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Rhapsody passes on Apple's "economically untenable" sub plans

technologizer.com

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Re: Rhapsody passes on Apple's "economically untenable" sub plans

#41
I've just realized what Apple is up to here - it took me a day, and some of the excellent comments on HN - but I now get it.

My inability to see what was going on, was that I couldn't see how Netflix/Amazon/Rhapsody/etc... could operate, profitably, under this plan. The 30% cut would eat their entire margin (and more).

And the plan is brutally straightforward and honest, if you just mediate on it for a few days.

Apple isn't interested in hosting Amazon Kindle, Netflix, Pandora, Rhapsody, or _any_ of the middlemen that have been selling their content on the iPad. Effective today - those sellers no longer have a business model. They are middlemen, and, in fact, they'll need to seek other pastures to sell their wares. They will all be removed from the ipad with 3-6 months. Gone.

So - what will replace them - well, let's see what's leaving:

  o Music -  Itunes
  o Movies - Itunes
  o TV Shows - Itunes
  o Books - iBooks
This is the master plan, and I'm surprised we didn't realize it immediately. Apple will get their 30%, because _they_ will be the platform providing this content, NOT netflix/rhapsody/Pandora/Amazon.

I suspect all of those vendors realized this in about 5 minutes, much faster than us "Customers."

Apple is going for the whole enchilada, and will henceforth be dealing directly with the publishers, labels, and studios.

What's staying?

  o App Developers
  o Newspapers
  o Magazines
Basically, anybody who creates _original_ content, will be okay with the 30% cut (they already pay that much or more through other channels), though they may gripe a little at the lack of customer information (That's the bone that Apple tossed in todays release - the "option" for customers to let the publishers know their user information.)

This is nothing more, or less, than the continuation of the Apple "Walled Garden" philosophy, where Apple is able to control the entire experience. Jeff Bezos realized this when he ensured that Amazon had a platform of their own to deliver content to the customer.

It's customer centric, and, if they pull it off (With a good streaming, book reading, and content delivery platform) - brilliant.

I have a huge investment in the Kindle, and it's books - so I'm still unclear on how I'm going to respond as a customer. I would have _never_ purchased a book through iBooks (I like the ability to read books on my e-ink Kindle, and Apple has no comparable platform, yet). I also have both an extensive list of cultivated Pandora Stations, and, have a Netflix AND Hulu Plus account - all of which I'm going to lose on the iPad. If Apple doesn't come up with a compelling alternative for me - I'll actually consider an Android Tablet. They'll be able to replace Netflix, and Pandora, I'm certain - but I do love my Kindle(s) - so, I don't know what my next step is going to be.

What I _do_ know is Apple has unambiguously signaled what they will be doing. They don't have a great streaming solution yet, for music, or movies. So they have some gaps in their portfolio of offerings - if I'm correct, we'll see a Netflix and Pandora competitive application being offered fairly quickly - possibly in the next release of IOS.

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#42
post #30
post #26

Earlier quoted context omitted.

I'm comparing it to a retail model. So I included sales but not advertising. Every retail outlet is different, and App Store purchasing has a very particular set of advantages. If you don't need those advantages, the App Store still provides a great value by letting consumers access your service through a free app. If neither of those work with a particular economic model, then I guess it's just not App Store compati…

And for those who don't need the help with payment, distribution, etc Apple is forcing them to take it. Do you think Amazon really needs Apple's help in processing or distributing any of their content? I'm pretty sure the WSJ has plenty of experience handling payments as well. I paid several hundred dollars for my iPad, and for that price I'd like to do whatever I want with it and be able to take advantage of the gre…

Pretty much. Apple is pretty well known for being a one-size-fits-most company.

They don't seem interested in stretching to make things work out for certain sets of customers and potential partners, and it can seem maddening. And they always keep themselves in control wherever they reasonably can. It is their strength and their weakness.

So far it's served them pretty well, but I agree it's not the ultimate model for an app store or a platform. It sure does seem to cover the most profitable surface area, though.

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#43

Just curious: shouldn't Netflix be worried? This entitles Apple, Inc. to not only Rhapsody's income, but also to 30% of the income from Netflix's streaming only plan. Presumably, this policy would also affect Netflix's hybrid distribution model. I think Rhapsody's got a friend in Netflix. This will be interesting, given how much Apple has promoted Netflix in recent store advertisements, and integrated Netflix with Ap…

I would be surprised if the thought of using in-app purchasing for subscriptions even moved their needle of interest at Netflix.

Again, if you're just providing a conduit for your subscription service, all this means is that you can't provide a direct call to action in your app.

They seem like the prototypical example of an company that couldn't care less about using the App Store as an app-based advertisement or purchasing platform.

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#44
post #3

It's deeply disturbing that the people at Apple feel entitled to radically change the rules of the game whenever it suits them. This is like an extortion racket. Submit to their demands today only to find out what new whim strikes them tomorrow. How can iOS legitimately be called a "platform" when Apple pulls a leg out from under it every six months? Thank god Android scares them. I can only imagine what they'd dare…

Thank god Android scares them. Evidence?

http://androidandme.com/2010/03/news/rotten-apple-htc-sued-o...

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#45
post #28
post #25

Earlier quoted context omitted.

"I can only imagine what they'd dare without any competition." I don't remember anything evil during the height of the iPod era.

Well, there was the iPod accessory rings to jump through, but that’s fairly standard. What’s seen as evil here is really a preference for the user over the content provider, and it’s the content providers who are whining about not getting everything their way. You never hear any users complaining about subscription plans not automatically giving away their information.

How is effectively booting popular services from their devices in the interest of their customers?

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#46

What if Rhapsody offered a 23% discount for customers that subscribed via their website rather than through the In-App method? They could call Apple's 30% cut a "convenience fee" like online ticket sales.

Their app would be pulled from the store. You do business in the App Store at Apple's pleasure. Attempting to flout the spirit of their asinine rules is unlikely to be successful.

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#47

I've just realized what Apple is up to here - it took me a day, and some of the excellent comments on HN - but I now get it. My inability to see what was going on, was that I couldn't see how Netflix/Amazon/Rhapsody/etc... could operate, profitably, under this plan. The 30% cut would eat their entire margin (and more). And the plan is brutally straightforward and honest, if you just mediate on it for a few days. Appl…

"It's customer centric, and, if they pull it off (With a good streaming, book reading, and content delivery platform) - brilliant."

I don't see how this is customer-centric in the traditional idea of the term at all. Customers want to be able to listen to Pandora and sync with their Kindle. Customers do not want restrictive DRM and policies that lock them into a given company for eternity.

I thought we were headed in a more open direction regarding the ownership of digital property. Thank goodness for Android.

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#48
post #47

I've just realized what Apple is up to here - it took me a day, and some of the excellent comments on HN - but I now get it. My inability to see what was going on, was that I couldn't see how Netflix/Amazon/Rhapsody/etc... could operate, profitably, under this plan. The 30% cut would eat their entire margin (and more). And the plan is brutally straightforward and honest, if you just mediate on it for a few days. Appl…

"It's customer centric, and, if they pull it off (With a good streaming, book reading, and content delivery platform) - brilliant." I don't see how this is customer-centric in the traditional idea of the term at all. Customers want to be able to listen to Pandora and sync with their Kindle. Customers do not want restrictive DRM and policies that lock them into a given company for eternity. I thought we were headed in…

We want to be able to listen to Pandora and sync with our Kindle to read e-books. The vast majority of the iOS userbase just want to listen to music and read e-books and do not care as much about what delivery mechanism provides the content. As much as I hate to admit it, they are not really going to miss Pandora or the Kindle app as much as we might like to hope. [For future reference, try not to use the Kindle as a counter-example when talking about restrictive DRM and walled gardens, it may be possible to remove the DRM but pretending it is not there in the first place isn't really honest...]

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#49
post #48
post #47

Earlier quoted context omitted.

"It's customer centric, and, if they pull it off (With a good streaming, book reading, and content delivery platform) - brilliant." I don't see how this is customer-centric in the traditional idea of the term at all. Customers want to be able to listen to Pandora and sync with their Kindle. Customers do not want restrictive DRM and policies that lock them into a given company for eternity. I thought we were headed in…

We want to be able to listen to Pandora and sync with our Kindle to read e-books. The vast majority of the iOS userbase just want to listen to music and read e-books and do not care as much about what delivery mechanism provides the content. As much as I hate to admit it, they are not really going to miss Pandora or the Kindle app as much as we might like to hope. [For future reference, try not to use the Kindle as a…

It is important to draw a distinction between "the Kindle" (the hardware device sold by Amazon) and the "Kindle Store" (Amazon's e-book sales platform).

The Kindle Store, yes, is all about the DRM. And it's the "platform" accessed by the Kindle app on assorted devices.

However, if you're talking about the hardware device then it's entirely reasonable to ignore the DRM issue. You plug it into your computer and it mounts as a USB drive, onto which you can drop books in a variety of non-DRM'd formats (annoyingly not ePub). You can purchase said books from a variety of vendors who are happy to sell you non-DRM-encumbered products.

Amazon obviously really wants you to use these two things together, and the Kindle (device) is well set up to work with the Kindle Store. But they're not forcing you to use only their DRM with the hardware you bought.

Re: Rhapsody passes on Apple's "economically untenable" sub plans

#50

I'm not happy to have predicted this in comments early today: (some slight paraphrasing) The current state of affairs - where Apple provides a nice sales channel (marketing in a sense) on their already highly profitable devices and where service providers bring attractive service to the platform - is a fairly even trade. Apple is asking for such a drastic renegotiation of this "trade balance" that I predict services…

Could be good news for the Android and Windows Phone 7 ecosystems. Seems like it'd be easy for most of these publishers and services to re-focus their mobile strategies on platforms that are more friendly to their business model.

But if end-users don't see any loss (e.g. Apple provides similar capabilities to Rhapsody, et al), then it won't matter. People won't leave the iPhone for another phone over this.

My prediction is that Apple will make sure it has similar capabilities.

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