We stopped buying drives from Amazon when we got drives for "the wrong region" and couldn't RMA them. NewEgg is a bit better, but don't buy refurbished drives. Provantage is another reputable vendor that usually has decent prices. If you're local to the SF bay area, check out Central Computers. King Star USA also works if you're a business customer making a large purchase.
I don't understand why anyone still buys anything at Amazon. Their Fulfilled-by-Amazon (FBA) idea was quite a game changer, but the implementation with the inventory co-mingling is something that I'd much rather stay away from as a consumer. There's been oh-so-many reports that even if you're buying from the official store of any known brand, with FBA, then you might as well still receive a knock-off, due to the inve…
Later, sellers attempting to co-mingle inventory are provided a seller-specific SKU that is matched to the parent and they're required to use. This ties all issues on their orders back to their store.
This still requires lots of human intervention, which sucks.