I believe the original article is bad, but not simply for the reasons you state.
It's rather part of a tired genre of "kids these days" articles where modern technology has somehow poisoned them beyond comprehension. In fact, kids tend to do things in a pragmatic and rational way, and it is on the author to appreciate what they are and are not savvy about.
The typical pattern around new technology in my own life(30's Millenial) is that even within the generation you get people who develop a specialty, and their counterparts who learn to be good at asking for assistance. And intergenerationally the pattern magnifies as you get more and more dependencies on the group of true experts, and there's often a gap in the training of the next group - "no careers in this".
People perhaps 30 years older than me - the Boomers - would have come of age in the mid 70's, right as semiconductor ICs really started making waves. The probable focus of their attention with respect to technology would not necessarily be "computing" but "electronics," since so many consumer electronics suddenly became possible. But as consumers they would want service and support, and so the nature of the sales around this stuff was to promise that they could use the device in a very basic way and have someone take care of them if it broke.
The Gen X and cusp Millenial crowd, on the other hand, grew up with the devices ambiently around them and little marketing dialogue(what dialogue they had would be diverted towards toys and games consoles). Their incentive was to figure out enough to fix some yard sale or dumpster find; and modern notions of computer hacking derive from that romanticization. But the reality for many folks in these generations is that they can only be self-reliant in so many ways. It takes unusual persistence to reverse engineer your computer starting from nothing or only the most basic kind of information, and yet that is often the kind of story heard from people who "got into computers" around this tine.
As you get to the more Internet-connected era, it gets a lot easier to get directed to some kind of help or guidance, and that made for a substantial generational shift, although a lot of my memories of programmers on the early Internet is of the most arrogant, ego-centic types anxiously blasting anyone who dared challenge them. The word "toxic" had no parlance yet.
I believe the main challenge that is faced by the younger crowd now is what happens once the brightly paved road to knowledge drops off - there are lots of "friendly" 10-minute video tutorials for everything, but often the conceptual depth is missing, and so you have a cycle of learning and relearning with more rigor, while it would be more common in the past to jump from self-experiment straight to academia, simply because all the knowledge really was centralized there.