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Health-records software pushed opioids to doctors in secret deal with drugmaker

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Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#71
post #4

I think this creates an interesting discussion on the part of the designers and programmers. Did they understand that what they were building was going to increase opioid dependence? Did they ask about it? And, the most interesting question of all: If they found out that was the case did they try to justify building it to themselves in some way? Full disclaimer: I have built software that I had ethical reservations a…

I'm a doctor. During medical school and residency, I was taught in good faith that "only as much as necessary" opioid was OK to give and wouldn't create dependence - it was only an "excess" of opioid that would cause a problem. So under the banner of reducing the suffering of our patients, and a mandate to reduce patient-reported pain scores, opioids flowed relatively freely. Now we know that was a terrible idea with…

> Now we know that was a terrible idea with devastating consequences.

Practice Fusion knew that at the time. Internal emails released as part of the legal process make it clear that this feature was designed to get previously "opioid naive" patient (people not previously prescribed opioids) hooked on extended release opioids. This was specifically done to address the falling rates of ERO prescriptions, which the pharma company described as being due to "political reasons".

Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#72

[when opening a patients records] a pop-up would appear, asking about a patient’s level of pain. Then, a drop-down menu would list treatments ranging from a referral to a pain specialist to a prescription for an opioid painkiller. Click a button, and the program would create a treatment plan. From 2016 to spring 2019, the alert went off about 230 million times. The tool existed thanks to a secret deal. Its maker, a s…

I was also surprised quite a bit to find out that advertising is a thing in the programs of doctors in Germany. The regulating body sets as a rule that an ad-free version needs to be available as well. So there’s also a bit of fault on the doctors deciding to save few euros and taking the version with ads.

Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#73

Earlier quoted context omitted.

I'm a doctor. During medical school and residency, I was taught in good faith that "only as much as necessary" opioid was OK to give and wouldn't create dependence - it was only an "excess" of opioid that would cause a problem. So under the banner of reducing the suffering of our patients, and a mandate to reduce patient-reported pain scores, opioids flowed relatively freely. Now we know that was a terrible idea with…

The problem is things have gone to far the other way now. Those with Chronic Pain are now committing suicide (as did my wife) when they are let to suffer. The CDC itself stated in April of 2019: "CDC Advises Against Misapplication of the Guideline for Prescribing Opioids for Chronic Pain Some policies, practices attributed to the Guideline are inconsistent with its recommendations" Sadly the medical community is not…

I’m so sorry about your wife.

Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#74
post #17
post #9

In retrospect doesn't seem like a very big surprise that they would resort to something like this as Practice Fusion was initially launched as free for a long time, and costed only $99 per month later. One should be increasingly wary of using free software for crucial applications and sensitive data. Being HIPAA compliant isn't enough. There's a regulatory body called POC3 ( https://www.poc3.org ) for communication d…

I think you mean free as in free beer and software as in software services. IMO the medical industry could use more free as in freedom software, and that may be an alternative way to prevent things like this.

I prefer "libre". (Sorry, Indians, you'll have to learn some French...)

Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#75

[when opening a patients records] a pop-up would appear, asking about a patient’s level of pain. Then, a drop-down menu would list treatments ranging from a referral to a pain specialist to a prescription for an opioid painkiller. Click a button, and the program would create a treatment plan. From 2016 to spring 2019, the alert went off about 230 million times. The tool existed thanks to a secret deal. Its maker, a s…

Hard not to laugh at the co-founder's LinkedIn bio in light of all this: https://www.linkedin.com/in/matthewcdouglass/

First line... "I dig: socially responsible company-building"

Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#76
post #17
post #9

In retrospect doesn't seem like a very big surprise that they would resort to something like this as Practice Fusion was initially launched as free for a long time, and costed only $99 per month later. One should be increasingly wary of using free software for crucial applications and sensitive data. Being HIPAA compliant isn't enough. There's a regulatory body called POC3 ( https://www.poc3.org ) for communication d…

I think you mean free as in free beer and software as in software services. IMO the medical industry could use more free as in freedom software, and that may be an alternative way to prevent things like this.

The healthcare industry is VERY conservative. Even the thought of moving EHR hosting to the cloud was a huge effort. Things in this industry are simply done at a different pace. Even digitization of medical records required millions of dollars in federal incentives (the carrot), and even more money at stake for not adopting (the stick).

Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#77

[when opening a patients records] a pop-up would appear, asking about a patient’s level of pain. Then, a drop-down menu would list treatments ranging from a referral to a pain specialist to a prescription for an opioid painkiller. Click a button, and the program would create a treatment plan. From 2016 to spring 2019, the alert went off about 230 million times. The tool existed thanks to a secret deal. Its maker, a s…

I see people here who don't seem to get why this is unethical. So let's be crystal clear. Doctors are simply opening a patient's record, for whatever reason. This patient may not even be sick or need any medication. The doctor has to deal with a pop-up, and if they interact with it, they get presented with various options. Both options mentioned in the news report are likely to increase opioid addiction. The problem…

A large portion of the tech industry rests on the justification that users are to blame when unethical user interface design does what it's supposed to and shunts some statistically predictable fraction of users towards choices that are not in their best interest.

Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#79
post #17
post #9

In retrospect doesn't seem like a very big surprise that they would resort to something like this as Practice Fusion was initially launched as free for a long time, and costed only $99 per month later. One should be increasingly wary of using free software for crucial applications and sensitive data. Being HIPAA compliant isn't enough. There's a regulatory body called POC3 ( https://www.poc3.org ) for communication d…

I think you mean free as in free beer and software as in software services. IMO the medical industry could use more free as in freedom software, and that may be an alternative way to prevent things like this.

How would free as in freedom software prevent this from happening?

Re: Health-records software pushed opioids to doctors in secret deal with drugmaker

#80

If I would know that my MD is using a free, cloud based, ad-supported platform to keep my health records I'd be rather ticked off...

The age old adage... If you're not paying for the product, you are the product...
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