Earlier quoted context omitted.
I’ve found jira dysfunction often reflects the dysfunction of the underlying corporate structure.
Yeah, any time someone complains about how many FEATURES JIRA has, it's actually an issue with how their company's management team uses JIRA to micromanage the shit out of them and aggressively optimize metrics that don't matter. But that would be an issue with the organization instead of the tool. And those are much harder to fix.
For my personal projects I use JIRA server (solely because its cheap at $10 and has a decent mobile app to capture ideas in tickets/boards on the move) and my experience has been pretty good.
That being said if Github had a good mobile app I'd switch in a minute. My main problem with Github issues is that you cannot edit milestones in the mobile web app.