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The Shadow Inc. app that failed in Iowa last night

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Re: The Shadow Inc. app that failed in Iowa last night

#21

How long will it take our society to realize that democracy is threatened when machines are involved in voting or vote counting? Going back to voting exclusively by ink on paper and hand counting is imperative.

I think this boils down to the premise that the more complex you make a system the easier it is to break that system

Re: The Shadow Inc. app that failed in Iowa last night

#22
post #14

This should really be getting more attention, here is an alternative breakdown: https://imgur.com/gallery/ycOC0HX . The jest of it is one of the most important institutions in the United States (the Democratic National Committee) uses a highly nepotistic and incompetent system for managing IT which leads to colossal failures in marketing, canvassing, and security. Not to mention massive PII violations as millions of…

> But in 2016 it wasn't

Well, you aren't technically wrong here, but I disagree with the sentiment. The RNC leveraged a the same kind of data used by the Obama team in '12 to squeak out an Electoral College win in `16.

I think it's easy to get overly ambitious with civic tech and deliver expensive garbage. However, when people stay focused and deliver then I think the results speak for themselves. While the '12 and '16 elections didn't turn on candidates tech strategies alone, it's clear that they contributed.

Re: The Shadow Inc. app that failed in Iowa last night

#23

How long will it take our society to realize that democracy is threatened when machines are involved in voting or vote counting? Going back to voting exclusively by ink on paper and hand counting is imperative.

Sorry for tooting the horn again, but this is really a solved problem. You go with paper ballots and vote-counting machines. The result is available pretty fast, and when there's concern you can always re-count everything by hand.

This is how it's supposed to work: https://youtu.be/ViK9pe9Pv_s?t=27

Re: The Shadow Inc. app that failed in Iowa last night

#24
post #18
post #8

Earlier quoted context omitted.

With strong voter ID. Paper ballots do you no good if you can't verify that they were cast by a real person that was eligible to vote in that area, and that they only voted once.

This is, in reality, a virtually nonexistent problem. It's often used as a rationale for voter suppression, though.

False: not having voter ID is used as a rationale for voter ressurection though: https://chicago.cbslocal.com/2016/10/27/2-investigators-chic...

Re: The Shadow Inc. app that failed in Iowa last night

#25
post #14

This should really be getting more attention, here is an alternative breakdown: https://imgur.com/gallery/ycOC0HX . The jest of it is one of the most important institutions in the United States (the Democratic National Committee) uses a highly nepotistic and incompetent system for managing IT which leads to colossal failures in marketing, canvassing, and security. Not to mention massive PII violations as millions of…

"jest" -> gist

(funny substitution tho)

Re: The Shadow Inc. app that failed in Iowa last night

#26
post #20
post #14

This should really be getting more attention, here is an alternative breakdown: https://imgur.com/gallery/ycOC0HX . The jest of it is one of the most important institutions in the United States (the Democratic National Committee) uses a highly nepotistic and incompetent system for managing IT which leads to colossal failures in marketing, canvassing, and security. Not to mention massive PII violations as millions of…

The DNC doesn't run the Iowa Caucuses.

What’s the relationship between the Iowa DNC and the “main” DNC?

Re: The Shadow Inc. app that failed in Iowa last night

#27
post #20
post #14

This should really be getting more attention, here is an alternative breakdown: https://imgur.com/gallery/ycOC0HX . The jest of it is one of the most important institutions in the United States (the Democratic National Committee) uses a highly nepotistic and incompetent system for managing IT which leads to colossal failures in marketing, canvassing, and security. Not to mention massive PII violations as millions of…

The DNC doesn't run the Iowa Caucuses.

"HuffPost, citing multiple Democratic sources and campaign finance records, reported amid the caucus chaos late Monday that Shadow Inc. was behind the app. ACRONYM, a Democrat-linked technology and campaign consulting nonprofit group, owns Shadow Inc."

"Shadow Inc.’s website has scant information about the firm and its employees. But a review of social media accounts shows that three of the Washington, D.C.-based firm’s top executives worked on the 2016 Hillary Clinton campaign.

The CEO of Shadow Inc., Gerard Niemira, was the director of product on Clinton’s campaign, his LinkedIn profile says."

https://nationalinterest.org/blog/buzz/shadow-inc-mysterious...

Re: The Shadow Inc. app that failed in Iowa last night

#28
post #14

This should really be getting more attention, here is an alternative breakdown: https://imgur.com/gallery/ycOC0HX . The jest of it is one of the most important institutions in the United States (the Democratic National Committee) uses a highly nepotistic and incompetent system for managing IT which leads to colossal failures in marketing, canvassing, and security. Not to mention massive PII violations as millions of…

So if we are interested in helping the DNC improve their software what do you think we should do? Is there a route for something like 18F for the DNC?

Re: The Shadow Inc. app that failed in Iowa last night

#29
post #17
post #9

This Motherboard article has more details on the app including screenshots https://www.vice.com/en_ca/article/y3m33x/heres-the-shadow-i... My favorite screenshot is the last one, it looks like a generic mobile Firefox error for a misspecified URL.

Wow! That provides some great info on this. Still leaves me wondering if the end result wasn't by design though. It's kind of hard to buy into the "Opps" explanation.

It certainly could've been done by design but I think more likely this was a doomed project from the start. They rushed this app out with too little time for testing.

I don't want to speculate too much on that screenshot but it looks like they have an error in their Auth0 integration. When you use a service like Auth0 you give it a redirect url to send authenticated users to. It looks like they passed in an invalid url for that redirect. Maybe they only tested this 2fa step locally and something was different when they deployed to users' phones, I can't say for sure, but it doesn't look good.

Re: The Shadow Inc. app that failed in Iowa last night

#30
My coworker has an alternate theory that frankly makes a lot more sense than “the app broke.”

The Iowa caucus is not a paper ballot. People stand in groups in a large multipurpose room and raise their hands for who they vote for. Depending on the viability threshold, people move to new groups and are recounted.

The exact rules are complicated and the process is run by unpaid humans. Moreover, in 2020 everyone has smartphones to post embarrassing mistakes on social media. And this year is a very crowded primary for the democrats, raising the chance for error.

Under this theory, the app is a convenient scapegoat to hide the fact that the process is inaccurate and bad. For politicians this seems pretty convenient. Who would you rather blame, and decades old tradition or an app contractor?

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