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Open-plan offices decrease face-to-face collaboration: study

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Re: Open-plan offices decrease face-to-face collaboration: study

#151

For me the problem is not really distractions (I don't care if people interrupt me from time to time, in fact I like it). My problem is the mental strain that stems from lack of privacy, the knowledge that people can see me and my monitor all the time, it's like there's a background process in my mind that checks whether what I want to do (move a lot in my chair, comment on HN, eat something) is ok with people around…

That's by design. Look up 'panopticon'

Re: Open-plan offices decrease face-to-face collaboration: study

#152

Earlier quoted context omitted.

These conversations always seem to be extremely one-sided, and it's frustrating. I wouldn't even classify myself as an extrovert; it's a continuum and people fall all over the place. Ultimately, though, an ideal office needs to cater to everyone. Some of my favorite offices have been ones that have the typical open office structure, but also lots and lots of "hiding places" and different areas. I'm super ADHD and cha…

Workplaces themselves are so egregiously one-sides in the other direction that these discussions have to be one-sided, because by definition it’s the huge, huge majority of people who find the existing actually workplaces to be one-sidesly disergonomic. You’re worried that the discussion is one-sides. I’m worried that physical workplaces are one-sided, today, for real, to such an extent that it’s deeply cognitively h…

I mean, clearly it's not working for a large chunk of people, otherwise this article wouldn't keep appearing on the front page of HN regularly.

What I'm saying is there's a way to meet in the middle.

Re: Open-plan offices decrease face-to-face collaboration: study

#153
post #102

There are definitely problems with the open office but one thing I can say is that there is truly a different energy to the office when it's open and people can chat spontaneously. Some of my best projects have started this way, as have all my office friendships. I'd definitely get more heads-down work done in a private office setting. However in that setting I'd mostly be annoyed I couldn't just work from my home of…

I never understand this line of reasoning. I have my own office. It's right next to most of my team's offices. My door is open 90% of the time. If someone wants to chat spontaneously, I don't think walking 15 feet is going to stop them.

Wouldn’t you agree it’s much more practical and inviting if you could just turn around a talk?

I’d imagine that if I needed to get up, walk up there and knock on my coworker’s door, I’d rather just message him.

And a text conversation and face to face one are very different and could lead it to different places.

Re: Open-plan offices decrease face-to-face collaboration: study

#155
post #47

I was reading "Bloomberg by Bloomberg" over the weekend and I thought his opinion on the topic was relevant since I believe Bloomberg was one of the first major workplaces that placed everyone in tight open-office type environments. My understanding of his opinion on the topic was: yes there are distractions but you also learn new things. Fundamentally I think there is considerable misunderstanding between people who…

> yes there are distractions but you also learn new things I've found that, in open plan offices, attempting to mentor or be mentored on something is a great way to earn dirty looks from anyone who's unfortunate enough to be sitting nearby. If you do it often, people will start griping about you behind your back. Mini meeting rooms can work, when you can find them, for about a year. After that, the company will respo…

The reason you can't hang out in them is because there are never enough rooms... which is really the root of the problem.

Re: Open-plan offices decrease face-to-face collaboration: study

#156
The best office I've experienced (but sadly only visited for two week, the branch I worked at had typical open plan garbage) had the building split into sections where along both sides were small single-person offices (large enough that two people could sit at a desk and work, or 3 to 4 people could sit for a meeting) with closing sliding doors. In the space between the two rows of offices was a small amount of hot-desk space (maybe 6 to 8 desks), some armchairs and sofas and a conference table with projector. The layout was basically:

    +--+--+--+--+--+
    |  |  |  |  |  |
    +- +- +- +- +- +
    |
    |HHHH  CCC  ####|
    |
    +- +- +- +- +- +
    |  |  |  |  |  |
    +--+--+--+--+--+
Where H was the hotdesk space, C the casual sofas/armchairs with coffee tables, and # the conference table with projector against the wall on one end. Not drawn to scale, of course.

Re: Open-plan offices decrease face-to-face collaboration: study

#157

I've worked in a variety of settings, and my favorite is a small team in a conference room/tiny open office. 3-8 people. People tend to be respectful of each other's concentration at that number of people. And since you're in the same team, most interruptions are likely to be useful to other members of the team. But if we wanted to just bother 1 specific person, we would just use instant message. Our manager worked i…

Same here. Team rooms are the best. You can actually collaborate there and still get some sense of privacy. It’s a also a real team builder.

Re: Open-plan offices decrease face-to-face collaboration: study

#158
post #86
post #4

Isn't increasing workspace density the real reason this is done with collaboration just used as the public rationale?

No, that's just another public rationale. Programmer salaries are much more expensive than even private offices. In a past life, when I wrote software for a living, I would ask my managers how much it cost, so I could pay out of pocket for my own private office. In every case, when pressed, they admitted it wasn't about the money at all. They just needed me to be a Team Player. It wasn't even about built-out cost. Th…

>I don't remember ever hearing management try to explain why the sales team apparently didn't need to be team players.

Because it's a free-for-all for those signup bonuses/commissions.

Re: Open-plan offices decrease face-to-face collaboration: study

#159

For me the problem is not really distractions (I don't care if people interrupt me from time to time, in fact I like it). My problem is the mental strain that stems from lack of privacy, the knowledge that people can see me and my monitor all the time, it's like there's a background process in my mind that checks whether what I want to do (move a lot in my chair, comment on HN, eat something) is ok with people around…

Foucault wouldn't be surprised at all at the prevalence of open-plan offices.

Re: Open-plan offices decrease face-to-face collaboration: study

#160

I've worked in a variety of settings, and my favorite is a small team in a conference room/tiny open office. 3-8 people. People tend to be respectful of each other's concentration at that number of people. And since you're in the same team, most interruptions are likely to be useful to other members of the team. But if we wanted to just bother 1 specific person, we would just use instant message. Our manager worked i…

Same! I worked in a setting like that and it was by far the most productive environment I've been in as far as pure work volume and concentration. Basically people were in tiny open offices sorted by teams (i.e. frontend, backend, copywriters). Our group kept the room pretty dark and no one talked, we just messaged each other. I realize that description can sound a little creepy, but it was blissful.

Open office-wise the best was getting a desk that was in a corner around a pony wall. So I had a wall (conference room) at my back, a pony wall at my left and a desk facing towards me, which is almost like a wall in front. Also the people I was sitting near could control the lights on our side of the wall. We kept only half on and it was super helpful. I think bright fluorescent lighting is a little distracting. Maybe not distracting, but not awesome.

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