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Ask HN: How do we stop the polarization/toxicicity filling the web?

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191–200 of 859 posts

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#191
I largely agree with most of whats already been posted. Many of these things have been true since dial-up BBSs and usenet. We're mostly just seeing them apply to more and more of the population.

But for a moment consider another factor, a broader scope. One of the ways I like to describe the internet, and its effect on the first generations to adopt it, is "we can share notes now".

What I mean by that is: previously a combination of physical barriers, geography, institutions, power structures, and communication constraints made it such that the vast vast majority of us really only got information from, and discussed information with, people within a day's-walk radius of where we lived. On the upside that meant lots of it was face-to-face and rooted in your family and community. On the downside that meant we were all incredibly isolated and living in an almost completely false understanding of the world.

The internet has pierced (or broken) that. I can watch in near realtime as the forest fires drive the people of Sydney from their homes. I can watch the chart of the wuhan flu grow exponentially every day. I have seen high def video of the slums in india, nigeria, and sacramento.

People of the past had far more first-hand experience with suffering than I do, but they hadn't the slightest inclination of the scale that we are all as aware of as we choose to be now.

I think that combination of your brain reeling at the vastness of "the problems" in conjunction with the powerlessness you feel about it leads to a sortof emotional shrieking in horror that plays out as "toxic" posting.

Which is in part to say, I don't think its going to get better anytime soon. As a matter of fact, as the challenges and constraints of climate change add pressure every year, it seems very very likely to get worse.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#192
I agree that there's been an uptick in toxicity and polarization. I think it's partially due to more people being on the internet, the decentralized information sources on the internet, combined with human nature and generational and cultural reasons why it's difficult for some people to determine what is factual.

But the single biggest factor that's driving this, in my opinion, is recommendation systems. Every source of information now follows the same pattern to increase engagement: Fill up the screen with as many different links and recommendations as possible, and determine the links shown by a machine learning algorithm to increase engagement.

If you have an app to communicate with friends, don't show them their friend list, show them a "news feed". A video player? Put recommendations on the side, and at the end of the video, and pop up recommendations when they hit pause, and autoplay the next recommendation. Sort all comments and replies based on engagement.

This increases income, but it makes people go crazy. Because what kinds of content increases engagement? For a lot of people, it's crazy inflammatory content. Women insulting all men, men insulting all women, Black Lives Matters, Back the Blue, flat Earth, vaccines, conspiracy theories... eventually the algorithm will find what triggers you to click or stay engaged. And once it figures it out, you're hooked in a crazy polarized hatred cycle.

And it doesn't help that people and companies and Russian troll farms realize this and push inflammatory content for clicks and followers.

How do you stop this? I have no idea. On a personal level, I use uBlock to clean up all recommendations on sites that I visit, and I make an effort not to respond to engage in any of the toxicity. But that doesn't really solve the problem.

Companies don't want to solve it because they'll lose money. Legislation doesn't seem like the solution. Individuals will complain if you took away recommendations. No one really wants it to stop.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#193

Earlier quoted context omitted.

> Ignoring them doesn't fix the problem. "The problem". What problem are we talking about again here? Is the problem that people are believing wrong things, or the spread of polarization and toxicity? I don't care if people believe "wrong things". How's that old song go? "All lies and jests, still a man hears what he wants to hear, and disregards the rest"? People will always believe whatever they want to, regardless…

> I don't care if people believe "wrong things". But those beliefs lead to actions, which have negative consequences, which can affect us all.

Indeed, but attacking that with anger, outrage, and witch hunts rather than tact is not only ineffective, it may even create a positive feedback loop.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#194

Stop responding to it. No seriously, just stop. This isn't a "complex problem that needs nuanced technical and legislative solutions". Back in the old day, there was this saying. "Do not feed the trolls". Sadly, we've forgotten that. Our current approach is, "create rigorous 30 minute point by point take down videos to defeat their point of view". Our urge to debate and correct people who are wrong just fuels them ma…

Not feeding the trolls is good advice for one's personal emotional health, but it has never made the trolls go away. There's too much infrastructure supporting them: they know what works, and they broadcast to everybody. It only takes one response to give them the burst of dopamine they're looking for. Responding makes it worse for you. It gives them a second chance aggravate you, this time with more precision. Downv…

yes, not feeding the trolls is like "don't respond to spam." doesn't really solve either.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#195

>I've noticed a huge uptick in the toxicity online in the last 5-7 years. You're crazy my dude(tte). I've been on the interbutts since 1991 and Usenet days, and it's exactly as it always was. The big difference is we have reporter ding dongs on Twitter thinking Twitter, aka the comments section they removed from their web presence, is the real world. Also old people on Facebook who never learned the lessons of being…

I remember the AOL instant messenger days and people being super derogatory and vulgar for kicks. Even xbox live of 2007 was just as vulgar as today. I don't think its that the internet is more toxic, its that we are more sensitive (more easily offended). A strong immune system is the best defense. If it rolls off your back, is it really toxic?

Um, yes. A toxic environment is toxic.

Whether someone who isn't as threatened by the toxicity "bucks up" and lets it roll off their back or even participates or not. It's still toxic.

E.g. don't tell me "racism isn't toxic except that you're sensitive and choose to be offended by it."

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#196

>I've noticed a huge uptick in the toxicity online in the last 5-7 years. You're crazy my dude(tte). I've been on the interbutts since 1991 and Usenet days, and it's exactly as it always was. The big difference is we have reporter ding dongs on Twitter thinking Twitter, aka the comments section they removed from their web presence, is the real world. Also old people on Facebook who never learned the lessons of being…

But it is the real world now ... People form their beliefs and make decisions in the world based on what they consume online.

I frequently see Twitter memes spoken from people's mouths in person. I mostly abstain from it, but like it or not, Twitter does matter.

I've also been online since 1993, and used Usenet for many years. Back then you could compartmentalize some argument as a bunch of nerds, but now it's just "people".

FWIW I also agree that the wisdom of "don't feed the trolls" has been forgotten. So in that way it's gotten worse too.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#197

Earlier quoted context omitted.

if most of the web that you visited looked like 4chan, you should have been going to different sites

The subtle shaming and holier-than-thou policing, like in your comment, is more harmful and toxic than the trolling. It’s what is fueling the polarization IMO. Look now I’m doing it, it’s contagious.

[deleted]

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#198
As an intellectual exercise,since you seem so passionate about the subject of anti-vaxxers...

Are all vaccines good? If not, who chooses? The government? What about when Gov. Rick Perry tried to force the HPV vaccine on all teenage girls in TX, even though it was suspected he had financial incentive to do so?

Is it ok for the state to force you or your kids to receive a medical treatment? Even when there are multiple demonstrated cases of drug companies breaking the law and corruption?

My point isn't to fall on either side of the debate.

My point is that it's wrong to silence the debate and to label people who are thinking about these things so simply as "anti-vaxxers" and dismiss them.

Reality is complex. As soon as you're 100% sure you're right, it'll bite you.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#199
post #196

>I've noticed a huge uptick in the toxicity online in the last 5-7 years. You're crazy my dude(tte). I've been on the interbutts since 1991 and Usenet days, and it's exactly as it always was. The big difference is we have reporter ding dongs on Twitter thinking Twitter, aka the comments section they removed from their web presence, is the real world. Also old people on Facebook who never learned the lessons of being…

But it is the real world now ... People form their beliefs and make decisions in the world based on what they consume online. I frequently see Twitter memes spoken from people's mouths in person. I mostly abstain from it, but like it or not, Twitter does matter. I've also been online since 1993, and used Usenet for many years. Back then you could compartmentalize some argument as a bunch of nerds, but now it's just "…

[deleted]

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#200

More moderation. More value judgements (and actions) need to be taken against content that is deemed unsavory. Bans, etc. Higher barriers of entry. The right to comment and occupy mind space is given away too easily. Penalize new accounts, start with limited capabilities, disallow short comments, etc. Highlight exemplary content.

> More moderation.

Agreed. However moderation power is something that needs to be considered carefully. I think moderation power should be distributed broadly to the users who have shown good stewardship of the community via their participation, and not to a few chosen individuals.

> Higher barriers of entry.

Yes this is the key. It should take work to occupy mind-space. Your first comments should be shown to very few people, probably experienced users in the community, and their approval or disapproval will determine how much visibility your next comments get.

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