadership". They compared interaction metrics before and after the change.

Re: Open-plan offices decrease face-to-face collaboration: study

#259

Earlier quoted context omitted.

One of my offices, after vocal complaints about the open office plan, did a quick survey. Roughly 50% were fine with the open office plan. (this office was mainly devs, HR, recruiting, and data scientists) As someone that is drained by social interactions (I _like_ them, but afterwards I'm drained, not energized), that is easily distracted by movement, and who can't hear conversations in the background without instin…

Can't find it anymore, but I could swear there was a study that recently hit the HN front page that found that everyone's productivity objectively takes a hit in a distracting environment. But, subjectively, extraverts perceive themselves as being more productive, while introverts don't.

Yup it’s been proven that libraries are good places to get work done not cafeterias.

They really should have collaborative AND personal spaces. Not a forced airport-like office setup.

What were they smoking when they designed those?

Re: Open-plan offices decrease face-to-face collaboration: study

#260
post #234

Earlier quoted context omitted.

>But now that my expectations have been lowered further... I'd take that cubicle setup over an open plan office any day. Scott Adams nailed it in his book from 15 years ago: >After your boss has taken away your door, your walls, and your storage areas, there aren't many options left for the next revolution in office design. One of the following things is likely to go next: the floor; the ceiling; your happiness. I th…

There's a missing stage in his description, that we're having issues with right now: in an open office plan, not having enough seats for everyone.

Standing desks are better for your health anyway.
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