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Open-plan offices decrease face-to-face collaboration: study

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161–170 of 462 posts

Re: Open-plan offices decrease face-to-face collaboration: study

#161

More than Agile? Snark aside, I have a personal office and I love it. I don't like to listen to constant noise/music to cancel out the other noise/music. I like being able to have private calls without all of the noise in the background. If I'm working on something particularly difficult I like closing my door and having peace and quiet. I also enjoy the sense of ownership and prestige. It's nice feeling like I matte…

Just to get the alternate view out there too: I had an office once with a door that closed. As an extrovert it was awful. I felt lonely all day. The only way to get any human contact besides email and text was to leave and go walk the halls or find some common area. I ended up pretty much never using it and instead worked from the break room. From time to time they’d give me an officemate to share the office, but the…

I'm an extreme extrovert, and I despise open plan offices, because my productivity doesn't involve the social interaction I enjoy so much. When I'm in the Zone, I have no such desires.

On the other hand, I favor pair programming. But even then, it should be done in two-person offices with a door, not in cacophanous cafeterias.

Re: Open-plan offices decrease face-to-face collaboration: study

#162

35+ years in the IT workforce here. Yep, dumbest idea ever. The vast majority of my office time was in cubicles, which are pretty good. Usually enough privacy to get things done. I did have a glassed-in private office for about a year at one company. That was productivity heaven. In retrospect I was dumb to leave that company when I did, but they started demolishing offices for cubicles about 2 years later. It is all…

To me cubicles and open office are pretty much the same. Both are noisy and offer no privacy. Single offices or team rooms with maybe 4 people are the best.

Re: Open-plan offices decrease face-to-face collaboration: study

#163

Earlier quoted context omitted.

Simple, when you go visit someone in a private office you can close the door and have a long conversation about your topic and really hash out the details. If you turn around and start blabbering to one of your teammates in an open office plan, everyone within hearing distance will want to murder you. If you're not aware of this, I guarantee everyone within 30 feet of you is already wearing headphones and hates you.…

Honestly, I don't see this as a thing once you get to a certain size. It used to be a thing at my workplace when we were smaller. However, now, the place is just so loud with conversation/whatever on a daily basis that people are less bothered by individual conversations near them. It's like complaining about conversation next to you when you're in a cafeteria full of it already. Everyone wears headphones at my place…

> However, now, the place is just so loud with conversation/whatever on a daily basis that people are less bothered by individual conversations near them.

I cannot adequately describe the horror this sentence induces in me.

Re: Open-plan offices decrease face-to-face collaboration: study

#164

The other side of this is that a very large percentage of folks in our industry seem to have social anxiety-spectrum issues. Folks without those don't seem to understand how much energy is being burned through just being out in the open and on display for all of your coworkers. It's not something I, personally, have control over. The time I've spent in "open concept" work places, I finish every day frustrated with my…

> I've moved on from jobs due to this type of work environment.

Me too. The last job I had was with a top tier company whose products nearly everyone reading this owns and uses. The open office workspace is why I quit. It was an intolerable hell.

Re: Open-plan offices decrease face-to-face collaboration: study

#165

Earlier quoted context omitted.

I understand what you're saying, but it's really more that we didn't know just how bad it could get. Cubicle farms were "soul crushing", because they came about from the same management practices that eventually led to open-floor plans: treating people as cost centers rather than people, micromanaging measurable real-estate costs at the expense of unmeasurable productivity. And while one can theoretically make good s…

You know what, if I'm going to be downvoted for an opinion, it should at least earn it: Too bad open offices are here to stay, if you were worth it you could get an office, maybe invest in some good headphones :)

You seem to be in a very small minority, then... I have to agree with most of the opinions I've read through the thread, open floor plans are a total productivity killer, way too many distraction sources and most of what communication there is, is irrelevant because no team stayed separate or respected anyone else's audio boundaries.

Cubes are still rather poor, but at least I odn't have to see what my neighbor's doing, or listen to any but the loudest noises. I'm three steps away from everyone else in the team, and if we need an impromptu discussion the aisle is at least a cube width, so plenty of quick standup space.

An office / separate workroom away from the team opposite me would be great but I can earbud them away.

Re: Open-plan offices decrease face-to-face collaboration: study

#166
post #77

I am a millennial (born in '88) and I would LOVE to have a cubicle. My first job was at Cisco in San Jose, California which had cubicles. I was fortunate enough to be introduced to the corporate environment with cubicles. I loved my cubicle. Like you said: just enough privacy to get things done. People would come by only if absolutely necessary otherwise they would mind their own business. Having cubicles also preven…

I think people's experiences and what they consider cubicles vary widely. When I started, I had a true cubicle with a standing 'U' shaped desk around the cube perimeter, which could've housed two employees. The cubicles had tall walls (7ft) so there was some actual privacy. those were Cubicle Nirvana, but for density reasons have seen two iterations of smaller, and smaller cubes. 'drive-by' type meetings were easy to…

Ironically, we have collectively forgotten why cubicles were invented, and why office workers originally hailed them as wonderful things: they ended the open office workspaces that were dominant at the time.

Re: Open-plan offices decrease face-to-face collaboration: study

#167

I realize it's opinion, but I'm amazed that people think cubicles are privacy. I get that you feel more productive and that there is likely a reduction in visual distraction but it's an illusion of privacy, it ends up being a "lesser of two evils" scenario. Providing everyone with an office that has a closing door (while more expensive) has the highest productivity outcome. Fun dive into history, the guy who invented…

I think you may be taking "privacy" a little too literally. A "privacy fence" in your backyard does not literally shield your entire property from observation. But it interrupt sightlines and lower how "social" the space feels. When it comes to focus and productivity, that is often enough.

Re: Open-plan offices decrease face-to-face collaboration: study

#169

I work in an open office environment. I never thought I’d say this, but it works excellently; there’s always energy in the air, collaboration is easy, and it’s a great space to hold company all-hands meetings. I’d say there are 4 keys to making this work: 1) The founders have a great sense of aesthetic and our office is a beautiful space as a result (also stays very clean), meaning it stays less stressful and promote…

> it’s a great space to hold company all-hands meetings.

I've never been in an all-hands meeting that was actually useful. Usually its a bunch of guys bragging about how great they are in roundabout ways.

> There is Sonos in both open-office areas

Oh god. That alone would want me to not work there. I don't want to listen to someone else's music (most of the time, I don't want to listen to music at all -- I work from home now, thankfully, and spend most of the day without any noise or music at all. Silence is amazing. I don't want to be overstimulated all day every day)

Re: Open-plan offices decrease face-to-face collaboration: study

#170
post #77

I am a millennial (born in '88) and I would LOVE to have a cubicle. My first job was at Cisco in San Jose, California which had cubicles. I was fortunate enough to be introduced to the corporate environment with cubicles. I loved my cubicle. Like you said: just enough privacy to get things done. People would come by only if absolutely necessary otherwise they would mind their own business. Having cubicles also preven…

Your post reminded me of how my own perception has changed. I remember when I graduated college I interviewed and got a job and went to work at this company that in hindsight, had these awesome large high end cubicles, with wooden U shaped desks and tall partitions. Yet, I remember walking to my cubicle and feeling a pang of sadness. I could see this huge cubicle farm and I was being guided to my own "little" cubicle…

>But now that my expectations have been lowered further... I'd take that cubicle setup over an open plan office any day.

Scott Adams nailed it in his book from 15 years ago:

>After your boss has taken away your door, your walls, and your storage areas, there aren't many options left for the next revolution in office design. One of the following things is likely to go next: the floor; the ceiling; your happiness. I think the floor will stay, but only because your company would have to dig a huge hole all the way to the other side of the earth to get rid of it. As you can imagine, a huge hole through the earth would represent a serious threat to office productivity.

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