I learned long ago never to trust dealerships to do what they say they will, unless I see them do it. When I traded in a car, among other things I signed was a release of liability for the DMV. They claimed they would submit it. They never did. 3 months later the DMV called asking about the lack of insurance for the car. I told them what happened, and they said its common for dealerships to never send in this paperwo…
I traded in a car in Houston and the employees of the dealership (an actual big-name dealership, not some guy selling cars on his lawn) took it on joyrides for a week blowing through tolls.
I found out when I got a letter in the mail from the Harris County Toll Road Authority with a bill and photos of my old car zipping through the barriers.
I called HCTRA, and they were super nice about it, cancelled the fees, and said it happens all the time.