SAP is shocking. I'm so glad that I now work with NetSuite!
What's SAP?
81–90 of 622 posts
Re: What's SAP?
#82Earlier quoted context omitted.
> The software is user-hostile, intentionally obscure This a million times. I don't know if good interfaces can not be built in SAP, or if it's very difficult to do, or if the developers of apps on SAP platform just don't care. It's a real headache to use and completely confusing. It's 2020 and one would hope software companies realize the value of a good, clear, effective user interface.
> It's a real headache to use and completely confusing. You could say the same about Vim. I suspect there are workflows and shortcuts heavy SAP users have learned over time that make them highly effective, and they are now resistant to change.
Re: What's SAP?
#83Re: What's SAP?
#84SAP is the ultimate B2B and turning into saas, should be the wet dream of every dev who wants to build his own saas.
Until you know the internals of SAP ;). They have/had an own programming language (ABAP) which is the worst combination of BASIC and SQL you could imagine. Do not know the status in 2020, 2007 it was still a combination of ABAP and Java. Interestingly, the source code of SAP is openly readable (once you have their software installed).
Re: What's SAP?
#85Hi! (I'm one of the editors of this post.) When I was researching SAP, I found a fact sheet: https://www.sap.com/docs/download/2017/04/4666ecdd-b67c-0010... , that has quite a few interesting facts: * "[SAP] customers distribute 78% of the world’s food and 82% of the world’s medical devices" * "[SAP] customers include 98% of the 100 most valued brands" * "77% of the world’s transaction revenue touches an SAP system"…
That, er, ought to be exactly 98 of the 100 of them, shouldn't it??
Re: What's SAP?
#86Years ago I was involved in a project to scrape certain info out of a SAP system with a web interface. It would have been easier to do it with a API but my conversations with the SAP people at work were going nowhere (is it me or do SAP IT people have no concept of how things are done outside the world of SAP ?). Anyway I started looking through the Javascript the browser automatically downloads and found there was 1…
We figured out how to get at least some reports to export into Excel. Some others implemented MS Access dbs to postprocess exported SAP data. Browser tricks were also part of the mix. Then the directives came down that working outside of SAP was not acceptable and amounted to criticizing SAP. I think SAP views APIs as a threat. That COBOL-like ABAP language is part of their lock in.
Now was that a pain? Yes, sure. Especially the whole legal/certification/consultant crap you need to buy into alongside the software. But honestly, at least here in Germany, SAP ABAP/Java developers and consultants are easy to come by. Most of the problems I've seen in SAP related integrations are process related, not as much tech. If you're dealing with a customer that's already up and running in that ecosystem chances are that they already know their pain points, it's not really any different than any other large B2B integration in the space.
Re: What's SAP?
#87Earlier quoted context omitted.
> The software is user-hostile, intentionally obscure This a million times. I don't know if good interfaces can not be built in SAP, or if it's very difficult to do, or if the developers of apps on SAP platform just don't care. It's a real headache to use and completely confusing. It's 2020 and one would hope software companies realize the value of a good, clear, effective user interface.
It brought the "swim lane" mentality to my outfit. There is a "process is king" mindset where people exist to run some report or the other with a completely impenetrable abbreviation and set of unmarked mandatory fields also with no intuitive signifcance. Grab the next item on the work list, do your thing, and mark it complete. If some project asks what's required on either end or how to move their need forward, that…
Those are birth pains as felt from inside. It's a beginning of a new sentient life; your company is acquiring its own mind. You and your coworkers are now just nodes in the network. Individual reports don't make intuitive sense for the same reason a random block of machine code doesn't tell you much about the purpose of a program, or why a random neuron doesn't know what the brain is thinking. You're part of something greater now. You're compute incarnate, the process made flesh. Welcome to the collective. Resistance is futile.
(Honestly though, this applies to many corporations in general; I think SAP is a kind of parasite that thrives off corporate life forms, exploiting popularity as a reproduction vector. After infecting a corporation, SAP keeps it alive and makes it display the signs of infection, which is used to encourage other corporate life forms to get infected themselves.)
Re: What's SAP?
#88Re: What's SAP?
#89I love this story, it really isn't that hard to replace SAP once you know the requirements.
Re: What's SAP?
#90- Almost all meetings I've been in start with prospective clients mentioning to SAP consultants that SAP has a 'certain reputation'. The SAP consultants acknowledge this.
- Some of the solution pitch ideas they come up with signal they have almost zero knowledge of how some technologies actually work.
- Services we rely on with SAP frequently fail for no apparent reason.
- They are slow and uncooperative with setting up demo environments and responding to support requests.
- Their licences and consulting fees are outrageously expensive considering the lack of quality and performance when compared to alternatives.
- Tech leads in our own company frequently talk about how bad SAP solutions are.
- Their poor UIs are what they are known for in the market. They've tried to address this with things like UI5, Fiori and Fundamentals which feel like too little too late.
- Their attempts at acquiring startups (AI, chatbots, analytics etc) to stay on the edge provide hardly any real value besides propping up the credibility of the buzzwords they cram into their presentations.
Yet SAP remain entrenched in the market and companies still get into bed with them despite knowing the pain they're in for. A lot of system integration companies have tried to attack this market with open source solutions and have failed to make any real dent. The only major player that has started to eat SAPs lunch recently is Salesforce.
Perhaps I'm missing something but surely it would be better for an organisation to have a solution that can be maintained by more than one company so that the company can be replaced if they aren't performing?
The only example I can think of where this is being addressed is the UK's GDS Service Standard which mandates that all government projects should use open source tools to avoid vendor lock-in. It really is perplexing how SAP still maintains its position in today's market.