This was pretty ramble-y and pulled in some pretty unrelated examples. * We never get a clear answer for why the Civic Center Engineers got the inputs wrong, so we can't conclude that it was because of their expertise. * With the firefighters, there's a pretty easy proximal explanation, which again is not their expertise misleading them: panic. If anything, the solution to the problem shows that expertise was the sol…
> This was the early 1970s, he said, why were these engineers so confident in their calculations? As guessed by many in the audience, the reason for that was "computers". In fact, when they won the bid, they told the city of Hartford that they could save half a million dollars in construction costs "if you buy us this new, whiz-bang thing called a computer". It turned out that the computer worked fine, but it was given the wrong inputs. There was an emotional investment that the engineers had made in the new technology, so it was inconceivable to them that it could be giving them the wrong answers.