I can't wait to read a senior Boeing manager's future book about the way the company mishandled the development of the 737 Max and how the upper echelons of decision makers managed the ensuing crisis. How many screaming matches occurred between VPs and engineering directors behind closed doors, how many angry emails were exchanged, how many panicked phone calls from the investor relations department to Muilenberg, et…
What's incredible to me is how this could be allowed to happen. Are the higher echelons of these industries staffed by charlatans? Has something changed in the engineering culture? Did greed override diligence and if so, how was this allowed to happen when the consequences can be so catastrophic both to passengers and to the company? It just doesn't make sense to me how, with such high stakes, a company could manage…
It's very easy to see that the wrong decision was made in this case, but this is just one of thousands (or more) that were made in this program; much less the company as a whole.
So while this was definitely bad, it's much simpler to say "this decision was bad and you shouldn't done this" than it is to say "you shouldn't make bad decisions"