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LinkedIn is Evil

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Re: LinkedIn is Evil

#51

Earlier quoted context omitted.

Any recommendations on 'disposable' credit cards?

Citibank provides a web service that dynamically generates a credit card number linked to your account, which is only valid for a month. This service comes free with their credit cards AFAIK.

Bank of America offers this as well. They give you the option of specifying a one time limit, monthly limit, and expiration dates for the number.

Re: LinkedIn is Evil

#52
post #29
post #20

You're missing that you should just start contesting the charges. You made a good faith effort to downgrade. Chargebacks sound like the only way to get their attention.

I'm a little wary of doing that - presumably they'll start pushing back and getting on credit card shit lists is something that makes me feel even more helpless than not being able to cancel something.

That's what this system is set up for. To protect YOU. Linkedin mislead you (allegedly) to believe there would be no recurring charge. They made it extremely difficult (currently impossible) to cancel these charges. Call your CC company and put a stop on all future charges. Your CC company will fight to help you. Remember CC companies make good money if you stick with them (a % of every sale goes to the CC company's pocket) so they want your business.

Re: LinkedIn is Evil

#54
post #37

Earlier quoted context omitted.

Considering a company benevolent is a bit much, I think.

By not considering a company evil, I haven't said anyone is benevolent. I have a hard time believing nefarious acts are afoot here. I'd prefer not to see paranoia on HN.

this isn't paranoia, it's a discussion of bad design

Re: LinkedIn is Evil

#55
post #29
post #20

You're missing that you should just start contesting the charges. You made a good faith effort to downgrade. Chargebacks sound like the only way to get their attention.

I'm a little wary of doing that - presumably they'll start pushing back and getting on credit card shit lists is something that makes me feel even more helpless than not being able to cancel something.

Agreed with other comment. I used to work with credit card network. Chargebacks are a penalty for merchants, not consumers. In the case of a disputed charge, the worst that happens to the consumer is they do not get their money back. The merchant has to pay a fee no matter the outcome. It's used to force merchants to be as clear in their accounting practices as possible.

Re: LinkedIn is Evil

#56
post #38
post #20

You're missing that you should just start contesting the charges. You made a good faith effort to downgrade. Chargebacks sound like the only way to get their attention.

You know, a person can always CALL on a 'telephone' and speak to someone from LinkedIn in person. After dealing with a short wait period, you will get to talk to someone who will help you, thus avoiding the nastiness in court.

The could also find a fax machine or a telegraph. It's not the user's job to jump through hoops -- stopping the service shouldn't be harder than starting it.

Re: LinkedIn is Evil

#57
post #27

Earlier quoted context omitted.

Better idea: ContestIt file complaints with any number of credit card companies and collect statistics on the number of complaints vs. number of successful chargebacks by business, by CC company, and by industry. Sell the statistics. Use a pass-through form to handle the CC transaction, and be excruciatingly honest about how the process works. Basically, act as an aggregator to get better leverage and provide conveni…

Not sure the profit model on this one -- seems like once the data is correlated it's just the same data, whereas a service would have individual meaning to each customer (a la "get these clowns off my back!") I can think of at least five other "cousins" of this idea. No matter how you do it, there's a big imbalance between providers and consumers -- and wherever there is an imbalance, there is economic opportunity.

The profit model for the aggregate data is marginal (above that for an individual consumer), it's just a means of squeezing extra revenue out of the equation. Sort of like Consumer Reports or JD Power -- they're mostly there to sell a service, but as a result of the data they collect, they also have leverage with manufacturers (in addition to trust from consumers).

Say, $10 to file and pursue any number of contested charges in one go. Stand-in for the consumer as contact and email them whenever their intervention is required (eg. limited power of attorney). Over time, develop statistics to either serve as positive ("99.9% of disputes amicably resolved without chargebacks") or negative (publish a list of the worst offenders and their average resolution times) reinforcement.

See also RescueTime :-) for examples of a service that extracts marginal revenue from aggregating data.

Re: LinkedIn is Evil

#59
post #57

Earlier quoted context omitted.

Not sure the profit model on this one -- seems like once the data is correlated it's just the same data, whereas a service would have individual meaning to each customer (a la "get these clowns off my back!") I can think of at least five other "cousins" of this idea. No matter how you do it, there's a big imbalance between providers and consumers -- and wherever there is an imbalance, there is economic opportunity.

The profit model for the aggregate data is marginal (above that for an individual consumer), it's just a means of squeezing extra revenue out of the equation. Sort of like Consumer Reports or JD Power -- they're mostly there to sell a service, but as a result of the data they collect, they also have leverage with manufacturers (in addition to trust from consumers). Say, $10 to file and pursue any number of contested…

Got it -- thanks.
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